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Rich Jacobsen

Overview Reviews (358) Inventory (197)

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Rich Jacobsen

Rich Jacobsen | Page 26

Sales Professional

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Richie is #1...just ask him!

Contact Me

5.0

358 Reviews

Richie is #1...just ask him!

Overview Reviews (358) Inventory (197)

Dealership Experience

42 yrs, 10 mos

Industry Experience

42 yrs, 9 mos

5.0

358 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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358 Reviews of Rich Jacobsen

February 10, 2023

Dealership Rating

Employee Rating

Justin provided me great fast and friendly service on my 2020 Ford Explorer this morning! 2020 Ford Explorer this morning! More

by fmprather

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Justin in the Service Department

Feb 14, 2023 -

Arlington Heights Ford responded

Thank you for your kind words. We are very happy to hear that Justin was so attentive during your visit to our dealership. Thank you again and we look forward to working with you again in the future! Sincerely, The Arlington Heights Ford Team

January 18, 2023

Dealership Rating

Employee Rating

Rich was amazing during this whole process, he took care of us and guide us through the whole buying process, always answering our questions right in time . we are really happy with our new mache of us and guide us through the whole buying process, always answering our questions right in time . we are really happy with our new mache More

by Lauraarodriguezr12

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jan 23, 2023 -

Arlington Heights Ford responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Arlington Heights Ford Team

January 16, 2023

Dealership Rating

Employee Rating

Anthony is top tier, would recommend to friends and family. Everyone at Arlington heights Ford was friendly. family. Everyone at Arlington heights Ford was friendly. More

by Matthiaszajdela

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Gutierrez , Ben McCarty, Anthony Seamans

Jan 19, 2023 -

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

January 12, 2023

Dealership Rating

Employee Rating

My salesman Rich help me out to buy 2 trucks. Really helped me out when I need it. Really helped me out when I need it. More

by Marchak332

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jan 17, 2023 -

Arlington Heights Ford responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Rich's efforts have made the difference in your truck-buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Arlington Heights Ford Team

January 03, 2023

Dealership Rating

Employee Rating

My experience at Arlington Ford was very friendly and professional. Richard was helpful in making the car buying process go smoothly, and knew a lot about the vehicle being sold. professional. Richard was helpful in making the car buying process go smoothly, and knew a lot about the vehicle being sold. More

by Matt.rohan8

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Baez

Jan 06, 2023 -

Arlington Heights Ford responded

Matt, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Arlington Heights Ford Team

January 02, 2023

Dealership Rating

Employee Rating

Richard is a great salesman . Would recommend to everyone. The process wasn’t so smoothly. Would recommend to everyone. The process wasn’t so smoothly. More

by Marchak332

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

December 22, 2022

Dealership Rating

Employee Rating

Top notch sales and service. Long time customer. Way to go. Can’t wait to do it again. Long time customer. Way to go. Can’t wait to do it again. More

by JR Hommer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Baez

Dec 28, 2022 -

Arlington Heights Ford responded

Thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, The Arlington Heights Ford Team

December 20, 2022

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Employee Rating

Arlington Hts. Ford has been #1 in our opinion for vehicles and for service. We have purchased a Focus, Edge, Fusion Hybrid, F-150, and an Explorer ST. Rich Jacobso Ford has been #1 in our opinion for vehicles and for service. We have purchased a Focus, Edge, Fusion Hybrid, F-150, and an Explorer ST. Rich Jacobson has always been our "go to guy" for sales. Service has always been great, but AH Ford has definitely "stepped it up" with efficiency and even better responsiveness. Service Rep Justin Barrett was absolutely wonderful in keeping me advised of the service progress and helping me negotiate the recent recall related to a minor exhaust problem. We know that we can purchase a vehicle anywhere, but it's the service that has kept us coming back to AH Ford. More

by DocEsch

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jerry Hood, Mike Waddle , Anthony Wojciechowski, Justin Barrett

Dec 22, 2022 -

Arlington Heights Ford responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Arlington Heights Ford. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Arlington Heights Ford Team

December 10, 2022

Dealership Rating

Employee Rating

Israel and Rich were great. I love my new Explorer ST. Arlington Heights Ford is the best! I love my new Explorer ST. Arlington Heights Ford is the best! More

by Frank

Recommend Dealer

Yes

Other Employees Tagged: John Guido, Jr., Jose Gutierrez , Joe Baez, Israel Gonzalez, Ben McCarty, John Rodriguez, Frank White

Dec 14, 2022 -

Arlington Heights Ford responded

Frank, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Arlington Heights Ford Team

November 30, 2022

Dealership Rating

Employee Rating

Business with Arlington Heights Ford is very easy and friendly team! Richard Jacobsen is really good sales! friendly team! Richard Jacobsen is really good sales! More

by Mk13oleh

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Dec 05, 2022 -

Arlington Heights Ford responded

Reviews like yours are truly a breath of fresh air! Richard is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Ford Team

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