Have been in sales for 18 years, 8 Years in Auto Sales, As the General Sales Manager I look forward to seeing a satisfied customer, one that feels we are willing to go above and beyond for them.
Read more745 Reviews
Write a ReviewDealership Experience
15 yrs, 10 mos
Industry Experience
15 yrs, 10 mos
Specialties & Trainings
Customer Service, Mazda Sales Certified
745 Reviews of Rich Hammond
November 17, 2019
Satisfied customer Our salesman (David Lee) was always on top of internet responses. The majority of our discussions were via the internet as we were 126 miles apart. Wh Our salesman (David Lee) was always on top of internet responses. The majority of our discussions were via the internet as we were 126 miles apart. When I arrived to view the vehicle it had been sitting for a bit and a cold snap had happened and the battery was weak. They said they would replace the batter without hesitation. I was specific on the type of battery I wanted, they offered to let me purchase my own and just credit the deal. We did install a new battery we provided on the day of pickup. The salesmanager was not your normal standoffish ivory tower type, he was willing to talk directly with me and not continue the back and forth via salesman BS. They offered a reasonable offer for both vehicles and that is all I expected. We would purchase another vehicle from them if they had one we were looking for. More
Other Employees Tagged: David Lee
November 04, 2019
Great Experience Cameron our salesperson was very helpful and a pleasure to deal with. There was no pressure to close a sale. He was nowledgeable, professional and Cameron our salesperson was very helpful and a pleasure to deal with. There was no pressure to close a sale. He was nowledgeable, professional and courteous. More
Other Employees Tagged: Cameron Landry , Jay Trabucco
October 31, 2019
Excellent experience as always. I recently leased my third Mazda CX 5. As always, I am treated with respect by every person at Werner that I encounter. Everyone is friendly, professi I recently leased my third Mazda CX 5. As always, I am treated with respect by every person at Werner that I encounter. Everyone is friendly, professional, sincere and knowledgeable. I am always greeted by name with a big smile. More
Other Employees Tagged: Cameron Landry , Jay Trabucco
October 31, 2019
The best! Sales representative David Lee is the very best,--courteous, super helpful and knowledgeable without any pressure at all. He spent many hours with me Sales representative David Lee is the very best,--courteous, super helpful and knowledgeable without any pressure at all. He spent many hours with me helping me find the perfect fit. He is the best and I love the Mazda sport 6 which we leased. . More
Other Employees Tagged: David Lee, Jay Trabucco
October 31, 2019
customer sales and service Great buying experience at Werner Mazda. Made appt to see the CX5, met promptly by Mike H who went over all aspects of the car. Great buying experience at Werner Mazda. Made appt to see the CX5, met promptly by Mike H who went over all aspects of the car. More
Other Employees Tagged: Michael Heintz , Jay Trabucco
October 24, 2019
Awesome service The service team was outstanding as usual. Everything was done in a timely manner. Price is right. Always a pleasure to deal with the folks at Werner The service team was outstanding as usual. Everything was done in a timely manner. Price is right. Always a pleasure to deal with the folks at Werner Mazda More
Other Employees Tagged: john obrien
October 22, 2019
Very satisfied I am very satisfied with the service I have received. I was not even in the market for a new car, Cameron happened to call me and next thing I knew I I am very satisfied with the service I have received. I was not even in the market for a new car, Cameron happened to call me and next thing I knew I was leaving with a new car. More
Other Employees Tagged: Cameron Landry , Jay Trabucco
October 18, 2019
Werner was the easiest place I have ever purchased a car. My experience was great. I was able to do everything over the phone and schedule my appointment to buy and pick up the car. Eric was very helpful and My experience was great. I was able to do everything over the phone and schedule my appointment to buy and pick up the car. Eric was very helpful and we love the new car. We will be back. More
Other Employees Tagged: Eric Werner, Michael Heintz , Jay Trabucco
October 18, 2019
David was great Having been a loyal Audi gal for many, many years, David was able to detail all the similarities between the CX-9 and Audi in both handling and interi Having been a loyal Audi gal for many, many years, David was able to detail all the similarities between the CX-9 and Audi in both handling and interior control systems. And after my test drive, I completely agreed. It was CX-9 love at first drive and truly was on par with Audi but at a fraction of the cost! More
Other Employees Tagged: Nick Flood , David Lee, Jay Trabucco
October 16, 2019
Excellent customer service Great friendly salesmen. Knowledgable and great to talk with. Would recommend to family and friends. Lots of vehicles to choose from. Will return in t Great friendly salesmen. Knowledgable and great to talk with. Would recommend to family and friends. Lots of vehicles to choose from. Will return in the future when considering to upgrade. More
Other Employees Tagged: Jay Trabucco, Roger Turnquist

