Richard Castro
Richard Castro at Vallejo Hyundai

Richard Castro

Service Advisor

Vallejo Hyundai

3287 Sonoma Blvd
Vallejo, CA 94589

Contact Me
5.0
26 Reviews

Dealership Experience

1 yr

Industry Experience

10 yrs, 9 mos

Languages Spoken

English English

5.0

26 Reviews

Write a Review

26 Reviews of Richard Castro

February 09, 2026

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Gabe Estrada went above and beyond. Gabe gave me deals that no other competitors can beat. On top of that, all his team were professional and treated everyone like actual true custome More

by hyperdrivelt1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gabe Estrada

Feb 09, 2026

Vallejo Hyundai responded

Thank you for taking the time to share your experience! We’re thrilled to hear that Gabe went above and beyond to earn your trust and deliver a deal that truly stood out. Providing transparent, competitive pricing and treating every guest with respect is exactly the standard we aim for. We’re also glad Richard and our service team were able to quickly identify and resolve the issue with your new 2026 Tucson. Catching that factory concern, taking care of it promptly, and detailing your vehicle was the least we could do—we appreciate your patience and are happy we could make things right. Thank you again for your recommendation and for choosing Vallejo Hyundai. We truly value your business and look forward to being here for you for many years to come. — Aiman Saleh General Manager Vallejo Hyundai

February 09, 2026

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good quick service. video of underside of car and vacuuming interior were nice touches. smooth experience. More

by RobertH
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Recommend Dealer
Yes
Feb 09, 2026

Vallejo Hyundai responded

Thank you, Robert, for taking the time to share your feedback. We’re glad to hear you had a smooth and efficient service visit, and that the inspection video and interior vacuuming added value to your experience. Those details are part of our commitment to transparency and care. We truly appreciate your business and look forward to taking care of you again in the future. — Aiman Saleh General Manager Vallejo Hyundai

February 04, 2026

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It was a very smooth and professional experience. The communication was excellent. All questions were answered to satisfaction. More

by KRUMBIA
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Recommend Dealer
Yes
Feb 06, 2026

Vallejo Hyundai responded

Thank you for your kind feedback! We’re glad to hear your experience was smooth and professional, and that our team communicated clearly and answered all of your questions. Providing transparent, attentive service is always our goal, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back to Vallejo Hyundai in the future. — Aiman Saleh General Manager Vallejo Hyundai

February 02, 2026

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I have had a great experience in taking my car to the service center. They took care of my car after the engine overheated and so I’m returning to them for all the maintenance. Thank you Richard and your More

by hrhnicho
Service Price Transparency
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Recommend Dealer
Yes
Feb 02, 2026

Vallejo Hyundai responded

Thank you for taking the time to share your experience. We’re very glad to hear our service team was able to take great care of your vehicle after the engine issue and earn your continued trust for future maintenance. Richard and the entire service crew truly appreciate your kind words. We look forward to being here for you anytime you need us at Vallejo Hyundai. Best regards, Aiman Saleh General Manager

January 30, 2026

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VERY GOOD Dont feel this should be forced. The questions answer it Otherwise just busy work- and not appreciated ok ok ok ok ok ok More

by LINDAMARIN
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Recommend Dealer
Yes
Feb 02, 2026

Vallejo Hyundai responded

We appreciate you taking the time to share your thoughts. Your comments regarding the survey process are understood, and we respect your perspective. Our goal is always to provide a positive, straightforward experience—both in person and afterward—and your input helps us continue to improve. Thank you again for choosing Vallejo Hyundai. We truly value your business. Warm regards, Aiman Saleh General Manager Vallejo Hyundai

January 29, 2026

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I had a great vehicle service experience at Vallejo Hyundai. The staff was professional, friendly, and kept me informed throughout the entire process. My vehicle was serviced quickly and thoroughly, an More

by dgonzalez35
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Recommend Dealer
Yes
Feb 02, 2026

Vallejo Hyundai responded

Thank you for sharing your great service experience with us! ⭐⭐⭐⭐⭐ We’re happy to hear that our team was professional, friendly, and kept you informed throughout the entire visit. Providing timely, thorough service and ensuring our guests leave confident in the quality of our work is always our goal. Thank you for choosing Vallejo Hyundai—we look forward to taking care of you again in the future. Warm regards, Aiman Saleh General Manager Vallejo Hyundai

January 28, 2026

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One of the best experiences I have had at Vallejo Hyundai since I bought my sonata! More

by robertmoore310
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Recommend Dealer
Yes
Jan 29, 2026

Vallejo Hyundai responded

Robert, thank you for your continued trust and loyalty to Vallejo Hyundai. We truly appreciate you being a long-time customer, and it means a great deal to hear that this was one of your best experiences since purchasing your Sonata. Our team works hard to deliver consistent, high-quality service, and feedback like yours lets us know we’re on the right track. We look forward to continuing to take care of you for many years to come. Best regards, Aiman Saleh General Manager Vallejo Hyundai

January 26, 2026

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Everyone that I had contact with, was very polite and helpful. This made the visit easy. More

by waynehorneplumbing
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Recommend Dealer
Yes
Jan 27, 2026

Vallejo Hyundai responded

Thank you for the kind words! We’re glad to hear our team was polite and helpful and that your visit was easy and stress-free. We truly appreciate you choosing Vallejo Hyundai and look forward to assisting you again in the future. Aiman Saleh General Manager Vallejo Hyundai

January 17, 2026

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Jordan was very easy to work with. The car came back after service immaculate and it was all handled quickly and comfortably. More

by eclecticjen
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Recommend Dealer
Yes
Jan 19, 2026

Vallejo Hyundai responded

Hello Eclecticjen, Thank you for your feedback and for taking the time to leave a review. I’m glad to hear that Jordan made your service experience easy and comfortable and that we provided an excellent level of service. If there is anything you may need in the future, please do not hesitate to give us a call. Thank you for choosing Vallejo Hyundai for your vehicle service needs. Sincerely, Nate Sanchez Service Director

January 14, 2026

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I've already submitted for this question. Please make sure there's not a problem. More

by drajaniku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2026

Vallejo Hyundai responded

Thank you for bringing this to our attention. We want to assure you there is no issue at all—your feedback has been received, and we truly appreciate you taking the time to share it. We’re glad to know your experience was a positive one and that it reflects a five-star visit. Thank you for choosing us and for your continued trust. We look forward to assisting you again in the future. Aiman Saleh General Manager

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