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Rhonda Cook
263 Reviews
263 Reviews
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263 Reviews of Rhonda Cook
June 16, 2016
Best Service Dept. Wonderful service advisors. Always giving the best advice and willing to do what they can to work with you. Especially Tonya and Sam whom I've dealt w Wonderful service advisors. Always giving the best advice and willing to do what they can to work with you. Especially Tonya and Sam whom I've dealt with most of the time. Steven Krauss is the best tech and I trust him completely with my automobile. I will continue to have my car serviced here. I would've given 5 stars but I'm still a little bitter with the financial dept. from the purchase of my car. The financial dept. took it upon themselves to run my credit twice even though I told them I had my own financing and I wasn't interested in theirs. I guess they figured I wouldn't find out but I checked my credit history. More
by jdw
Other Employees Tagged: Tonya Stiver , Sam Keene, Steven Krauss
June 10, 2016
"Caring & Helpful Employees"! From the time I pulled up my car to Service and was greeted by Rhonda - all my problems and concerns became hers. She answered all my questions with From the time I pulled up my car to Service and was greeted by Rhonda - all my problems and concerns became hers. She answered all my questions with great confidence, solved my problem and assured me it was nothing that I personally did to my car. Thank you Rhonda! More
by Miss Ellie
April 08, 2016
Sales My husband and I had the BEST car buying experience ever! We purchased a new RAV. Dallas and Mikey were super. We have recommended Phillips Toyota My husband and I had the BEST car buying experience ever! We purchased a new RAV. Dallas and Mikey were super. We have recommended Phillips Toyota to everyone. More
by carshar042016
Other Employees Tagged: Michael "Mikey" Kuhn, Tom Pardo , Robert Dedalis
March 11, 2016
Excellent experience . We were well pleased with our entire sale experience; our sales person was Mark Ezzell. Mr. Ezzell was very knowledgeable, professional, and polite We were well pleased with our entire sale experience; our sales person was Mark Ezzell. Mr. Ezzell was very knowledgeable, professional, and polite. We both feel that Mr. Ezzell went above and beyond to make our experience a pleasant one, and to meet our needs. More
by wallace,tpw
Other Employees Tagged: Dennis Jacinto , Mark Ezzell, Mark Ezzell; his rating should be 5, Excellent
March 03, 2016
efficient, professional & friendly The service staff were ready for me as soon as I drove into dealership. They responded well to my service needs and got the car in right away. The wai The service staff were ready for me as soon as I drove into dealership. They responded well to my service needs and got the car in right away. The waiting room was pleasant and the cashier handled outprocessing quickly More
by v1cksbUrg
February 10, 2016
Great I believe you are honest helpful,friendly,knowledgeable. I believe you say what you mean,and mean what you say. Appointments ,are allways on time. I believe you are honest helpful,friendly,knowledgeable. I believe you say what you mean,and mean what you say. Appointments ,are allways on time. More
by Robert J
Other Employees Tagged: Rhonda Coiok Dealt with Rhonda for several years. Excellent Very helpful
February 09, 2016
excellent service ....on time...friendly service...explained what was done on service visit....set next appointment for service ....Toyota rav 4 is a great car...this i ....on time...friendly service...explained what was done on service visit....set next appointment for service ....Toyota rav 4 is a great car...this is my second one ... the first one was a 2003 ...had it for nine yrs More
by rwmaca42
February 09, 2016
It is a pleasent experience at your Sevice Dept. My 2013 Avalon is my second one plus a 2004 Tundra P/U.my Husband has. Our first experience was with Dave Newton. Since then we have met some of Phil My 2013 Avalon is my second one plus a 2004 Tundra P/U.my Husband has. Our first experience was with Dave Newton. Since then we have met some of Phillips service staff.when we bring our vehicles in for service. Names we look for on arrival, Tonya, Rhonda, Sam, Mark and Scott. Last but not lease David Newton. It is an extream pleasure to have our vehicles serviced at Phillips Toyota Service Department. More
by usaf e-8
Other Employees Tagged: Tom Pardo, Tonya Stiver , Mark McCarthy, David Newton, James Tverberg, Scott Warriner
February 06, 2016
Professional Service Department Rhonda Cook is customer oriented and always looking-out for customer's best interest. Service is timely and the projected completion time is accurate Rhonda Cook is customer oriented and always looking-out for customer's best interest. Service is timely and the projected completion time is accurate. All employes in the service department are kind, considerate and ask if they can be of help. More
by Sailor
February 06, 2016
Great dealership that really takes care of its customers. I will definitely be going there as always for service and will certainly be using them for my next new car that really takes care of its customers. I will definitely be going there as always for service and will certainly be using them for my next new car purchase. More
by floridacruisin
Other Employees Tagged: Scott Warriner
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