Rich Poe | Page 7

I was very pleased with how easy they made the deal go for me. I will definitely recommend Rob Sight for their car purchase in the future. for me. I will definitely recommend Rob Sight for their car purchase in the future. More

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I originally bought my car in January 2012 from Rich Poe - best car buying experience I have ever had - no pressure - no games. Yesterday, Craig told me that they could change my oil and rotate my tires wi - best car buying experience I have ever had - no pressure - no games. Yesterday, Craig told me that they could change my oil and rotate my tires within an hour and they did - then he took the time after my truck was serviced to show me on his computer how I can track the service records of my vehicle. I didn't expect that level of customer service. More

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Another great buying experience at Rob Sight Ford. I bought my second vehicle here in 3 days! Win Glass was a pleasure to work with as my salesman and Rich Poe did a fine job filling in for Tony on a Sa bought my second vehicle here in 3 days! Win Glass was a pleasure to work with as my salesman and Rich Poe did a fine job filling in for Tony on a Saturday to get the paperwork done, even though this was a little out of his element. I would highly recommend Rob Sight Ford to my friends and colleagues when the are ready for a new or pre-owned vehicle. I also had a second set of keys programmed by Roger Waterfield and am coming back for a new door program code and an extra fob for the remote start, all provided free as part of my deal. An overall very rewarding buying experience. More

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I purchased a new Ford Explorer Limited. Exemplary service from everyone involved. I will definitely recommend this dealership to anyone purchasing a new care. Thank you very much. service from everyone involved. I will definitely recommend this dealership to anyone purchasing a new care. Thank you very much. More

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From the time we got out of our old car and into our new one, this was the most positive experience we've had at a car dealership. Win was very knowledgeable about the cars on the lot and was very patient one, this was the most positive experience we've had at a car dealership. Win was very knowledgeable about the cars on the lot and was very patient with us while we picked out several that we wanted to sit inside before taking a test drive. He never pressured us and respected our views when we said that a particular car was more than we'd planned on spending. Going into the Finance Department has always been a bad experience for us, as we've dealt with very pushy, money hungry finance guys and to have the GM, Rich Poe, as our finance guy for the day was an added bonus. He asked if we'd like to get an extended warranty and never got upset when we said that we weren't interested. Every person we came into contact with at this dealership was top-notch and even though it was a bit out of our way to drive there, was definitely worth the drive! We will definitely be back to Rob Sight! More

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Employees are personable, helpful and provide quality service. Continue to be impressed by this dealership. They made buying a car easy and affordable and I feel comfortable asking questions. service. Continue to be impressed by this dealership. They made buying a car easy and affordable and I feel comfortable asking questions. More

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Excellent transaction from the first handshake to the last signature. Charles Wildberger is the kind of guy who just tells it like it is. Rich Poe knew his business and is truly professional. There is no last signature. Charles Wildberger is the kind of guy who just tells it like it is. Rich Poe knew his business and is truly professional. There is nothing phony or deceptive about these guys. They were a pleasure to deal with. We went in looking at a Fusion and came out with a used Kia Rondo because my wife wanted a smaller car. She's happy, when she's happy, everybody is happy. I'd definitely buy from them again. Found this dealer on Kelly Blue Book website. More

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Purchasing a vehicle has historically been one of my least favorite tasks. I must say the team at Rob Sight Ford made it less difficult and less stressful. Keith Koenigsdorf and Rich Poe were availabl least favorite tasks. I must say the team at Rob Sight Ford made it less difficult and less stressful. Keith Koenigsdorf and Rich Poe were available when we needed them and patient when we needed time to think and consider options. Also, Richard Schwegert, the Finance Manger gave outstanding service by promptly completing our paperwork and explaining options. I highly recommend Rob Sight Ford if you are considering a new Ford purchase, you won't find a better team anywhere. More

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mark from the body shop miss some things in esimate.then taking longer to fix then told when to pick my suv up after looking at work it wasnt up to par started to voice my opinion to him he became very rude taking longer to fix then told when to pick my suv up after looking at work it wasnt up to par started to voice my opinion to him he became very rude to me and my 9 year old who was with me then told me to pick it up on monday and walked away from me at that point i went into the dealership and ask to speak with a manager talked to rich poe who then told me he would handle the issue and assured me that he would make it right so i waited for the repairs to be corrected after taking longer again to make repairs came up to pick it up again and there was more issues that wasnt properly repaired so took the suv home becoming more frustrated call rich set up a meeting with mark and rich togather came back up again the next day and showed them the issues rich and mark agreed that they needed adressed and then me he told me he needed to order parts and he would call to bring it back again after the parts came in after a week he called and told me to bring back in on that coming monday so doing so it took 4 days to finish the repairs after picked it up it wasnt washed the and so it was kinda of hard to see what was done after the third round of repairs and five trips to the bodyshop it looks okay i was very disappointed about the whole ordeal it was a great inconvenice and had to change my schedules at work and home just to get this thing corrected.after having body work done there before which was much greater in aspect around 6 months ago by then larry the old body shop manager who me keep informed and timelines and progess and preformed seamless repairs and much greater customer service i dont think i would use the body shop again.thanks to rich i think this experience would have end up with me taking my car somewhere else to finish the repairs like tom little from safeco gave me the option to do. More

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I gave high scores because all of my needs were met. Everyone answered all of my questions and everyone made the process as fast as possible. Everyone answered all of my questions and everyone made the process as fast as possible. More

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