Richard Castillo | Page 6

Love my Toyota, but enjoyed the Honda dealership more. Rep walked away when I was trying to explain situation. When I brought it to his attention, he asked if I was having a bad day. Previous interactions Rep walked away when I was trying to explain situation. When I brought it to his attention, he asked if I was having a bad day. Previous interactions were also very so so. Will try another rep in the future. More

by SUEKAISER Verified Customer Verified Customer

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They were great great great great, great great great great great great great great great great great great great great great great great More

by LVFRYGUY Verified Customer Verified Customer

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This dealer can be counted on for a thorough inspection and professional work. They also ensure customer satisfaction and professional work. They also ensure customer satisfaction More

by DWPRICE12 Verified Customer Verified Customer

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My wife and I have been Findlay Toyota customers since 2007 and my family has been Findlay customers since their original dealership in the early 1960's. Being a repeat customer says it all. I have no t 2007 and my family has been Findlay customers since their original dealership in the early 1960's. Being a repeat customer says it all. I have no tolerance for shoddy or dishonest service and have ceased doing business with dealerships for other car brands we've owned after just one bad experience. More

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Excellent customer service. Richard is an asset to Toyota and does an amazing job taking care of me and my family Richard is an asset to Toyota and does an amazing job taking care of me and my family More

by RSS55 Verified Customer Verified Customer

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The workers are very professional and efficient. Everyone is so nice and welcoming. The coffee is great too.. Everyone is so nice and welcoming. The coffee is great too.. More

by KARENS7622 Verified Customer Verified Customer

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I like the ease of checking in. There was some confusion of what service I wanted. I felt Richard was more into selling me service than understanding what I want. However, he was ni There was some confusion of what service I wanted. I felt Richard was more into selling me service than understanding what I want. However, he was nice, patient, and eventually we got what needed to be done. I like the web based system where I could accept or decline what services needed to be done. Services do seem a little pricey. The waiting area was nice and comfortable. If I had to choose between auto service places, my priority would be price, reliability, trust over the convenience of the web based system and waiting area. Overall it was a good experience and I would recommend if price isn’t the main factor. More

by DREJ1785 Verified Customer Verified Customer

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Findlay Toyota is a awesome dealership. We've bought 4 cars from Findlay over the years and every experience was incredible. The service department is great too We've bought 4 cars from Findlay over the years and every experience was incredible. The service department is great too More

by KKAMM1896 Verified Customer Verified Customer

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They seem to really have their stuff together. I really like how they offer Lyft rides. Sometimes I choose just to wait because of the waiting area is comfortable and has amenities. The biggest th I really like how they offer Lyft rides. Sometimes I choose just to wait because of the waiting area is comfortable and has amenities. The biggest thing that I love is that they let me have my dog. All the employees were stopping by to pet her Which really made my day and Riley the corgi. More

by PATRICKRYAN1979 Verified Customer Verified Customer

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Stellar service as always. Or I wouldn't be returning again & again! Have a Happy New Year Or I wouldn't be returning again & again! Have a Happy New Year More

by KIKUYEN Verified Customer Verified Customer

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