Ricardo Alegria | Page 25
Pre-Owned Sales Consultant
Frank Brown Auto and Truck Ranch
5802 TX-327 Spur
Lubbock, TX 79424
Dealership Experience
12 yrs, 3 mos
Industry Experience
12 yrs, 3 mos
Languages Spoken
English
Spanish
323 Reviews
Write a Review323 Reviews of Ricardo Alegria
March 04, 2019
Excellent The service give in met my expectations they were prompt friendly the quality of the service was good will definitely be back and the staff made me fe The service give in met my expectations they were prompt friendly the quality of the service was good will definitely be back and the staff made me feel welcome More
Other Employees Tagged: Phillip Richardson, Philip Jansen, Tyson Hall, Kienan Beasley , Dan Bryant, Dayne O'Reilly, Blake Silvas
March 01, 2019
Very fast and easy process Everyone that help us get our vehicle was super helpful and nice. The individual that we worked with, Ricardo Alegria, was very professional and made Everyone that help us get our vehicle was super helpful and nice. The individual that we worked with, Ricardo Alegria, was very professional and made the process quick and easy. More
February 28, 2019
Service not up to par Had a check engine light come on my diesel. Drove in on a Monday around 10 and was told to come back first thing on the next day so that my truck woul Had a check engine light come on my diesel. Drove in on a Monday around 10 and was told to come back first thing on the next day so that my truck would be the first one to be worked on. I drove back on Tuesday morning at 7:30 and was told that I would receive a call that morning to see what the light was on for. At 9:30 I received a call to let me know that two injectors were bad. I asked how long it would take to get it fixed and they said they weren’t sure. I called back up there at 5:30 to check progress and was told that the mechanic had already gone home for the day. I was then asked if I wanted to to come pick up my truck and bring it back the next morning. I then asked if y’all know it had bad injectors then how was I going to drive it home if y’all had already started working on it. I told them to just keep it there overnight so that it was there to get cranking on it first thing in the morning. I called back up there around 10 on Wednesday morning to check on progress and was told the mechanic working on my truck called in sick. So, moral of the story is that they had my truck for almost a day and a half and only plugged my truck in to see what the problem was in Wich they knew at 9:30 on day one. I was then given this BS story by the service mgr and I went and picked my truck up and drove it straight out to all American Chevy in Slaton and were able to get me back on the road the very next day. I have had 2 other issues with this dealership. I can not say enough bad stuff about this place. Steer far far away!!! More
February 27, 2019
First oil change on Honda Staff was very nice and professional. I wasn’t sod the service area was open at the time I went but they informed that they were open and direct me to Staff was very nice and professional. I wasn’t sod the service area was open at the time I went but they informed that they were open and direct me to the waiting room. I didn’t have to wait long at all. Emmy Honda got the service she needed (oil change) and a complete check to make sure she was in tip-top shape. Definitely recommend their service to future customers. More
Other Employees Tagged: Blake Silvas
February 25, 2019
Every thing was awsome breaks work great I could instantly tell the breaks we great awsome job!!everyone was polite amd did great .will be coming back to Cameron varner for any future needs. I could instantly tell the breaks we great awsome job!!everyone was polite amd did great .will be coming back to Cameron varner for any future needs. More
Other Employees Tagged: Cameron varner amd Sammy
February 15, 2019
Very good! Very nice and friendly! Very helpful and seemed too care of my car needs. Will go back for future services thank you so much! Will recommend to friend Very nice and friendly! Very helpful and seemed too care of my car needs. Will go back for future services thank you so much! Will recommend to friends and family! More
Other Employees Tagged: Terry front desk
February 08, 2019
Very nice people They were very nice and kind to us. They recommended us the perfect car and the best part that they were bilingual. Hablan español y muy amables con n They were very nice and kind to us. They recommended us the perfect car and the best part that they were bilingual. Hablan español y muy amables con nosotros. More
Other Employees Tagged: Blake Silvas
February 05, 2019
Excellent! Customer service was excellent and waiting time was very short. Service was great overall, would definitely recommend to someone else. Waiting room is Customer service was excellent and waiting time was very short. Service was great overall, would definitely recommend to someone else. Waiting room is very clean, car was serviced quick and work was completely to satisfaction. More
Other Employees Tagged: Phillip Richardson
February 04, 2019
My experience I gave the rating because my salesmen didn’t make me feel like just another sale. He took the time to see which vehicle was the right fit. I gave the rating because my salesmen didn’t make me feel like just another sale. He took the time to see which vehicle was the right fit. More