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Rhoel Gray
235 Reviews
Hi, my name is Rhoel Gray, I am a service advisor at Germain BMW of Naples. I started with the Germain Motor Co. in March of 2007 as a service advisor at Germain Acura in Naples, FL. Under the guidance and mentorship of Joe Diclaudio, and my sincere commitment to creating memorable and unique customer experiences, Germain Acura was ranked as one of the top 5 dealers in the nation for customer satisfaction 5 years in a row. Once at the #1 and #2 position out of 272 dealerships nationwide. In March of 2012, I transitioned to Germain BMW. I am proud to be a part of the Germain Motor Co. and the Germain BMW family because the level of dedication and significance given to our customer’s happiness is unparalleled. When I’m not working I enjoy fishing, watching documentaries on The History Channel and spending time with my wife and our son. I look forward to meeting you, and having you as a client for life by attending to your service needs at the level of excellence you deserve and expect.
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235 Reviews of Rhoel Gray
August 20, 2024
Rhoel Gray performed excellent service. Made sure I was well taken care of as well as went above and beyond to make sure everything was set with my vehicle. Love the experience every time I Made sure I was well taken care of as well as went above and beyond to make sure everything was set with my vehicle. Love the experience every time I go there and always look forward to working with Rhoel. More
by Matt Cruz
June 06, 2024
Excellent quick service! I appreciate their honesty while repairing my car. Service area very clean. Which they provided a Quiet room instead of the waiting room they have. I appreciate their honesty while repairing my car. Service area very clean. Which they provided a Quiet room instead of the waiting room they have. More
by bmccormic
Other Employees Tagged: Mechanic who checked my car
May 31, 2024
I have been working with Rhoel at Germain BMW for over 10 years and he has always been awesome! Very thorough, kind and excellent at his job. I actually look forward to seeing him! years and he has always been awesome! Very thorough, kind and excellent at his job. I actually look forward to seeing him! More
by Kimacobbkim cobb
Other Employees Tagged: Patrick Deadon
May 30, 2024
I recently purchased a new vehicle at Germain BMW of Naples. My salesman, Kevin Bugbee, was very personable and professional. I never felt pressured, judged or patronized, which unfortunately can happen Naples. My salesman, Kevin Bugbee, was very personable and professional. I never felt pressured, judged or patronized, which unfortunately can happen. I had my prior vehicle serviced there and feel the same way about the service advisor Rhoel Gray. It was a pleasant experience purchasing the vehicle and I plan to continue having it serviced by Germain BMW of Naples. More
by jas
Other Employees Tagged: Kevin Bugbee
May 22, 2024
We continue to be so pleased with Germain BMW! We love the cars but we really LOVE Rhoel Gray! Absolutely the best service manager EVER! Patrick Godard is also five star and we appreciate his p We love the cars but we really LOVE Rhoel Gray! Absolutely the best service manager EVER! Patrick Godard is also five star and we appreciate his patience! More
by leewillisgroup
Other Employees Tagged: Patrick Dodard
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