Richard Castro | Page 2

Vallejo Hyundai responded

We appreciate you taking the time to share your thoughts. Your comments regarding the survey process are understood, and we respect your perspective. Our goal is always to provide a positive, straightforward experience—both in person and afterward—and your input helps us continue to improve. Thank you again for choosing Vallejo Hyundai. We truly value your business. Warm regards, Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Thank you for sharing your great service experience with us! ⭐⭐⭐⭐⭐ We’re happy to hear that our team was professional, friendly, and kept you informed throughout the entire visit. Providing timely, thorough service and ensuring our guests leave confident in the quality of our work is always our goal. Thank you for choosing Vallejo Hyundai—we look forward to taking care of you again in the future. Warm regards, Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Robert, thank you for your continued trust and loyalty to Vallejo Hyundai. We truly appreciate you being a long-time customer, and it means a great deal to hear that this was one of your best experiences since purchasing your Sonata. Our team works hard to deliver consistent, high-quality service, and feedback like yours lets us know we’re on the right track. We look forward to continuing to take care of you for many years to come. Best regards, Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Thank you for the kind words! We’re glad to hear our team was polite and helpful and that your visit was easy and stress-free. We truly appreciate you choosing Vallejo Hyundai and look forward to assisting you again in the future. Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Hello Eclecticjen, Thank you for your feedback and for taking the time to leave a review. I’m glad to hear that Jordan made your service experience easy and comfortable and that we provided an excellent level of service. If there is anything you may need in the future, please do not hesitate to give us a call. Thank you for choosing Vallejo Hyundai for your vehicle service needs. Sincerely, Nate Sanchez Service Director

Vallejo Hyundai responded

Hello VTJD, Thank you for taking the time to share your review and feedback. It truly means a lot to us. I’m glad to hear that Richard was fast and efficient in getting your vehicle repaired. We strive to hit all the marks, and it sounds like Richard delivered an excellent guest experience. Thank you for allowing us to service your vehicle needs. If there is anything you need in the future, please do not hesitate to contact us. Thank you again. Sincerely, Nate Sanchez Service Director

Vallejo Hyundai responded

Thank you for choosing Vallejo Hyundai and for making the extra drive to work with our team. We truly appreciate your trust and are glad to hear that the level of service continues to make your experience worthwhile. Providing consistent, high-quality service is our priority, and we look forward to assisting you again in the future. Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Thank you for taking the time to share your experience. We’re glad to hear that your visit was handled efficiently and that our team kept you updated throughout the process with your 2021 Hyundai Elantra Hybrid. Clear communication and a smooth service experience are very important to us, and we appreciate your trust in Vallejo Hyundai. We look forward to assisting you again in the future. Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

James, thank you again for choosing Vallejo Hyundai and for taking the time to share your experience on another platform. We truly appreciate the consistency of your feedback. We are glad the distance was worthwhile and that our team was able to make the process clear, efficient, and respectful of your time. It is great to hear that Cruz and Fadi were able to align everything upfront, allowing your visit to be focused on a smooth delivery rather than lengthy negotiations. We also appreciate you recognizing Anthony for keeping the paperwork process straightforward and pressure-free. Creating a transparent, welcoming environment—from sales to finance to service—is a priority for us, and we are pleased that you and your family felt that throughout your visit. Thank you again for your trust and recommendation. We look forward to welcoming you back in the future. Best regards, Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Thank you, Alex, for taking the time to share your feedback. We’re truly glad to hear that our team made you feel well cared for and supported throughout your visit. Providing attentive, proactive service is something we take great pride in, and it’s rewarding to know that effort made a positive impression. We appreciate your trust and look forward to welcoming you back again. Aiman Saleh General Manager Vallejo Hyundai