Richard Gonzalez | Page 3
Technician Team Leader
Ferrari Maserati Alfa Romeo of Fort Lauderdale
5750 North Federal Highway
Fort Lauderdale, FL 33308
58 Reviews
Write a Review58 Reviews of Richard Gonzalez
October 31, 2024
I took my car in for a recall, and they discovered an oil leak, which they promptly fixed. leak, which they promptly fixed. More
Other Employees Tagged: Tanisha Zapata
October 29, 2024
Service advisors lied more than one. It took two weeks for a relatively minor repair. Third time car brought in for same problem. It took two weeks for a relatively minor repair. Third time car brought in for same problem. More
Other Employees Tagged: Tanisha Zapata, Michael Troedel
October 27, 2024
The service was Amazing…I was offered round trip transportation to my house and back…the service recall was taken care off and a complementary wash was also given…thank you so much for everything transportation to my house and back…the service recall was taken care off and a complementary wash was also given…thank you so much for everything More
Other Employees Tagged: Silvio Luz, Joe Esquerra, Stephanie Asim , Fabrizo Di Cicco
October 22, 2024
Deandra was very helpful coordinating the pick up and drop off of my vehicle. I appreciated her going above and beyond. drop off of my vehicle. I appreciated her going above and beyond. More
Other Employees Tagged: Tanisha Zapata, Stephanie Asim , Diandra Persaud
October 19, 2024
Terrible service! I made an apptment for inspection of my car by recall, two months in advance (time is a priority for me) on the phone they told me it would take 3 ho I made an apptment for inspection of my car by recall, two months in advance (time is a priority for me) on the phone they told me it would take 3 hours. At 9:00 in the morning my husband gave the car to the service, at 1:00 no one had called me and said that my car was ready. At 3:00 my husband called and service advisor Richard said that he would find out and call back when the car was ready. At 4:30 I came to find out why my car was still not ready and no one was calling back. Richard said that they have a lot of cars and my car is just now being serviced and will be ready at 5:15. Instead of the promised 3 hours, my car has been in service for 8 hours and is still not ready. As a result, all my plans were disrupted, a whole day of waiting and wasted nerves. This is not the first time such service in this center, but the previous advisor quickly solved the problems that arose. More
October 15, 2024
Fixed everything i need fixed. Service was quality and everything was fixed that I had in concern. Service was quality and everything was fixed that I had in concern. More
Other Employees Tagged: Tanisha Zapata
October 13, 2024
Happy with the service provided and staff was nice, will service here from now on service here from now on More
Other Employees Tagged: Tanisha Zapata, Stephanie Asim

