Richard Alvarez | Page 2

Hello I want to say a big thank you to Jonathan Guerrero at the white plains used car dealership. He went above and Beyond for me to get the car on December 30th 2022. He wasn’t pushy over the days leading at the white plains used car dealership. He went above and Beyond for me to get the car on December 30th 2022. He wasn’t pushy over the days leading up to me purchasing the car , he just checked on me to make sure I get the right price car and a good mileage . Big thanks again you made my sons birthday even more special by me getting this car ! More

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Richard Alvarez was a tremendous help in exchanging my 2020 Honda for the 2022 Honda Civic. He and Ersilia Mercado was with me every step of the way in completing this transaction and I highly recommend t 2020 Honda for the 2022 Honda Civic. He and Ersilia Mercado was with me every step of the way in completing this transaction and I highly recommend them to potential customers More

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Thank you to Erick for helping me with getting my new 2022 Honda CRV. He was able to get me a great deal for my 2018 car. 2022 Honda CRV. He was able to get me a great deal for my 2018 car. More

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My experience with Honda was wonderful. Rich and Oscar were very helpful in the process of sale from beginning to end. They listened to my concerns and provided very thorough information on Rich and Oscar were very helpful in the process of sale from beginning to end. They listened to my concerns and provided very thorough information on the cars of interest. More

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Bob was very helpful, and everyone at white plains honda as well. 100% recommended to everyone. as well. 100% recommended to everyone. More

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I just leased my first vehicle with White Plains Honda thanks to Richard Alvarez, Chris Paranzino & Mike Torres! It was a pleasure working with them throughout this process. If you are looking for a car, thanks to Richard Alvarez, Chris Paranzino & Mike Torres! It was a pleasure working with them throughout this process. If you are looking for a car, I highly recommend reaching out to them. My sales consultant Richard Alvarez, was very attentive and went above and beyond to make sure everything worked out smoothly for me. I am content with their great customer service. Thank you all! More

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Richard Alvarez was extremely helpful and provided excellent service. He helped me get a fantastic deal and I would absolutely work with him again in the future. excellent service. He helped me get a fantastic deal and I would absolutely work with him again in the future. More

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Completely deceitful, unprofessional, sleazy sales people at this dealership. They operate by promising deals on cars that don't exist, to try and take you off the market. Then they bait and switch saying "s at this dealership. They operate by promising deals on cars that don't exist, to try and take you off the market. Then they bait and switch saying "sorry that car literally just sold but I have a different deal on another car." That car will be a lower package but will cost more. If you read other reviews, other people have experienced the exact same or very similar situation. Seems to be their normal operating procedure. When shopping with my wife, toddler, and newborn they first pulled this switch move on me after we'd agreed on terms and I was driving up to buy the car. Then we made an appointment to take a test drive on that 2nd vehicle that cost more and when we arrived the car didn't exist. Pure waste of time and we drove to the dealership for nothing each time. Then they promised us a price on a car and we told them fine, but we're only coming back if the car's ready, and we can get it at the exact terms discussed. We never heard back from them. These tactics weren't unique, some employees seemed embarrassed to have to go along with the obvious tactics. Managers are pushy and don't care. I heard one of them fast-talking an elderly woman as we were waiting for the test drive of the invisible car. This is clearly the sales process here and I'd encourage anyone to go literally anywhere else if you're looking for a Honda. Can't say anything positive other than that some employees felt embarrassed to have to participate in the ruse they were instructed to go along with. Honda corporate should review this location and implement changes as they reflect extremely poorly on the brand. More

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We bought a Honda Accord for my daughter today at this dealership. Our salesman, Richard Alvarez and sales manager, Chris Paranzino were both instrumental in the decision. They are professional, friendl dealership. Our salesman, Richard Alvarez and sales manager, Chris Paranzino were both instrumental in the decision. They are professional, friendly and courteous. Thanks guys. More

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I got the pleasure to work with Christopher Paranzino and Richard Alvarez and let me tell you, I cannot remember a more pleasurable car dealership experience. These guys went above and beyond for me from the Richard Alvarez and let me tell you, I cannot remember a more pleasurable car dealership experience. These guys went above and beyond for me from the second I walked in the door to sourcing the car that I walked in wanting, down to the exact color and trim. And not to mention the price! They truly worked with me and my current financial situation to get me something I did not hesitate to say yes to. An overall fantastic experience, I highly recommend White Plains Honda, especially if you get lucky enough to come when Chris Paranzino and Rich Alvarez are both here! Thank you guys! More

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