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Ricco Shelly
Ricco Shelly at Bill Ray Nissan
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Ricco Shelly | Page 2

Express Service Advisor

Bill Ray Nissan

2724 US-17
Longwood, FL 32750

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4.7
21 Reviews
4.7

21 Reviews

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21 Reviews of Ricco Shelly

October 28, 2023

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Employee Rating

It was fast and they fixed the problem with my car now drives perfect thank you again More

by joshuabloomjr
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Recommend Dealer
Yes

Other Employees Tagged: Zachary Dambaugh, Tony Carcamo, Ryan Chambers, Anthony Conley, Juan Mahoney, Robert Simmons, Zach Villalobos

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Nov 06, 2023

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

October 27, 2023

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Rico was so nice and attentive. Service was great. I had to bring the car back to get the alignment corrected. More

by FABIOLASTEVENS1
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Yes
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Nov 06, 2023

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

October 26, 2023

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I appreciate the great quick service they offered this week. Customer service was a plus. I can’t wait to return More

by CHANDRIABROWN
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Recommend Dealer
Yes
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Nov 06, 2023

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

October 25, 2023

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Was very disappointed the last 2 times I’ve been there wasting my time and money on yalls mistakes and now have to come in again for a third time not happy at all More

by DAWNWELLER71
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Recommend Dealer
No
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Nov 06, 2023

Bill Ray Nissan responded

We would like to have a better understanding about your experience. Please reach out to us at (407) 831-1318 at your earliest convenience and we will do our best to resolve this with you.

October 24, 2023

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Rico was amazing, he took care of my boyfriend car like it was his own. More

by BRIBRI
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Mahoney

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Oct 25, 2023

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 17, 2023

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Arrived early for a 12pm appointment. Asked to only do the battery and in inspection to hurry up the process. Was told 1 hour and 45 minutes. After 2 ours I noticed my car was back in t More

by MIKEY5934
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Recommend Dealer
No
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Oct 17, 2023

Bill Ray Nissan responded

We would like to work towards a resolution, so if you are willing, please reach out to us at (407) 831-1318 to discuss this further.

October 17, 2023

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This is the most efficient, reliable, fairly priced and friendly dealership ever. The wait time was minimal and the car came back fully serviced and clean! I highly recommend their services. More

by REGGYWANJI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zachary Dambaugh, Tony Carcamo, Ryan Chambers, Anthony Conley, Darryl Driver, Juan Mahoney, Robert Simmons, Zach Villalobos

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Oct 19, 2023

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318.

October 12, 2023

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Convenient location, easy to get an appointment and nice, friendly service with minimum wait time. More

by PHOOVER41
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Recommend Dealer
Yes
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Oct 13, 2023

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Oct 16, 2023

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318.

October 06, 2023

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They have great service great timing great knowledge also they let you know what's wrong with your vehicle time what needs to be there More

by ROOSEVELTHOWARD09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zachary Dambaugh, Tony Carcamo, Ryan Chambers, Anthony Conley, Darryl Driver, Juan Mahoney, Robert Simmons, Zach Villalobos

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Oct 10, 2023

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. See you next time. Have a great day!

Oct 10, 2023

ROOSEVELTHOWARD09 responded

Thank you for being such a careful be being a associate dealership representative you really did a great job on the vehicle and I want to thank everybody Tony all the way down to the technician a service communication everybody

September 30, 2023

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They are very mature and professional. .. they will do all within they're power to make sure they customers are satisfied and treated right. More

by NICOLE_FIELDS
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Morris, Kim Ellis, Daniel Shepherd

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Oct 02, 2023

Bill Ray Nissan responded

we are very happy to have provided you with such a positive experience!

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