Rich Johnson has been in the auto industry for over 40 years and with Subaru for over 18. He has been married for 22 years to his beautiful wife Donna. As a Connecticut resident, he knows his Subaru will get him through our tough winters. Also, as an avid dog lover, his favorite Subaru is the Outback because it has lots of room in the back for his dogs! He loves being part of the Brewster Family and his door is always open to customers for any questions, concerns or to share dog pictures. Just don't get him started on his favorites: The Sopranos, The Yankees, his favorite bands Eagles & Steely Dan, Sinatra, old movies...or trains!
Read moreDealership Experience
11 yrs
Industry Experience
42 yrs, 10 mos
Languages Spoken
English
1,642 Reviews
Write a Review1642 Reviews of Rich Johnson
January 04, 2017
Shopping for a new car I researched the model I was interested in and called a few dealers in my area for assistance. As soon as I spoke with Anthony Pilla I knew I would w I researched the model I was interested in and called a few dealers in my area for assistance. As soon as I spoke with Anthony Pilla I knew I would want to work with him. He told me that he was getting the car I wanted the next day. I met with him, drove the car, he introduced me to Rich Johnson and I picked my car up that week. The process was so pleasant and effortless that I almost could not believe it. They could not have been more personable, knowledgable and efficient. I love my car and cannot recommend this dealership more highly. Happy New Year! More
Other Employees Tagged: Anthony Pilla
December 31, 2016
Great Experience! All employees I dealt with in buying my new Subaru Forester went above and beyond with their customer service. I am so happy I made the decision to pu All employees I dealt with in buying my new Subaru Forester went above and beyond with their customer service. I am so happy I made the decision to purchase with them. I did not feel pressured to buy like I did at other dealerships, which made purchasing with them a pleasure. A huge THANK YOU to Anthony Pilla, who was the kindest, most understanding and professional salesperson I have ever dealt with. More
Other Employees Tagged: Nelson DeMelo , Laura Baboian, Anthony Pilla
December 26, 2016
Great people! This dealership continues to go uncover and beyond. From the salesperson, to the finance person and all those in between. They are knowledgeable and t This dealership continues to go uncover and beyond. From the salesperson, to the finance person and all those in between. They are knowledgeable and though in all they do. After our salesperson gave us a very thoughrough explanation of "how the car works on the inside" we were assured that we can go back and they would do it all again if we didn't understand something! More
Other Employees Tagged: Nelson DeMelo , Laura Baboian, Robyn Rey
December 21, 2016
Excellent!!! My husband and I purchased a 2017 Subaru Outback from Brewster Subaru, and traded in our Nissan, and we could not be happier with our experience! Nels My husband and I purchased a 2017 Subaru Outback from Brewster Subaru, and traded in our Nissan, and we could not be happier with our experience! Nelson, Anthony and Rich were all extremely helpful and professional throughout the entire process. Nelson and Anthony worked carefully with us to find the right vehicle in terms of design, price and features. They felt like friends to us from the very beginning...even helping entertain our 18 month old which is no easy task! The entire dealership is unlike any other - forget sales pitches and hungry competitive attitudes here - everyone is like family and helps each other. Great vibe and superb customer service. We could not be happier with our transaction! I have already recommended them to friends and family. Thank you Brewster Subaru!! More
Other Employees Tagged: Nelson DeMelo , Anthony Pilla
December 21, 2016
Excellent experience It was a pleasure dealing with Brewster Subaru. Our salesperson,Robyn Ray, was friendly, knowledgeable.and very professional. She went out of her way It was a pleasure dealing with Brewster Subaru. Our salesperson,Robyn Ray, was friendly, knowledgeable.and very professional. She went out of her way to get the car I requested and secured it in record time. At the conclusion of the sale we were introduced to Rich Johnson who presented the extended warranty available. He also was most friendly and very professional.I am looking forward to continuing the relationship with the service department. More
Other Employees Tagged: Robyn Rey
December 20, 2016
Ideal dealership Buying a Legacy from this dealership was a great experience. None of the nonsense of the 'extended' haggle I've experienced at other dealerships. We Buying a Legacy from this dealership was a great experience. None of the nonsense of the 'extended' haggle I've experienced at other dealerships. We were able to discuss car price, fees, expectations, and trade in value on my first visit - without it feeling like a game. We had one phone call afterwards to finalize price (and provide a down payment) and I was able to purchase the car on my second visit. I'm not an impulse shopper, so I never buy a car (or much else) on the first visit. I was impressed that they gave me their price listing out tax, fees and final price IN WRITING - without me having to ask. There are a number of dealerships that feel sincere the first time you meet them, but few have followed through in my experience...this is one of the few that I would recommend to family. They'll be my first stop when we're ready to replace my wife's car. More
Other Employees Tagged: Robyn Rey
December 17, 2016
Excellent experience This is the first time I've bought a car from a dealership and it was a great first time experience. Anthony Pilla made the process quick and easy. In This is the first time I've bought a car from a dealership and it was a great first time experience. Anthony Pilla made the process quick and easy. In just a few days I walked out with the perfect car for me and my family. I would highly recommend Brewster Subaru for anyone looking for a new car. More
Other Employees Tagged: Anthony Pilla
December 13, 2016
I'm a Believer If you had any doubts about the car buying or leasing process, forget about it. I was impressed by the professionalism and friendliness over at Brewst If you had any doubts about the car buying or leasing process, forget about it. I was impressed by the professionalism and friendliness over at Brewster Subaru. Gotta tell you, they were efficient, responsive, and courteous. Genuine smiles when I walked in. And, oh yeah -- the price was superb. The model and color I wanted was in stock when no one else had it. Anthony and Rich for the win. More
Other Employees Tagged: Anthony Pilla
December 12, 2016
Excellent Experience It was such a great experience working with Fred, Nelson and Rich. They made my Subaru buying experience like I remember it was 5 years ago, fast, eas It was such a great experience working with Fred, Nelson and Rich. They made my Subaru buying experience like I remember it was 5 years ago, fast, easy and fun. I would definitely recommend them to anyone who is looking to buy a Subaru. More
Other Employees Tagged: Nelson DeMelo , Fred Fogel
December 10, 2016
Actually Fun! Buying a car, no matter what the circumstance, can be very stressful. Bruce and Rich, not only made it less stressful, they made it fun! Buying a car, no matter what the circumstance, can be very stressful. Bruce and Rich, not only made it less stressful, they made it fun! More
Other Employees Tagged: Bruce Fischer
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