Richard Castro | Page 3

Vallejo Hyundai responded

AD, Thank you for the 5-star review and your feedback. I’m pleased to hear that your service experience was excellent and that you were well taken care of. We appreciate you trusting us to service your vehicle. I’m glad to hear that Jordan provided great customer service and made your visit easy. Please let us know if there is anything else you need in the future. Thank you and have a great day! Sincerely, Nate Sanchez Service Director

Vallejo Hyundai responded

Thank you for sharing your feedback. We are glad to hear that your service visit was well communicated and that you felt informed throughout the process while your maintenance and recall work were being addressed. Richard makes it a priority to ensure guests clearly understand their options and know what to expect during their visit, and we appreciate you recognizing his efforts. Keeping our customers updated and comfortable with the process is something our service team takes seriously. Thank you for choosing Vallejo Hyundai. We look forward to assisting you again in the future. Sincerely, Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Thank you, Adele, for taking the time to share your experience with our service team. We are pleased to know that your visit left you feeling confident in the care your vehicle received. Transparency throughout the service process is a priority for us, and we are glad the inspection technology helped clearly demonstrate the work performed. Richard is committed to providing attentive, courteous support, and it is great to hear that his efforts contributed to a smooth and well-managed visit. We truly appreciate your trust in our team and look forward to assisting you again in the future. Sincerely, Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Thank you, Gary, for the 5-star review! We truly appreciate your feedback and are pleased to hear that Rich took great care of you and provided an excellent service. Thank you for trusting us and allowing us to service your vehicle. If there is anything you may need from us in the future, please don’t hesitate to reach out—we’re only a call away. Thank you again, and we hope you have a great day! Sincerely, Nate Sanchez Service Director

Vallejo Hyundai responded

Thank you, edconstantine05, for the feedback and the 5-star review. We truly appreciate your business and thank you for trusting our dealership with your vehicle service needs. I’m happy to hear that Richard took excellent care of you and provided transportation during your visit. We look forward to building a long-term relationship with you. If there is anything you may need, please do not hesitate to let us know. Thank you and have a great day! Sincerely, Nate Sanchez Service Director

Vallejo Hyundai responded

Hello Brbalisi, Thank you for the 5-star review and your feedback. We love hearing from our guests about their service experience. I’m happy to hear that you were well taken care of and that you had a great experience. Thank you for trusting us and allowing us to service your vehicle. We look forward to building a long-term relationship with you and many years of servicing your vehicle. If there is anything you need from us, please do not hesitate to let us know—we are here for you. Thank you and have a great day! Nate Sanchez Service Manager

Vallejo Hyundai responded

Good afternoon, Tesstotte, Thank you for the 5-star review and the feedback. I am glad that Rich was able to take care of you and get you where you needed to go in a timely manner. If there is anything you need, please do not hesitate to give us a call. Thank you again and have a great day! Nate Sanchez Service Manager

Vallejo Hyundai responded

Hello Claudia, Thank you for the 5-star review. We truly appreciate your feedback. I’m glad to hear that your service experience was excellent, and that Rich took great care of you, and that we were able to provide confidence in your vehicle needs. We do not take your business lightly and genuinely appreciate you choosing us. If there is anything you need, please do not hesitate to reach out. Thank you again and have a great day. Nate Sanchez Service Director

Vallejo Hyundai responded

Hello Renae Johnson, Thank you for the 5-star review. We truly appreciate your feedback and your business. We understand you have a choice in where to service your vehicle, and we are grateful that you chose Vallejo Hyundai. I’m happy to hear that Richard took excellent care of you and your vehicle needs. If there is anything you may need in the future, please do not hesitate to contact us. We look forward to building a long-term relationship with you and taking care of your vehicle. Thank you again and have a great day. Nate Sanchez Service Director

Vallejo Hyundai responded

Thank you, Janine, for your review and for choosing Vallejo Hyundai! We’re glad to hear our team provided great customer service and worked with you on pricing. We do apologize that you didn’t receive all the help you needed when it came to vehicle features and instructions. Please feel free to stop by anytime or reach out to us directly — we’ll be more than happy to walk you through everything inside your vehicle and make sure you’re completely comfortable with all its features. Thank you again for your feedback and for being a valued part of the Vallejo Hyundai family!