Rhett Sheeder
Rhett Sheeder at Lithia Ford Lincoln of Boise

Rhett Sheeder | Page 3

Service Manager

Lithia Ford Lincoln of Boise

8853 West Fairview Ave
Boise, ID 83704

4.7
669 Reviews
4.7

669 Reviews

Write a Review

669 Reviews of Rhett Sheeder

January 17, 2024

Dealership Rating
Employee Rating

Lithia Ford of Boise provides expert, professional, friendly and prompt service. We very much appreciate their service depart. Thanks!! More

by irishwriter1916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2024

Lithia Ford Lincoln of Boise responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Ford Lincoln of Boise to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

January 15, 2024

Dealership Rating
Employee Rating

The staff is always top notch. They were able to find upgraded solutions that I was looking for and turned the job around really quickly. More

by JOSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teddy Tobar

Jan 15, 2024

Lithia Ford Lincoln of Boise responded

Josh, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

January 04, 2024

Dealership Rating
Employee Rating

Very helpful staff. I told them what I needed for my vehicle as far as tires and they got them scheduled and installed in short order More

by mmplaced
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Bennett , Mike with service

Jan 05, 2024

Lithia Ford Lincoln of Boise responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

December 29, 2023

Dealership Rating
Employee Rating

It was, as always great value and outstanding work. Kind and courteous staff. Could not be happier More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Oltman, Tyler Neal , Jim Martin

Dec 29, 2023

Lithia Ford Lincoln of Boise responded

Thank you, Tim. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

December 23, 2023

Dealership Rating
Employee Rating

Allen always takes excellent care of both me and my F-350. Took my truck to Kendall Ford for an oil change and tire rotation. I complained when they initially handed me an invoice for $400+ for the ser More

by REAAnnH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Oltman , Allen Oltman

Dec 26, 2023

Lithia Ford Lincoln of Boise responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Ford Lincoln of Boise to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

December 23, 2023

Dealership Rating
Employee Rating

1 year later my recall issue is not resolved multiple light bars leaking and a lot of collateral damage to my vehicle, my trucks a mess and still not fixed. The worst service I’ve ever experienced for th More

by MILLSTEIN92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Aron Anderson, Allen Oltman , Jim Sterk

December 20, 2023

Dealership Rating
Employee Rating

Lithia Ford of Boise will do whatever it takes to get you to buy a vehicle make you feel like you’re their best friend you’re a valued customer but that’s where it stops as soon as you get any services done More

by LAWLIS10706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kyle Hossfeld, Teddy Tobar

Dec 24, 2023

Lithia Ford Lincoln of Boise responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Jim Sterk General Manager

December 18, 2023

Dealership Rating
Employee Rating

Teddy always gets me taken care of and finds me what I need. Thanks for fitting me into the schedule. More

by JOSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teddy Tobar

Dec 18, 2023

Lithia Ford Lincoln of Boise responded

Josh, Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. Teddy and our team appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

December 16, 2023

Dealership Rating
Employee Rating

They crashed my truck, improperly repaired the recall on my truck for the 2nd time and worst of all they crashed my truck and didn’t tell me about it, tried to repair it with bondo and then lied about it wh More

by MILLSTEIN92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 20, 2023

Lithia Ford Lincoln of Boise responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Jim Sterk General Manager

Dec 23, 2023

MILLSTEIN92 responded

Jim, I sat in your office and explained the situation to you in detail. I’m including you in the email I’m currently drafting that outlines the series of events in great detail…. You have all of my contact information. My issues are still unresolved and they are compounding every time you touch my truck. The only resolution is a buyback of my vehicle at this point. I’ll see you Tuesday to discuss in great detail again…. My phone number is 208-412-4648. Id love to hear from you but won’t hold my expectations high since the meeting I had with you on Monday last week indicated very clearly your lack of care and consideration, your lack of empathy, your lack of accountability and it made very clear to me why all of the management that works under you has the exact same mentality…. this canned response you gave me further supports that… actions speak Louder than words. The truth will prevail. If you care about the brand you represent and doing the right thing, then you will do the right thing and call me immediately to get a resolution. This is an ongoing issue since march 25th of this year, that has only been made worse and worse with every visit. Call me Jim I’m waiting for some resolution!

December 15, 2023

Dealership Rating
Employee Rating

I have purchased several vehicles from this dealrship and dealing with the service center on a regular basis. Curt and the rest of the service staff have always been very competent and courteous. I have alwa More

by grperala
Recommend Dealer
Yes
Dec 16, 2023

Lithia Ford Lincoln of Boise responded

Thanks for sharing about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

Dealership Inventory (702 Vehicles)

new 2024 Ford Edge car, priced at $37,995
2024 Ford Edge
new
Agate Black Metallic exterior
8-Speed A/T
AWD
new 2024 Ford Edge car, priced at $35,995
2024 Ford Edge
new
Oxford White exterior
8-Speed A/T
AWD
new 2024 Ford Edge car, priced at $37,995
2024 Ford Edge
new
Carbonized Gray Metallic exterior
8-Speed A/T
AWD
new 2023 Ford F-150 Lightning car, priced at $88,490
2023 Ford F-150 Lightning
new
Stone Gray Metallic exterior
1-Speed A/T
AWD
new 2024 Ford Bronco Sport car, priced at $36,285
2024 Ford Bronco Sport
new
Azure Gray Metallic Tri-Coat exterior
8-Speed A/T
4WD
new 2023 Ford F-150 car, priced at $56,295
2023 Ford F-150
new
Hot Pepper Red Metallic Tinted Clearcoat exterior
10-Speed A/T
4WD