Have been in sales for 18 years, 8 Years in Auto Sales, As the General Sales Manager I look forward to seeing a satisfied customer, one that feels we are willing to go above and beyond for them.
Read more745 Reviews
Write a ReviewDealership Experience
15 yrs, 10 mos
Industry Experience
15 yrs, 10 mos
Specialties & Trainings
Customer Service, Mazda Sales Certified
745 Reviews of Rich Hammond
August 30, 2024
They are the best! !! I love Mazda and I love Mike and the Werner team!!! !! I love Mazda and I love Mike and the Werner team!!! More
Other Employees Tagged: Michael Heintz
August 25, 2024
Everything went very smoothly, starting from detailed pricing during over text negotiation. When I arrived to pickup the car , all paperwork was ready and I was on my way in less than an hour. Least stre pricing during over text negotiation. When I arrived to pickup the car , all paperwork was ready and I was on my way in less than an hour. Least stressed car purchasing experience I ever had More
Other Employees Tagged: Michael Heintz
August 22, 2024
The entire Werner team is very customer-focused, and especially eager to ensure excellent service at every step of the car buying and servicing process. We've been overwhelmingly satisfied, but a specia especially eager to ensure excellent service at every step of the car buying and servicing process. We've been overwhelmingly satisfied, but a special shout-out to our sales rep, Rob, who responds to every question at record speed, and with the same can-do attitude every single time. We are thrilled with our new purchase and look forward to continuing our relationship with Werner. Thanks to everyone! More
Other Employees Tagged: Robert Hering, Matt Lemire , Lori at the front desk, who is always very helpful, and the wonderfully kind woman who checks us out after service appointments.
August 01, 2024
Excellent service! The staff is very helpful and friendly! I would highly recommend Werner Mazda! The staff is very helpful and friendly! I would highly recommend Werner Mazda! More
Other Employees Tagged: Nick Flood, Eric Werner, Dylan Gallagher, Matt Lemire , Jay Trabucco
June 26, 2024
Werner Mazda has the greatest and most awesome Employee's that take their most effort to satisfy their customers. Rich Hammond and Cameron Landry our great assets for the Werner Dealership. that take their most effort to satisfy their customers. Rich Hammond and Cameron Landry our great assets for the Werner Dealership. More
Other Employees Tagged: Cameron Landry
June 08, 2024
Joe Murphy did a great job with sales. Appreciate his approach. Mike and Matt in finance are great as well. Appreciate his approach. Mike and Matt in finance are great as well. More
Other Employees Tagged: Joseph Murphy , Mike and Matt in Finance!
June 06, 2024
This was my first time leasing a vehicle through Werner. I was very pleased with the process. My salesman was extremely helpful, efficient, and made sure to get back to me quickly to answer my questions. I I was very pleased with the process. My salesman was extremely helpful, efficient, and made sure to get back to me quickly to answer my questions. I also got upfront pricing that was very fair. Overall, this was the best experience to lease a car I have had so far. More
Other Employees Tagged: Nick Flood, Matt Lemire , Ryan Chisholm
June 05, 2024
Easy purchase process. Cam was great, no nonsense, knew everything about the car I purchased and helped me set up all the tech before I drove off the lot. Car was spotless Cam was great, no nonsense, knew everything about the car I purchased and helped me set up all the tech before I drove off the lot. Car was spotless when I left. Very comfortable with my purchase. More
Other Employees Tagged: Cameron Landry, Matt Lemire
June 04, 2024
I would not recommend working with this dealership, especially if you are having them process the registration. There is a 7 day grace period if you live in MA and despite consistent efforts to reach t especially if you are having them process the registration. There is a 7 day grace period if you live in MA and despite consistent efforts to reach the dealership, I wasn’t getting any real information on the status of my registration. On day 6 I ended up calling the RMV to find out the registration was declined and the dealer never communicated that. The dealer also reassured me I had 7 business days, rather than 7 calendar days to get registered and inspected, which was incorrect information. They reassured me they resubmitted an application on day 6. On day 7 I started getting ticketed due to lack of inspection and the person handling the registrations was nowhere to be found. While the salesperson was really nice, the person handling registrations is completely irresponsible and has put me in a position where it is illegal to both drive and street park my car with no end in sight and complete unresponsiveness. More
Other Employees Tagged: Eric Werner
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