Have been in sales for 18 years, 8 Years in Auto Sales, As the General Sales Manager I look forward to seeing a satisfied customer, one that feels we are willing to go above and beyond for them.
Read more580 Reviews
Write a ReviewDealership Experience
13 yrs, 5 mos
Industry Experience
13 yrs, 5 mos
Specialties & Trainings
Customer Service, Mazda Sales Certified
580 Reviews of Rich Hammond
August 24, 2023
Rob and crew made buying a car super easy. I was in and out of there in less than 3 hours total for everything. Trade, financing, and new car run through. Thanks again Rob and team! I was in and out of there in less than 3 hours total for everything. Trade, financing, and new car run through. Thanks again Rob and team! More
Other Employees Tagged: Nick Flood, Robert Hering
August 24, 2023
David was my sales person. He was kind, patient, and knowledgeable. Found the perfect car for me! He was kind, patient, and knowledgeable. Found the perfect car for me! More
Other Employees Tagged: David Lee, Jay Trabucco
August 18, 2023
It's always an absolutely wonderful service experience. No nonsense, no upselling xx, and never feel like I'm overcharged. No nonsense, no upselling xx, and never feel like I'm overcharged. More
Other Employees Tagged: Nick Flood, Donna Coppola, Dylan Gallagher, Lorri Schofield
August 02, 2023
I found the overall car buying experience to be pleasant - open upfront straightforward group of people. - open upfront straightforward group of people. More
Other Employees Tagged: Jay Trabucco, Michael Heintz
July 26, 2023
Mike took the time to make sure that my choice was the correct one for me by offering other models to drive. Checked to make sure I was satisfied after the purchase and that I understood all the features correct one for me by offering other models to drive. Checked to make sure I was satisfied after the purchase and that I understood all the features of the vehicle. More
Other Employees Tagged: Jay Trabucco, Michael Heintz, Matt Lemire
July 26, 2023
Best experience! The dealership was very helpful and understanding. The whole process was very simple and smooth! The dealership was very helpful and understanding. The whole process was very simple and smooth! More
Other Employees Tagged: Jay Trabucco, Robert Hering
July 22, 2023
I was very happy with service. It's exactly what I wanted! Purchasing was very relaxed, easy and no surprises! Thank you! It's exactly what I wanted! Purchasing was very relaxed, easy and no surprises! Thank you! More
Other Employees Tagged: Jay Trabucco, Michael Heintz
July 17, 2023
I never think of buying a car from another dealership. This team is the best. Great attitudes, awesome vehicles and they actually care about their customers. This is around 18 vehicles purchased from the This team is the best. Great attitudes, awesome vehicles and they actually care about their customers. This is around 18 vehicles purchased from the Werner dealership. People ask me why all the time. From sales to service, you won't find a better team of people. We stick to what we know and love. Thanks for everything. More
Other Employees Tagged: Nick Flood, Jay Trabucco, Michael Heintz
July 13, 2023
Every step of my recent CX-5 purchase from Werner Mazda was smooth and efficient, with gracious service. Roger Turnquist was been a gem, shepherding me along the process from my initial inquiry...to severa was smooth and efficient, with gracious service. Roger Turnquist was been a gem, shepherding me along the process from my initial inquiry...to several follow-up calls and placing a deposit...to picking up the car and ensuring I was familiar with all its basic operations before I left Werner Mazda...to contacting me a few days later to check in. Ditto for his colleague Rob Hering, who stepped in for Roger when I stopped by with some questions...patiently addressed my remaining questions and completed the deal...and ensured I got all the paperwork done swiftly in time to get to a business meeting that day. Ditto for finance manager Jay Trabucco, who on short notice fit me in around his existing appointments (given my time constraints) and guided me through all the necessary paperwork and processes. And ditto for general sales manager Rich Hammond who played a role. On the day I picked up the car, Morgan Blake in the parts department helped me sort through the floor mat/liner options, and Rob kindly installed them. All in all, a dealership team that collaborates well to deliver an excellent customer experience. More
Other Employees Tagged: Jay Trabucco, Roger Turnquist, Robert Hering , Morgan Blake
July 07, 2023
Easy process to purchase a vehicle and straight to the point on price and trade-allowance. point on price and trade-allowance. More
Other Employees Tagged: Robert Hering