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Rich McAnally

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Rich McAnally

Rich McAnally | Page 20

Service Advisor

Tynan's Nissan Aurora

780 S Havana St
Aurora, CO 80012

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4.7

1,245 Reviews

Overview Reviews (1245)

4.7

1,245 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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1245 Reviews of Rich McAnally

August 23, 2024

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Friendly staff, very helpful and knowledgeable! I appreciate the time taken to answer my questions in detail, with care and respect. I appreciate the time taken to answer my questions in detail, with care and respect. More

by J Agosto

Verified Customer

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Service Time

Service Communication

Recommend Dealer

Yes

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Aug 26, 2024 -

Tynan's Nissan Aurora responded

Thank you for your kind words! We’re pleased that our staff was friendly, helpful, and knowledgeable. If you have any more questions or need further assistance, we’re here to help! Jacqueline Goldsboro - Customer Care Coordinator

August 21, 2024

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Multiple visits for the same issue. Never resolved. I will not be back ever again. Never resolved. I will not be back ever again. More

by BCCOOLSPAA

Verified Customer

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Service Time

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Recommend Dealer

Other Employees Tagged: Jason Simons, Adnan Hassan, Luke Clearwater, Mohamad Al Dabbas , Cameron Lingk, Daniel Pipp

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Aug 22, 2024 -

Tynan's Nissan Aurora responded

We're sorry to hear about your experience. This is not the level of service we strive to provide. If you're open to it, we'd like to discuss the issue further and see if there's anything we can do to make things right. Thank you for your feedback. Jacqueline Goldsboro - Customer Care Coordinator

August 20, 2024

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I like the service and communication with customers. i love Nissan cars and how it’s working i love Nissan cars and how it’s working More

by munyanezaildephonse8

Verified Customer

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Workmanship

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Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Simons, Adnan Hassan, Luke Clearwater, Mohamad Al Dabbas , Cameron Lingk, Daniel Pipp

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Aug 21, 2024 -

Tynan's Nissan Aurora responded

Thank you for your kind words! We're thrilled to hear that you enjoy our service and that you love your Nissan. We appreciate your support and look forward to continuing to serve you! Jacqueline Goldsboro - Customer Care Coordinator

August 17, 2024

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Mr McNally was very knowledgeable,professional and in tune with me as I explained the mechanical issue with my vehicle. Great customer service. tune with me as I explained the mechanical issue with my vehicle. Great customer service. More

by EVANDERBRIM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 19, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback! We're thrilled to hear that Mr. McNally provided you with knowledgeable, professional service and truly listened to your concerns. It's great to know that you had a positive experience with our customer service. We appreciate your kind words and look forward to assisting you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

August 14, 2024

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Rich was very helpful and the car seems to be fixed. Happy with service so far. Thanks Happy with service so far. Thanks More

by BRETTSNYBIRCHST

Verified Customer

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Service Time

Service Communication

Recommend Dealer

Yes

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Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback! We're glad to hear that Rich was able to assist you and that you're satisfied with the service so far. If you have any further questions or need anything else, don't hesitate to reach out. We appreciate your business! Jacqueline Goldsboro -Customer Care Coordinator

August 13, 2024

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Accurate and timely. Great atmosphere. Service technicians friendly and curtious. Didn't wash the vehicle after the service was complete though. Definitely will return. Great atmosphere. Service technicians friendly and curtious. Didn't wash the vehicle after the service was complete though. Definitely will return. More

by T.POWELL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Simons, Adnan Hassan, Luke Clearwater, Mohamad Al Dabbas , Cameron Lingk, Daniel Pipp

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Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback! We're glad to hear that you had a positive experience with our accurate and timely service, and that you enjoyed the atmosphere. We apologize for missing the vehicle wash, and we'll make sure to address that in the future. We appreciate your understanding and look forward to welcoming you back! Jacqueline Goldsboro - Customer Care Coordinator

August 13, 2024

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Great service with fair pricing. Car was finished in a very timely manner. Thanks you Car was finished in a very timely manner. Thanks you More

by P.MCPHEEEE-G

Verified Customer

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Recommend Dealer

Yes

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Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your review! We're pleased to hear that you received great service, fair pricing, and timely completion of your car service. Your satisfaction is our priority. If you need anything else or have any questions, feel free to reach out. Thanks again! Jacqueline Goldsboro -Customer Care Coordinator

August 12, 2024

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Took my Rogue in for routine service and battery test. I had a dead battery earlier in the week. The test came back as 450 C amps, battery in good condition. Paid my bill and got in my car and dead batter I had a dead battery earlier in the week. The test came back as 450 C amps, battery in good condition. Paid my bill and got in my car and dead battery? They take it back in, now say it needs a new battery. Has zero charge, now how is it that in 10 minutes from the first test at 450 C amps to Zero? I question Ed if something was draining the battery, no one could answer that? New battery and 2 hours later I drive home with a new battery and still waiting to see if that was the issue. More

by GRANT.REEFER

Verified Customer

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Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback. We apologize for the inconvenience you experienced with your Rogue. It’s concerning to hear about the discrepancy in battery test results and the delay in resolving the issue. We understand how frustrating this must have been. If the new battery doesn’t resolve the problem or if you have further concerns, please reach out to us directly. Jacqueline Goldsboro -Customer Care Coordinator

August 09, 2024

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I have been taking Nissans to this service department for over a decade. They were the reason I went to the show room and bought my last car. over a decade. They were the reason I went to the show room and bought my last car. More

by schettleraa123

Verified Customer

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Mohamad Al Dabbas

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Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your loyalty and continued trust in our service department over the years. We’re honored to hear that your positive experiences with us led you to purchase your last car from our showroom. If there's anything more we can do for you or if you have any questions, please let us know. We look forward to continuing to serve you! Jacqueline Goldsboro - Customer Care Coordinator

August 03, 2024

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I really love how nice they are and do not judge about how many nails I have gotten in my tires. It is not my fault the roads aren't clean. how many nails I have gotten in my tires. It is not my fault the roads aren't clean. More

by NATHALIE.OCHOAMERAZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Jason Simons, Adnan Hassan, Luke Clearwater, Mohamad Al Dabbas , Cameron Lingk, Daniel Pipp

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Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback! We're glad to hear that you felt well-treated and not judged during your service visit. We understand that road conditions can be challenging, and we're here to help with any tire issues you encounter. If you need any further assistance, just let us know! Jacqueline Goldsboro - Customer Care Coordinator