Rich Hammond | Page 48

Mike was awesome. He explained all the CX5 features with incredible patience. I dread buying a car because of all the option packages and then haggling over price. This experience was so easy. I got a grea incredible patience. I dread buying a car because of all the option packages and then haggling over price. This experience was so easy. I got a great trade in on my car. The price for my new car was fair. I could not be happier with the process. And I LOVE the CX5!!! I would recommend my friends o Mike at Werner Mazda. Great experience. More

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The dealership was very attentive to us. Answered all questions and went over car thoroughly with us. They weren’t high pressure. Mazda had great incentives. Would highly recommend this dealership. questions and went over car thoroughly with us. They weren’t high pressure. Mazda had great incentives. Would highly recommend this dealership. More

by alice.mullen Verified Customer Verified Customer

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They made buying my car easy with no pressure. They answered all my questions and were willing to negotiate. I had a difficult time at another dealer and came to Werner instead. Very happy. answered all my questions and were willing to negotiate. I had a difficult time at another dealer and came to Werner instead. Very happy. More

by achando Verified Customer Verified Customer

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Very good experience with this dealership - no pressure just good information and help with the details from Cameron. Very happy with the process and the new car. just good information and help with the details from Cameron. Very happy with the process and the new car. More

by mark1maw Verified Customer Verified Customer

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A good sales experience I found this dealership to be easy to work with. There were no hard-pressure sales tactics nor did the dealership, sales person, or finance person ma I found this dealership to be easy to work with. There were no hard-pressure sales tactics nor did the dealership, sales person, or finance person make you feel uncomfortable. The process started off online and ended at the dealership. The dealership was excellent at being ready during scheduled appointments, and when time came to close the deal, it happened fairly quick and efficient. The Finance person was easy to work with and did not pressure us to purchase any add-ons other than letting us know what is available. There is a general sense of the dealership wanting to work with you, fostering a low-pressure sales tactic that allows you to take your time and be comfortable, which is appreciated. Their pricing was fair and competitive, and did not require a significant amount of negotiation, games, or leg-pulling to get to a fair price, which is also appreciated. One area of improvement would be their automated email system early on in the sales process. You get emails from what appears to be an actual individual, but it was apparent their email were sent automatically which did lead to some confusion and duplication of messages. The sales process could be a bit more personal and less automated at the start. I would recommend this dealership to friends and family as I went into the car buying process with anxiety and not looking forward to dealing with a high-pressure culture and sales tactics, and left feeling good about my purchase and happy that the experience was enjoyable. More

by wildcat05 Verified Customer Verified Customer

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Fast and friendly From first contact, this dealership was proactive in responding, informing, making a fair and competitive offer, and setting up a timely test drive. From first contact, this dealership was proactive in responding, informing, making a fair and competitive offer, and setting up a timely test drive. The purchase process was friendly and accommodating, and we had our new car before we knew it. More

by kmh7461 Verified Customer Verified Customer

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I found everything from the moment I met my salesman (Cam) to doing the paperwork with the finance guy (Jay) a simple and low-pressure process. I never felt like I was being “sold” and I never felt take (Cam) to doing the paperwork with the finance guy (Jay) a simple and low-pressure process. I never felt like I was being “sold” and I never felt taken advantage of. It was an excellent and really fast process! More

by camarra Verified Customer Verified Customer

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New location at 736 Huse Rd. Everyone was accommodating from driving the test vehicle off the showroom floor and allowing me to do an extended test drive of multiple vehicles. At no point in time did I fee from driving the test vehicle off the showroom floor and allowing me to do an extended test drive of multiple vehicles. At no point in time did I feel pressured into buying my car. It was one of the best experiences I’ve had buying a non luxury make! I am glad I drove 1 hr to visit this awesome dealership! More

by bloosi Verified Customer Verified Customer

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The best experience I could’ve asked for buying a new car! Friendly, knowledgeable and not pushy whatsoever. I went in knowing what I wanted and Mike helped me get the perfect car! Thank you!! car! Friendly, knowledgeable and not pushy whatsoever. I went in knowing what I wanted and Mike helped me get the perfect car! Thank you!! More

by kenzburnside Verified Customer Verified Customer

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Extremely satisfied with my experience at Werner Mazda. Cameron and Frank were both extremely helpful in making my decision and answering any questing I had. Cameron and Frank were both extremely helpful in making my decision and answering any questing I had. More

by joe.joyce.unh Verified Customer Verified Customer

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