Rich Eiss
Rich Eiss at Rudy Luther Toyota
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Rich Eiss | Page 4

Sales Consultant

Rudy Luther Toyota

8805 Wayzata Boulevard
Golden Valley, MN 55426

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4.8
79 Reviews

I have grown up in the metro area, and worked for the Luther Group for over 17 years, 14 of which have been at Rudy Luther Toyota. I have established a large customer base here by always treating my customers with respect, and I work hard to make sure everyone has a great experience when searching for their new or used car. I look forward to helping you, and establishing a long-term relationship.

Dealership Experience

20 yrs, 8 mos

Industry Experience

39 yrs

4.8

79 Reviews

Write a Review

79 Reviews of Rich Eiss

September 24, 2021

Dealership Rating
Employee Rating

Third Toyota I have purchased from this dealership. It has always been a great experience. More

by mrmoore1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Katie Burgess

Sep 29, 2021

Rudy Luther Toyota responded

Thank you for your continued loyalty! We appreciate you. :)

August 21, 2021

Dealership Rating
Employee Rating

Everyone was very friendly, and my sales rep, Rich, was exceptional in that he remembered personal detailed about me. Additionally, Kevin, the finance guy laid out everything in a clear, concise manner, al More

by Carl4283
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Stimple

Aug 26, 2021

Rudy Luther Toyota responded

Thank you Carl4283! Rich is fantastic, isn't he?! Congratulations on your new car!

August 08, 2021

Dealership Rating
Employee Rating

Efficient and courteous. Appreciated that Rich was not pushy or aggressive but rather knowledgeable, polite and kept me updated throughout the transaction. We drove 100 miles to be a repeat customer at Ru More

by Mrs. C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 11, 2021

Rudy Luther Toyota responded

Rich is such a great asset to our team and has been with Rudy Luther Toyota for quite some time. Thank you so much for your positive feedback and for choosing to come all the way out here! You are a valued customer and we want to congratulate you on your purchase. Have a great day!

Aug 11, 2021

Mrs. C responded

Thank you.

July 31, 2021

Dealership Rating
Employee Rating

Very friendly and helpful! I definitely would recommend them if you need to purchase a car! We are so happy we came here! 10/10 More

by j.kauhaihao02
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Hartigan

Aug 03, 2021

Rudy Luther Toyota responded

Thank you so much! We appreciate hearing from you, and want to extend our congratulations on your purchase! Thanks for choosing RLT. :)

May 14, 2021

Dealership Rating
Employee Rating

Rich was extremely knowledgeable and easy to work with. He wanted us to make an informed decision based on our needs. We especially loved that he wasn’t a pushy salesperson. He was relatable, reasonable an More

by Ralfie874
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Rosett

May 14, 2021

Rudy Luther Toyota responded

Thank you for the review! Rich has been with us for quite awhile and has been a great representation of the level of service we strive for each and every time. We will make sure to pass along your positive feedback to Rich as well as our managers, and wish you many happy miles in your new vehicle!

April 01, 2021

Dealership Rating
Employee Rating

Great communication, great customer service. Rich treated us with respect and was very supportive during the whole experience. Definitely plan to come back. Thank you Toyota More

by laura marquez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 02, 2021

Rudy Luther Toyota responded

Thank you Laura! We look forward to seeing you again! Thank you :)

February 27, 2021

Dealership Rating
Employee Rating

Vehicle came in on Tuesday and when I came to pick it up on Saturday it was not detailed it should have done prior to me coming More

by Mbubacz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 02, 2021

Rudy Luther Toyota responded

Hello! We apologize for the inconvenience. It appears we have fallen short, and for that we are sorry. Thank you for sharing with us, in order to improve our processes.

July 26, 2020

Dealership Rating
Employee Rating

thanks to deb tufts Pleasant experience. Salespeople that are knowledgeable and if they don't know the answer they will find out. Much tougher to sell vehicles that previ More

by sodman98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Josh Miller

Jul 27, 2020

Rudy Luther Toyota responded

Thank you :) We appreciate your business!

July 06, 2020

Dealership Rating
Employee Rating

Everything went very good. No complaints! Only problem I had was opening the tailgate with my leg. So did everyone else including the salesman. When I got home I found how to open the tailga More

by Nancy
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Not sure what the names were of two ladies that also helped me.

Jul 07, 2020

Rudy Luther Toyota responded

Hi Nancy! Thank you for sharing your experience, we appreciate it!

April 15, 2020

Dealership Rating

Bought a truck through Rich last December. He was great to work with. If and when I need another Toyota I’ll be looking for Rich again. More

by Rick
Recommend Dealer
Yes
Apr 16, 2020

Rudy Luther Toyota responded

This is so great to hear, Rick! Thank you for your review. We hope you are loving your truck and we look forward to seeing you again in the future for your next Toyota. :)

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