Have been in sales for 18 years, 8 Years in Auto Sales, As the General Sales Manager I look forward to seeing a satisfied customer, one that feels we are willing to go above and beyond for them.
Read more739 Reviews
Write a ReviewDealership Experience
15 yrs, 9 mos
Industry Experience
15 yrs, 9 mos
Specialties & Trainings
Customer Service, Mazda Sales Certified
739 Reviews of Rich Hammond
February 27, 2019
Professional staff, friendly approachable and no stress! The salesperson was fun to chat with and he was very helpful in updating me on the vehicle. The whole staff was great and I am so happy with my purcha The salesperson was fun to chat with and he was very helpful in updating me on the vehicle. The whole staff was great and I am so happy with my purchase! More
Other Employees Tagged: Michael Heintz , Jay Trabucco
February 27, 2019
Great Experience Great dealership! I love my new car and this was the most pleasant car purchase experience I have ever had. I am sure I will be getting more vehicles Great dealership! I love my new car and this was the most pleasant car purchase experience I have ever had. I am sure I will be getting more vehicles here again. More
Other Employees Tagged: Michael Heintz , Jay Trabucco
February 21, 2019
My first car experience I wasnt sure if I wanted to lease or buy since this was my first vehicle purchase on my own. I went in with my check stubs and my out going expenses . I wasnt sure if I wanted to lease or buy since this was my first vehicle purchase on my own. I went in with my check stubs and my out going expenses .I met with Cameron Landry because I knew him....He sat down with me trying to find the best deal and the car that would match my needs and he successfully did that and didn't talk me into anything I could not afford...He was wonderful and I would recommend Werner Mazda to everyone..😁 More
Other Employees Tagged: Cameron Landry , Jay Trabucco
February 13, 2019
Excellent day buying a car! I came into the showroom hoping to drive a Mazda CX-5 to start my car search. Worked with Dave Lee, who was very helpful in helping me understand the I came into the showroom hoping to drive a Mazda CX-5 to start my car search. Worked with Dave Lee, who was very helpful in helping me understand the various models of Mazda CX5's. I drove three and never sensed I was taking too much of his time. He and Rich Hammond helped me narrow down which I really wanted and which were more than I wanted or needed. I ended up with an excellent car. I did not intend to buy a car the same day, but because I wasn't rushed to pushed in any way, and was given time to think it out well, happily did! Love my new Mazda. Jay Trabucco was the finance person - not your typical pushy one who wants to sell you all sorts of products and warrantees you don't want, but again, a helpful and straightforward guy. With all three of these men I felt I was dealing with people who are honest and genuinely helpful - not the stereotype of a car salesman. They are giving their titles a good name. Thank you to all three. It was a great day! More
Other Employees Tagged: David Lee, Jay Trabucco
February 06, 2019
Very atenitive Very good customer service and very friendly I would recommend them to friends and family Also very informative about all their products will all wa Very good customer service and very friendly I would recommend them to friends and family Also very informative about all their products will all ways send people to them More
Other Employees Tagged: Jay Trabucco, Roger Turnquist, arther Vachon
February 06, 2019
Just plain simple and awesome. I can't even believe I am writing review for dealership. I mean don't we all hate buying a car and spending endles amount of time back and forth with I can't even believe I am writing review for dealership. I mean don't we all hate buying a car and spending endles amount of time back and forth with our budget and dealers deal/price, famous line "Let me talk to my menager " ughhh no.... Let me tell you my experience with Werner. I simply called them, told them my budget and loudly said NOT EVEN A PENNY OVER MY BUDGET, and the guy said i have one BRAND NEW car for you that is $500 under your budget. I drove from ma to nh Werner right away and within 3 hours, car was mine. Painless, easy, just no headache at all...and they didn't hold a "gun" against my head trying to convince me to buy something i didn't want/need. Oh, and i didn't have to practice being a b@tch unlike last place i visited (that guy was a little afraid, too) Honestly I was shocked with these guys and the service they provide. Also, free coffee. I was SOOOO cofinated by the end of it. Love it. They have the best prices of many Mazda dealres by $3,000 - $5,000. I called 5 dealership before them - and used cars were that much more than the one Werner offered me with the same features. Shop with Werner! Dijana More
Other Employees Tagged: Jay Trabucco, Roger Turnquist
February 04, 2019
Bought CX-5 Touring AWD The team would willing to deal to lock in the business. That is all it takes to be successful. In negotiating, both sides have to feel that they are The team would willing to deal to lock in the business. That is all it takes to be successful. In negotiating, both sides have to feel that they are getting something to walk away feeling good or fair about the deal. It wasn't a great or good price, but a fair price. That is why I gave you a "good" for overall. More
Other Employees Tagged: Nick Flood, Michael Heintz
January 30, 2019
Outstanding friendly service I always recieve friendly, well above average, professional service every time I visit. They have a great team in sales and service to work with! I always recieve friendly, well above average, professional service every time I visit. They have a great team in sales and service to work with! More
Other Employees Tagged: Nick Flood, Cameron Landry , Jess Kinney
January 30, 2019
professional and fun experience David was great, he worked with me over a two weeks to find a car and a price that meet my needs. This was the second and not the last car I'll be David was great, he worked with me over a two weeks to find a car and a price that meet my needs. This was the second and not the last car I'll be buying from Werner. More
Other Employees Tagged: David Lee
January 23, 2019
New brakes, great experience I went up to Werner Mazda strongly suspecting I needed new brakes. Such was the case but the service department was very efficient as they gave my car I went up to Werner Mazda strongly suspecting I needed new brakes. Such was the case but the service department was very efficient as they gave my car an overall check as well as changed the oil. The guys in the sales department were nice enough to loan me a snazzy 2016 Mazda CV-5 to take over to the mall to kill time while waiting. Despite living about 40 minutes from the dealership it's always worth the trip as the staff at this dealership is very friendly and helpful. More
Other Employees Tagged: Nick Flood , Jenn Lupo

