Ricco Shelly
Ricco Shelly at Bill Ray Nissan
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Ricco Shelly

Express Service Advisor

Bill Ray Nissan

2724 US-17
Longwood, FL 32750

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4.7
21 Reviews
4.7

21 Reviews

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21 Reviews of Ricco Shelly

April 17, 2024

Dealership Rating
Employee Rating

I love this location. I always get great service and knowledge answers. My Daryl Driver never let's me down. He always provide me with service recommendations to keep my More

by ASHLEYNICOATES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2024

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

January 28, 2024

Dealership Rating
Employee Rating

When I arrived at the service center it took them around 20 min to help me. There were cars behind me that was helped first. I had an oil change and a coolant flush and it took around 3 hours. This was my More

by Stephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 29, 2024

Bill Ray Nissan responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

January 25, 2024

Dealership Rating
Employee Rating

Great people. Very helpful and willing to help with anything you need. Turn around time was first rate. More

by VINCENTCLARK601
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 25, 2024

Bill Ray Nissan responded

We appreciate your positive review about your recent experience with us!

January 05, 2024

Dealership Rating
Employee Rating

Fast and great service with exceptional customer service. They greet you with kindness and review all the options without any pressure. More

by ELIBERCOVICI
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zachary Dambaugh

Jan 08, 2024

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 03, 2024

Dealership Rating
Employee Rating

Bill Ray Nissan is an awesome dealership. They have always been very honest, professional, and caring. You are treated like royalty, by everyone who works there. We only purchase our cars fro More

by CRYPTODOG4
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 04, 2024

Bill Ray Nissan responded

We are very happy to have provided you with such a positive experience!

December 21, 2023

Dealership Rating
Employee Rating

The service was quick informative and efficient. The service consultant was on point and even tho I was on a time frame I didn't feel like stressed waiting. More

by RUDE2368
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2023

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support.

November 20, 2023

Dealership Rating
Employee Rating

Always great service and quick to get you back on the road in your vehicle More

by Lavoie828l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2023

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

November 11, 2023

Dealership Rating
Employee Rating

not very long for the oil change was do befor my rogue was ready pretty fast More

by DAHLIADIXON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2023

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

November 04, 2023

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Employee Rating

Rico the service advisor got me in quickly was a true professional and work was done quickly More

by RICKBIVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2023

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

November 01, 2023

Dealership Rating
Employee Rating

Ricardo was great. I found out that even though I've requested my donut tire to be checked every time I've had my vehicle serviced at least the last 3 times it's never More

by SUSAN_P_32773
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2023

Bill Ray Nissan responded

We would like to have a better understanding about your experience. Please reach out to us at (407) 831-1318 at your earliest convenience and we will do our best to resolve this with you.

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