Rhonda Cook | Page 27

Friendly, fast, and dependable. Ronda is a very valuable asset to the company, and she keeps the line moving, partly by going over your requests, and adding things that you might not Ronda is a very valuable asset to the company, and she keeps the line moving, partly by going over your requests, and adding things that you might not be aware of. She always checks to see if there is a recall, so you never have to fear one was missed. I had/have a situation with my radio, the navigation ceases to work, the screen goes black, and it freezes. She looked in to this and had a qualified person speak with me to aid in the resolution of this problem. He stated he had gone to the extent of his knowledge, and would inquire further from TOYOTA itself. He stated he would contact me in the next 7 to 10 days, as soon as he heard from Toyota. I have used the navigation since, and again run into the same situation. BOTH of these people did all they could to determine the problem, and to fix it. More

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Service experience Rhonda told me what I needed for service and what the cost would be in advance. The time of service was as expected and there was no charge. Rhonda told me what I needed for service and what the cost would be in advance. The time of service was as expected and there was no charge. More

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Ashley Lake at Phillips Toyota is Fabulous! Professional, courteous, knowledgeable, fair, listens, and delivers! I am a second time buyer here and have only been in the area for two years. Fro Professional, courteous, knowledgeable, fair, listens, and delivers! I am a second time buyer here and have only been in the area for two years. From Ashley in sales to Rhonda in service, I am in good hands. Always a pleasant visit. More

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