Have been in sales for 18 years, 8 Years in Auto Sales, As the General Sales Manager I look forward to seeing a satisfied customer, one that feels we are willing to go above and beyond for them.
Read more718 Reviews
Write a ReviewDealership Experience
15 yrs, 4 mos
Industry Experience
15 yrs, 4 mos
Specialties & Trainings
Customer Service, Mazda Sales Certified
718 Reviews of Rich Hammond
February 11, 2023
Easy, great people to work with. I Felt very comfortable and would definitely recommend this dealer. I Felt very comfortable and would definitely recommend this dealer. More
Other Employees Tagged: Robert Hering , Jay Trabucco
February 09, 2023
Tom Murphy was our salesperson - he is always great. In addition, both Jay and Eric are awesome too. Always a great experience, which makes me and my family coming back time after time. I also refer In addition, both Jay and Eric are awesome too. Always a great experience, which makes me and my family coming back time after time. I also refer family & friends who have purchased with Werner Mazda. More
Other Employees Tagged: Joseph Murphy, Eric Werner , Jay Trabucco
February 03, 2023
Purchased a new CX-5, It was truly the best new car experience I have ever had at a dealership. I had done my research, knew what I wanted, just had some questions and wanted to get the deal done witho experience I have ever had at a dealership. I had done my research, knew what I wanted, just had some questions and wanted to get the deal done without taking all day. Rich and Mike worked with me on pricing, they honored it to the penny, no pressure, Mike was pleasant, knowledgeable and polite. Jay was great and found an excellent finance plan that kept my interest rates down and the process was quick and painless. All my questions answered. Very happy ! I am very busy and normally do not take time to do reviews. Just felt it was prudent in this case. More
Other Employees Tagged: Michael Heintz , Jay Trabucco
February 02, 2023
Great experience here. I was a Honda girl for many years. Definitely enjoyed the Mazda experience. The salesman Cameron definitely made an impression. I will for sure be ba I was a Honda girl for many years. Definitely enjoyed the Mazda experience. The salesman Cameron definitely made an impression. I will for sure be back. More
Other Employees Tagged: Cameron Landry , Jay Trabucco
February 02, 2023
Excellent customer service ALWAYS. The employees are always courteous and will exceed your expectations. Werner never disappoints. The employees are always courteous and will exceed your expectations. Werner never disappoints. More
Other Employees Tagged: Nick Flood, Eric Werner, Dylan Gallagher, Lorri Schofield , Jay Trabucco
January 29, 2023
They make it easy. I don't need to spend all day to get a car. I don't need to spend all day to get a car. More
Other Employees Tagged: Cameron Landry , Jay Trabucco
January 07, 2023
We purchased a Mazda this week from Werner Mazda, drove up from CT to buy it. We had the great pleasure of working with Mike Heintz. Mike made the trip from CT well worth the ride. Mike is honest and trust up from CT to buy it. We had the great pleasure of working with Mike Heintz. Mike made the trip from CT well worth the ride. Mike is honest and trustworthy. Mike provided me all the information and more about the Mazda we were interested in. He sent me a video of the car prior to us coming to New Hampshire to see the car. The price he quoted us was the price we paid, no hidden fees, no ridiculous add on costs for things we didn't need. What a great pleasure it was working with an honest guy like Mike and an honest and transparent dealership. Thank you to Mike and everyone at Werner Mazda that helped us with this great experience of purchasing a certified Mazda. We will be back for our next purchase! More
Other Employees Tagged: Michael Heintz , Jay Trabucco
January 07, 2023
Mike Hammond is a great guy. Cold called him from CT about a Mazda CX-5, Mike answered the phone. I explained that buying a car from dealerships in CT is a nightmare. They want t Cold called him from CT about a Mazda CX-5, Mike answered the phone. I explained that buying a car from dealerships in CT is a nightmare. They want to hit you up with hidden fees, charges to vin etch, ceramic wax, theft insurance, and more! And none of this was requested by us. Dealers add these ridiculous charges and you have no choice but to accept them. Immediately speaking with Mike and explaining the issues here in CT, he assured me he would only sell me the Mazda CX-5 my son wanted and nothing else. Honestly I wasn't sure I believed him. He took $200 off the price of the car without me even asking to negotiate...I couldn't believe it! Mike's manager Rich was more than fair, I didn't get an opportunity to speak with him but he helped Mike put the deal together. I also worked with Jay, the finance manager, another great guy. Ultimately my wife and son drove up to New Hampshire and picked up a beautiful 2021 black CX-5. My son is so excited about his new car and Mike and his team made it happen for him. My wife and son came home and told me the team at Werner was outstanding, they had a great experience working with everyone there. Mike made me so comfortable that I didn't even go to New Hampshire to pick up the car with my family. I fully trusted Mike and he didn't let me down. We got a great deal and a beautiful car that my son will have for many years. We are considering purchasing a Mazda for my wife now, I will no doubt head back up to Werner Mazda again. Thank you Mike, Rich, and Jay. You guys made buying a car a pleasure! Happy New Year! Dave, Michael, and Heather More
Other Employees Tagged: Jay Trabucco, Mike Hammond

