Rich Kim | Page 9

Very friendly and knowledgeable Rich was very easy and fun to work with. He was friendly, super knowledgeable about every question we had, and really made us feel like he cared that Rich was very easy and fun to work with. He was friendly, super knowledgeable about every question we had, and really made us feel like he cared that we got the best we could. Customer service was above and beyond! More

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Fantastic service from Rich and Barry! Rich Kim was the salesman we dealt with and he went above and beyond to help us find the perfect 3rd row vehicle for our family. We truly appreciate a Rich Kim was the salesman we dealt with and he went above and beyond to help us find the perfect 3rd row vehicle for our family. We truly appreciate all his help and willingness to come in on his day off! Barry in finance was a huge help as well. We appreciate their help and efficiency. More

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Looking for a reliable car Stopped in to see a few cars and possibly trade in my old car. Left with a new car, that I love. Highly recommend if your looking for a car Rich and B Stopped in to see a few cars and possibly trade in my old car. Left with a new car, that I love. Highly recommend if your looking for a car Rich and Barry were very knowledgeable and helpful. More

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He was super helpful and went out of his way Customer service went above and beyond help. Everyone was extremely helpful and answered all our questions. The purchase would not have been possible Customer service went above and beyond help. Everyone was extremely helpful and answered all our questions. The purchase would not have been possible without everyone's effort More

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Nice experience with Hyundai Burnsville I appreciate Mr. Richard Kim for his help in my purchase of Tucson 2019. I was impressed by his expertise, personality and professionalism. I am glad I appreciate Mr. Richard Kim for his help in my purchase of Tucson 2019. I was impressed by his expertise, personality and professionalism. I am glad and honored to work with him. More

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Hands down the BEST we have ever had buying a vehicle We were impressed with the information Rich was able to give us on our new vehicle. Rich has a very welcoming present. From the very beginning of our We were impressed with the information Rich was able to give us on our new vehicle. Rich has a very welcoming present. From the very beginning of our vehicle process he felt like Rich was trying to help us find the car that would be the best fit for us. We asked a lot of questions and ever time Rich gave us all the answers we were looking for. I have never left a dealership feeling like this experience, knowing we had all the technology information we needed, linking up the bluetooth to our phones and car, adding the apps for the vehicle ....we were extremely happy with everything.... Rich is one AMAZING salesman. We give him the golden 5 star rate!! More

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Rich is amazing and so is my Sonata My experience at burnsville Hyundai was amazing in every aspect. Richard was super helpful, knowledgable, honest, and kind. He and the other at this l My experience at burnsville Hyundai was amazing in every aspect. Richard was super helpful, knowledgable, honest, and kind. He and the other at this location made the whole process very comfortable and enjoyable. Thanks to everyone at Burnsville Hyundai!! More

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Awesome Experience! Thank you to everyone @ Burnsville Hyundai! Rich & Marco, particularly, made my care buying experience great. I love my new Santa Fe Sport - it’s exac Thank you to everyone @ Burnsville Hyundai! Rich & Marco, particularly, made my care buying experience great. I love my new Santa Fe Sport - it’s exactly what I wanted! More

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Wow great dealership When I came to Luther to look at the Hyundai Kona I didn’t think I would find one I would love ??. But here I am driving the Kona that was meant for When I came to Luther to look at the Hyundai Kona I didn’t think I would find one I would love ??. But here I am driving the Kona that was meant for me. Rich listened to my driveling habits and what I use my car for and helped guide me to the perfect Kona. In my favorite color with all the accessories that will make my commute more pleasant. They treated fair with my trade in and even Fiance was helpful in searching for the best deals. Totally in awe of this dealership! More

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Fantastic Experience!! To contrast any 1 star reports, I have received quite the opposite 5-star treatment on all exact points that others have called out negatively, and ha To contrast any 1 star reports, I have received quite the opposite 5-star treatment on all exact points that others have called out negatively, and have even observed great treatment of many other customers while I have been in this dealership - each and every time! (Most times stopping in is with questions I've had about the vehicle.) After driving down to the last bit of life left in my previous vehicle last November, my search for a Hyundai Santa Fe began, since this model has a great reputation. On a cold, rainy weekend, as I drove through the Burnsville lot, a great sales guy walked up to my car and asked if he could assist me. I said I was just looking at that point, but was serious about buying something. Rich Kim was so personable and I felt I could really trust him by the way he responded to my long list of questions, all while braving the cold elements outside on the lot that day. A couple weeks later I left a message late one night about a used Santa Fe listed at the Bloomington dealership, that I hoped to buy from the Burnsville dealership. Early the next morning, I was very pleasantly surprised with a return call! I checked it out in Bloomington and asked to have it transferred to the Burnsville dealership so I could deal locally. All of the Burnsville guys bent over backwards to bring the vehicle down there, and while in transit, began assisting me with financing options, searching for the best deal for me - it was obvious they were doing everything to work with my preferred terms, tight budget and high expectations. During what could have typically been a very stressful buying event, I had so much fun interacting with the entire staff there and they were all so polite and accommodating! Marco Bernini is the sales manager there - and I have received top-notch service from him and the entire crew - what a great group of individuals! They walked me through the whole process step by step in a very nice, non-patronizing way, taking time to answer every question I posed and did everything to make me feel comfortable, since this was my first vehicle purchase in 18 years! They made buying a vehicle such an easy process! I had a couple of very minor service questions since this purchase was a high mileage vehicle, yet still in excellent condition. The staff in their service department is fabulous, too! They have done everything and answered everything I have asked, taking the time to follow up with me while I've waited in the comfortable lounge area - and have even washed my Santa Fe free of charge each time! For buying a used vehicle from these guys, I sure get the greatest, most stellar treatment when I come in there - by everyone, every time - I'm treated like a queen! The whole crew is honest and I trust being able to go there for high-quality service! I could not be happier with my purchase or with the great service and treatment I have received! My very special thanks to everyone at Luther Burnsville Hyundai!! More

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