Richard Alessi | Page 6

Consistently Excellent Bought my car here 5 years ago & have gone back for service all the time, every time, and have never been disappointed. Every service advisor has been Bought my car here 5 years ago & have gone back for service all the time, every time, and have never been disappointed. Every service advisor has been pleasant, professional, and honestly informative - true advisors in every sense of the word. More

by DJ46 Verified Customer Verified Customer

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Amazing, exceptional, beyond any expectation! Reidar,Joanne, Rich, and Kathy! Thank you all SOOO MUCH!!! You all went above and beyond what I could have expected! Alls I can say is WOW!! This serv Reidar,Joanne, Rich, and Kathy! Thank you all SOOO MUCH!!! You all went above and beyond what I could have expected! Alls I can say is WOW!! This service center is just out of this world! I can’t imagine going anywhere else EVER!!! Thank you Woburn Toyota! More

by alicyn1234 Verified Customer Verified Customer

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Oil change & A few other ? on noises I was hearing showed & told me what was wrong with my vehicle & time it would take 2 be fixed was done it that time frame with no hidden cost, showed & told me what was wrong with my vehicle & time it would take 2 be fixed was done it that time frame with no hidden cost, More

by MAGGIESMOM1208 Verified Customer Verified Customer

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Molding and hard Shift Rich Alessi did a great job getting my car fixed and back to me in a timely manner. They even washed and vacuumed it for me. Thanks Woburn Toyota Rich Alessi did a great job getting my car fixed and back to me in a timely manner. They even washed and vacuumed it for me. Thanks Woburn Toyota More

by Laustar Verified Customer Verified Customer

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There was only ONE good thing about this place. I had to go back here multiple times with a 5 month old just to figure out what was going on. I needed a car asap and I had to deal with 4 different p I had to go back here multiple times with a 5 month old just to figure out what was going on. I needed a car asap and I had to deal with 4 different people. One of them was so rude that I was ready to report him. Basically telling me that I needed to shut my mouth and let him finish talking and a bunch of other things. At the end of my meeting with him he told me that I wasn't welcomed back at the dealership. The ONLY reason I will go back to this dealership would be because of his one sales worker Bob Bradley. If you EVER need to go there you need to speak and work with him. You will not regret it. He was the only one that helped me and fought when he needed to. Long story short he got the job done and I'm so happy that he took the time to end my nightmare with this place. They're under construction so they have multiple lots everywhere right now. It can take them up to 4 hours to find the car you're looking for. If they can't find it they just lie and tell you it sold. If you MUST go there please go see Bob. You won't regret it. More

by jessica.fraser23 Verified Customer Verified Customer

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Great Service! They were a pleasure to deal with on every level. Highly recommend!!!! I can’t say enough about how great my experience was With all of the staff! They were a pleasure to deal with on every level. Highly recommend!!!! I can’t say enough about how great my experience was With all of the staff! More

by ERIC.HAHN Verified Customer Verified Customer

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Courteous, helpful and great service I had quite an expensive fix for my Camry and my service person Renata was excellent. She was extremely courteous and made some very good suggestions I had quite an expensive fix for my Camry and my service person Renata was excellent. She was extremely courteous and made some very good suggestions for fixing the car with what was required to be fixed right away, as opposed to what could wait a little bit to get fixed. That was the reason I was able to somehow manage the cost of the repairs and I thank her for that. Also, Anthony Petrella was very polite and helpful when I came in early Monday morning to get my Camry back after it was fixed. He was the only service person early that morning and was very efficient as there was a bit of a queue of customers in front of me. Thanks for the great service folks !!! I have been a regular customer here for many years now !!! I was asking Renata if there was any monthly payment plan for this expensive repair cost and she said no. It would be really nice if Toyota in the future provides customers with monthly payment plan for a repair of say, a minimum of $1000 or $1500. More

by RGIMI Verified Customer Verified Customer

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Always customer first!!!!! The car service department has done a great job on my car. Also they do remind the customer of any car troubles that might develop in the near future. The car service department has done a great job on my car. Also they do remind the customer of any car troubles that might develop in the near future. And lastly, the service crew are always helpful and making sure that customers are attended too. More

by RONYRONY7 Verified Customer Verified Customer

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Excellent, I would recomend Woburn Toyota. My purchase was not a long drawn out affair, and my service with Woburn Toyota for nearly 20 years was done complete to my satisfaction. I also enjoye My purchase was not a long drawn out affair, and my service with Woburn Toyota for nearly 20 years was done complete to my satisfaction. I also enjoyed the coffee and pastries while waiting for my vehicle. More

by micro81 Verified Customer Verified Customer

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Great service that was very quick. Waiting area was clean and well stocked with snacks and beverages with more than enough charging stations for devices. service that was very quick. Waiting area was clean and well stocked with snacks and beverages with more than enough charging stations for devices. More

by SMD796 Verified Customer Verified Customer

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