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Rich Jacobsen

Overview Reviews (355) Inventory (259)

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Rich Jacobsen

Rich Jacobsen | Page 27

Sales Professional

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Richie is #1...just ask him!

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5.0

355 Reviews

Richie is #1...just ask him!

Overview Reviews (355) Inventory (259)

Dealership Experience

42 yrs, 5 mos

Industry Experience

42 yrs, 4 mos

5.0

355 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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355 Reviews of Rich Jacobsen

November 06, 2022

Dealership Rating

Employee Rating

I bought my Ford Escape from this dealership in 2012 and I’ve had all maintenance completed here! I’m very happy and have referred friends. I’ve had all maintenance completed here! I’m very happy and have referred friends. More

by sweed16

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Victor Villanueva , Anthony Wojciechowski

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Nov 09, 2022 -

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

November 01, 2022

Dealership Rating

Employee Rating

Very easy to work with. Rich was knowledgeable and helped get us in the right vehicle for our spend amount Rich was knowledgeable and helped get us in the right vehicle for our spend amount More

by Dave

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jose Gutierrez, Teddy Dziedzic

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Nov 04, 2022 -

Arlington Heights Ford responded

Thank you for this excellent review, Dave! Sincerely, The Arlington Heights Ford Team

October 29, 2022

Dealership Rating

Employee Rating

Richard Jacobsen was incredible at finding me the perfect Ford vehicle for my business. Highly recommend! Ford vehicle for my business. Highly recommend! More

by Dupagemobilevet

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Nov 02, 2022 -

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

October 22, 2022

Dealership Rating

Employee Rating

Great friendly service and atmosphere. Quick service with a very knowledgeable staff. Was happy with the whole process Quick service with a very knowledgeable staff. Was happy with the whole process More

by Ketchupse01

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joe Baez, Frank White

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Oct 26, 2022 -

Arlington Heights Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Ford Team

October 20, 2022

Dealership Rating

Employee Rating

Nice dealership, the Richard Jacobsen it’s great man, perfect service, got car very fast perfect service, got car very fast More

by uwcmikita

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Oct 25, 2022 -

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

October 15, 2022

Dealership Rating

Employee Rating

The guys at Arlington always take care of me. Second truck and loving it. Thanks Rich! Second truck and loving it. Thanks Rich! More

by matt

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jose Gutierrez , Joe Baez

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Oct 19, 2022 -

Arlington Heights Ford responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Arlington Heights Ford Team

September 24, 2022

Dealership Rating

Employee Rating

AH Ford was convenient and helpful. Great experience buying our Explorer. Very thankful to Rich and Jose. Great experience buying our Explorer. Very thankful to Rich and Jose. More

by pjgriff238314

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jose Gutierrez

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Sep 28, 2022 -

Arlington Heights Ford responded

September 20, 2022

Dealership Rating

Employee Rating

Nice and easy as usual. Great teamwork. Got my trucks financed in less than an hour. Great teamwork. Got my trucks financed in less than an hour. More

by US CHAMPION

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joe Baez

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Sep 23, 2022 -

Arlington Heights Ford responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, The Arlington Heights Ford Team

September 20, 2022

Dealership Rating

Employee Rating

Thank you for the excellent service and explanation of service today. My salesman Rich went out of his way to make sure I was taken care of in the service department. Lou did a great job clarifying what m service today. My salesman Rich went out of his way to make sure I was taken care of in the service department. Lou did a great job clarifying what maintenance needed to be done and costs involved. My vehicle was serviced in a timely matter as well. Bonus - lobby coffee selection was fantastic!! More

by Maria

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Lou Alfano

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Sep 26, 2022 -

Arlington Heights Ford responded

Your kind words and fantastic review are greatly appreciated! Sincerely, The Arlington Heights Ford Team

September 15, 2022

Dealership Rating

Employee Rating

Very friendly, great customer service! ! Richard, Jose, and Frank were all great and very helpful. Thank you!! ! Richard, Jose, and Frank were all great and very helpful. Thank you!! More

by Lindsey

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Sep 20, 2022 -

Arlington Heights Ford responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Arlington Heights Ford Team

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