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Rich McAnally

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Rich McAnally

Rich McAnally | Page 20

Service Advisor

Tynan's Nissan Aurora

780 S Havana St
Aurora, CO 80012

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4.7

1,237 Reviews

Overview Reviews (1237)

4.7

1,237 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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1237 Reviews of Rich McAnally

August 09, 2024

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Employee Rating

I have been taking Nissans to this service department for over a decade. They were the reason I went to the show room and bought my last car. over a decade. They were the reason I went to the show room and bought my last car. More

by schettleraa123

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mohamad Al Dabbas

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Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your loyalty and continued trust in our service department over the years. We’re honored to hear that your positive experiences with us led you to purchase your last car from our showroom. If there's anything more we can do for you or if you have any questions, please let us know. We look forward to continuing to serve you! Jacqueline Goldsboro - Customer Care Coordinator

August 03, 2024

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I really love how nice they are and do not judge about how many nails I have gotten in my tires. It is not my fault the roads aren't clean. how many nails I have gotten in my tires. It is not my fault the roads aren't clean. More

by NATHALIE.OCHOAMERAZ

Verified Customer

Service Price Transparency

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Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Simons, Adnan Hassan, Luke Clearwater, Mohamad Al Dabbas , Cameron Lingk, Daniel Pipp

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Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback! We're glad to hear that you felt well-treated and not judged during your service visit. We understand that road conditions can be challenging, and we're here to help with any tire issues you encounter. If you need any further assistance, just let us know! Jacqueline Goldsboro - Customer Care Coordinator

August 03, 2024

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I had a rare case due to a squirrel attack. Rich McNally was amazing throughout the entire awful process of dealing with the insurance company! He was patience, considerate and most of all know Rich McNally was amazing throughout the entire awful process of dealing with the insurance company! He was patience, considerate and most of all knowledgeable! If you want a trustworthy, honest place for car maintenance, go see Rich at Tynan's Nissan! More

by LETICIALUCERO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for sharing your experience! We’re sorry to hear about the unusual situation with the squirrel, but we’re glad to know that Rich McNally provided you with exceptional support throughout the process. His patience, consideration, and knowledge are qualities we truly value. We appreciate your kind words and recommendation. If you need anything further, don’t hesitate to reach out. Thank you for choosing us! Jacqueline Goldsboro - Customer Care Coordinator

August 02, 2024

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It was easy to bring car in. Rich McAnaly was great to work with. He kept me updated on cost estimates and worked with my extended warranty providers to address my best interest. Rich McAnaly was great to work with. He kept me updated on cost estimates and worked with my extended warranty providers to address my best interest. The intake area was clean. The payment area was simple and efficient. Troubles were addressed and fixed in a timely manner even with parts needing ordered. More

by GWEATHERLY97

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your detailed feedback! We’re glad to hear that bringing your car in was easy and that Rich McNally provided excellent service by keeping you informed and working with your warranty providers. It’s also great to know that our intake and payment areas met your expectations and that your issues were resolved in a timely manner. If you need anything else, please feel free to reach out. Thank you for choosing us! Jacqueline Goldsboro - Customer Care Coordinator

August 02, 2024

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Everyone was lovely. Customer service on point. To fill out a review they require a certain amount of words. I hope you're employees pay is as high rated and rewarding Customer service on point. To fill out a review they require a certain amount of words. I hope you're employees pay is as high rated and rewarding as they deserve. I bet it isn't. 36 dollars an hour is etsy minimum rate should be in this economy. Unionize More

by ELYSE.UNDERWOOD4

Verified Customer

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Jason Simons, Adnan Hassan, Luke Clearwater, Mohamad Al Dabbas , Cameron Lingk, Daniel Pipp

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Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your kind words about our customer service! We appreciate your feedback and will ensure it is shared with our team. We value our employees and strive to compensate them fairly for their hard work. If you have any other comments or need further assistance, please let us know. Jacqueline Goldsboro - Customer Care Coordinator

August 01, 2024

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Great job. Good price. Quick service. Rich was great service advisor took good care of me. Good price. Quick service. Rich was great service advisor took good care of me. More

by JFARRIS52

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback! We’re glad to hear that you were satisfied with the price, speed of service, and Rich’s assistance. If you need anything else, please let us know. We appreciate your support! Jacqueline Goldsboro - Customer Care Coordinator

July 31, 2024

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Rich was outstanding helping and they figured out the problem and fixed it quickly. The team was great. problem and fixed it quickly. The team was great. More

by PAMELACOSBY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback! We’re thrilled to hear that Rich provided outstanding help and that our team quickly resolved the issue. If you need anything else or have further questions, please let us know. We appreciate your support! Jacqueline Goldsboro - Customer Care Coordinator

July 12, 2024

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The dealership has been servicing vehicle for 14 years,and offers timely professional service. We are satisfied years,and offers timely professional service. We are satisfied More

by EVANDERBRIM

Verified Customer

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

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Jul 12, 2024 -

Tynan's Nissan Aurora responded

EVANDERBRIM, Thank you for being such a loyal customer for the past 14 years! We are so happy to have you a part of our Tynan's family, and hope to serve you and your vehicles for years to come! Thanks again!

June 30, 2024

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Good customer service and humbling so that why I come to nissan company keep it up nissan company keep it up More

by Nissan Altima

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Simons, Adnan Hassan, Luke Clearwater, Mohamad Al Dabbas , Cameron Lingk, Daniel Pipp

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Jul 01, 2024 -

Tynan's Nissan Aurora responded

Nissan Altima, Thank you for trusting our team at Tynan's Nissan Aurora!

June 23, 2024

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Very unprofessional and employees are rude to handicap veterans. We've spent money on fixing our vehicle and it's still broken. veterans. We've spent money on fixing our vehicle and it's still broken. More

by DEXTERP1

Verified Customer

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Recommend Dealer

Other Employees Tagged: Jason Simons, Adnan Hassan, Luke Clearwater, Mindy Carlyle, Matthew Shopes, Mohamad Al Dabbas , Cara Galvez, Cameron Lingk, Daniel Pipp

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Jun 24, 2024 -

Tynan's Nissan Aurora responded

DEXTERP1, Thank you for reaching out. I'm sorry to hear that your experience was anything less than exceptional and will make sure this feedback gets addressed with our team so that we can take steps to improve our service moving forward. If you'd like to share anything further, please reach out to Cara Andersen at cara.andersen@tynans.com or give her a call at 303-341-3564. Thanks again.