Richard Gonzalez | Page 4
Technician Team Leader
Ferrari Maserati Alfa Romeo of Fort Lauderdale
5750 North Federal Highway
Fort Lauderdale, FL 33308
63 Reviews
Write a Review63 Reviews of Richard Gonzalez
October 22, 2024
Deandra was very helpful coordinating the pick up and drop off of my vehicle. I appreciated her going above and beyond. drop off of my vehicle. I appreciated her going above and beyond. More
Other Employees Tagged: Tanisha Zapata, Stephanie Asim , Diandra Persaud
October 19, 2024
Terrible service! I made an apptment for inspection of my car by recall, two months in advance (time is a priority for me) on the phone they told me it would take 3 ho I made an apptment for inspection of my car by recall, two months in advance (time is a priority for me) on the phone they told me it would take 3 hours. At 9:00 in the morning my husband gave the car to the service, at 1:00 no one had called me and said that my car was ready. At 3:00 my husband called and service advisor Richard said that he would find out and call back when the car was ready. At 4:30 I came to find out why my car was still not ready and no one was calling back. Richard said that they have a lot of cars and my car is just now being serviced and will be ready at 5:15. Instead of the promised 3 hours, my car has been in service for 8 hours and is still not ready. As a result, all my plans were disrupted, a whole day of waiting and wasted nerves. This is not the first time such service in this center, but the previous advisor quickly solved the problems that arose. More
October 15, 2024
Fixed everything i need fixed. Service was quality and everything was fixed that I had in concern. Service was quality and everything was fixed that I had in concern. More
Other Employees Tagged: Tanisha Zapata
October 13, 2024
Happy with the service provided and staff was nice, will service here from now on service here from now on More
Other Employees Tagged: Tanisha Zapata, Stephanie Asim
October 13, 2024
great service very professional great dealership best in south florida always a pleasure to visit there in south florida always a pleasure to visit there More
Other Employees Tagged: Joe Esquerra, Luis Cue, Sean Fitzgerald, Eddie Lopez, Tanisha Zapata, Bradd Troedel, Michael Troedel , Diandra Persaud, Cesar Valdez
October 13, 2024
Richard was very respectful and of my circumstance and time- I had a screw in my tire and he took me in within 30 minutes of my call and I have a new tire and they also did some recall work that I didn't time- I had a screw in my tire and he took me in within 30 minutes of my call and I have a new tire and they also did some recall work that I didn't have to come back for. My car was cleaned and ready to go! awesome More
October 11, 2024
Great service! The team and Alfa Romeo Fort Lauderdale are exceptional as usual! Thank you The team and Alfa Romeo Fort Lauderdale are exceptional as usual! Thank you More
Other Employees Tagged: Joe Esquerra, Luis Cue, Sean Fitzgerald, Tanisha Zapata, Bradd Troedel, Yoojin Choi, Michael Troedel, Stephanie Asim , Cesar Valdez, Silvio
October 10, 2024
As far as dealerships go I think Maserati is on top when it comes to service and customer service it comes to service and customer service More
Other Employees Tagged: Stephanie Asim

