Ricardo Torres Ortiz | Page 3

Bahar and her team were really a joy! 5 out of 5 stars. Stellar performance, everyone works together well to create an efficient and top notch car buying experience. They’ve made a lifeti 5 out of 5 stars. Stellar performance, everyone works together well to create an efficient and top notch car buying experience. They’ve made a lifetime customer out of me! More

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Dealership approved refund of deposit but never issued it. First time buyers beware. My sales persons, Ricardo, forwarded my calls all day. I had to call and speak to someone else and then Ricardo “Ricky” it. First time buyers beware. My sales persons, Ricardo, forwarded my calls all day. I had to call and speak to someone else and then Ricardo “Ricky” finally answered the phone. More

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I purchased a new car but the process was troubling on many fronts. I will share only one example-- I was asked to give $1000 deposit "to locate a car." I was later told they did not run my credit card as many fronts. I will share only one example-- I was asked to give $1000 deposit "to locate a car." I was later told they did not run my credit card as they found a car that was being delivered. I asked twice to confirm my credit card was not charged and told not to worry. The reason I asked twice is this charge did not show up in the settlement papers nor were any receipts provided. To my surprise when my credit card statement arrived-- there was that $1,000 charge to my account! After numerous phone calls, I did get this charged removed--- But, I must say this and other little finaglings has left a bad taste. More

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The experience I had at this dealership was amazing and truly a breath of fresh air. I was able to get my dream car thanks to Ricky who helped us and made sure everything went smoothly. He is genuinely one truly a breath of fresh air. I was able to get my dream car thanks to Ricky who helped us and made sure everything went smoothly. He is genuinely one of the kindest salesmen I’ve ever worked with. He’s personable, will make sure you’re getting what you need, and won’t waste your time. I highly recommend working with him! I am so happy with my new car. 😊 More

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Excelent seller! His service is the best. I recommend 100% to do business with him. 100% to do business with him. More

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From the time I got on their website to browse cars, to when we finalized purchase, I was very pleased with the service at this dealership. Bahar set up an appointment for test drive within minutes of me f when we finalized purchase, I was very pleased with the service at this dealership. Bahar set up an appointment for test drive within minutes of me filling out a form on the website. Upon arrival, I was greeted by Ricky Torres who was very knowledgeable about the features on the vehicles and different trims I showed interest in. He honestly told me when he didn't know an answer, and he made me feel comfortable throughout the entire process. His passion for cars really shows, and I wish more salespeople were like him. More

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I bought a 2018 CX 5. When I picked it up 24 hours later I expected it to be detailed/cleaned in the interior. It wasn't. They washed the vehicle but apparently forgot to do the interior. Must do better. I expected it to be detailed/cleaned in the interior. It wasn't. They washed the vehicle but apparently forgot to do the interior. Must do better. More

by LARRY.SPROAT Verified Customer Verified Customer

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We had a very good experience in Mazda, we received excellent attention, and it was easy to make business. We recommend them. Thanks Ricky for this experience. excellent attention, and it was easy to make business. We recommend them. Thanks Ricky for this experience. More

by JUDITHORTIZ Verified Customer Verified Customer

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Ricky Torres was our salesperson and our overall experience at buying a new car was exceptional. We are very satisfied with the vehicle and with our buying experience at Mazda of Roswell. They were experience at buying a new car was exceptional. We are very satisfied with the vehicle and with our buying experience at Mazda of Roswell. They were patient with us during the process and highly professional. The manager's knowledge about the cars performance and reliability helped to really seal the deal. We left there feeling like we had made a good decision. More

by H_HUANG Verified Customer Verified Customer

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I was working with a new salesman Ricky and he was very eager to learn from his peers. He has a bright future being honest in this business. eager to learn from his peers. He has a bright future being honest in this business. More

by AFELDER9367 Verified Customer Verified Customer

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