Richard Griner | Page 29

Easy to work with. Second vehicle purchased from Murray Ford and very happy both times. Would definitely recommend this dealer to anyone looking to purchase without a lo Second vehicle purchased from Murray Ford and very happy both times. Would definitely recommend this dealer to anyone looking to purchase without a lot of hassle. More

by DARRYLFEAGLE Verified Customer Verified Customer

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More truck less money Behal is the man, fast service and great price. Few text exchanges, drove down, and was out the door in 15 minutes. Thanks guy for the sweet ride. Behal is the man, fast service and great price. Few text exchanges, drove down, and was out the door in 15 minutes. Thanks guy for the sweet ride. More

by TERRY.N.BRYANT.JR Verified Customer Verified Customer

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Brent Hitt is good salesman Brent Hitt went above and beyond with deal he came out of his on pocket for me a hat .. Dealer should have given a store credit for merchandise upon a Brent Hitt went above and beyond with deal he came out of his on pocket for me a hat .. Dealer should have given a store credit for merchandise upon a sale especially 50k and over.. The used truck dealer side needs some work vehicles in bad shape looked at one truck it was rusted through on bottom geex... More

by Maloneforlife15 Verified Customer Verified Customer

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Brad Howell is amazing I bought my brand new Ford Escape at Murray’s and was very pleased with my experience. Brad Howell was a very considerate and knowledgeable salesman. I bought my brand new Ford Escape at Murray’s and was very pleased with my experience. Brad Howell was a very considerate and knowledgeable salesman. I would recommend anyone to Murray’s! More

by lighthousemann Verified Customer Verified Customer

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The best experience ever! I hate all the haggling that you usually experience at dealerships. Murray Ford made the purchase quick and painless. I will highly recommend Murray F I hate all the haggling that you usually experience at dealerships. Murray Ford made the purchase quick and painless. I will highly recommend Murray Ford to my family and friends. More

by bema15201 Verified Customer Verified Customer

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Good experience! Shane found me exactly what I was looking for, rather than what they had on the lot. Went to look at a certain truck wound up buying a different one f Shane found me exactly what I was looking for, rather than what they had on the lot. Went to look at a certain truck wound up buying a different one for a better deal and got exactly what I wanted. More

by SS44 Verified Customer Verified Customer

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Great car, service, and salesman I bought a car from out of state, and even though I couldn’t go into the dealership things went very smoothly. Russell is a great salesman and very pe I bought a car from out of state, and even though I couldn’t go into the dealership things went very smoothly. Russell is a great salesman and very personable. More

by andyy Verified Customer Verified Customer

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I will never go back to this place I have purchased 4 vehicles in the past 6 years and have sent countless referrals to this location. After my experience this week I will never be bac I have purchased 4 vehicles in the past 6 years and have sent countless referrals to this location. After my experience this week I will never be back. My 2107 F150 Super-crew has only 29k miles on it. There has been error messages popping up on my dash since the purchase. I call the dealer and they tell me to turn off the vehicle and restart it. When I do everything resets, the problem is I have to do it daily. The problems I apparently was having was ABS issues. Finally after doing this for so long it wears out my rear brakes and rotors. I call the dealer service department, and ask if they have a rental because I can't drive my truck like this and have an urgent meeting but need it looked at. The guy says I will call you right back. Two hours go by I call him back and he says we have no loaners. At this time I'm irritated because he didn't do what he said he was going to do. I drive all the way to Starke to the dealership and tell the guy who I am and thanked him for calling me back as he promised (sarcastically). Within five minutes he has me in a loaner vehicle (which they didn't have). So after all that I now have a vehicle to drive to get to my meetings. While I am there they tell me that your model vehicle has several recalls (ABS issues) and do I want them to take care of them while they have the truck. HMM, let me think....of course fix them. After a few days they call me back and say your rear brakes and rotors are destroyed. I say ok make sure to fix them under the warranty because this ABS issue has been a problem from day one. He says the service manager said they wouldn't cover it. We go back and forth, I understand brakes and rotors are not normally covered by the (extended) warranty I have but it was a result of the recall issues...it was ABS. My truck when the brake is applied will constantly pump and jerk pulsating the brakes very hard. He said its all he can do. The service guy decides to tell me that certain years from 2015 to current this is a common problem. Well guess what this is my third truck same exact model and I've never even had to replace the brakes much less have the rotors go bad too. Nice try! Me thinking that after all these years and lots of money spent it appears that my old salesperson has been promoted to Sales Manger at the store (Richard Griner). I figured he would say a good word for me or at least talk to me about the situation that was happening so I decided to call him to discuss the problem. I left him a message through the receptionist and to this day he hasn't even returned my call. All in all I am extremely disappointed in what happened and I will not be back there, not even for an oil change. Funny how there advertisements claim they are all about you. I didn't even get a call back from the person I had a relationship with for many years. Over $400 for them to tell me this is a common problem. My advise is to stay away. I can go anywhere and be treated like a nobody, I'm interested in doing business with people that value me as a return customer. More

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Great experience. This is the 2nd vehicle I have purchased from Murray Ford. The sales staff is courteous, knows the product and makes buying a fun experience. With my This is the 2nd vehicle I have purchased from Murray Ford. The sales staff is courteous, knows the product and makes buying a fun experience. With my last ford, all services were done by the Murray Ford in Kingsland Ga.. The service department is second to none. The service writer knows me by name and is always very courteous. Thank you guys in Starke for staying late to get the sale completed. I know you had other plans for your Saturday night. Great experience. More

by Rudy2410 Verified Customer Verified Customer

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Quick negotiations, test drive, sign the papers and done!! Mark was helpful and straight forward. The whole deal took less than 2 hours, Quick and easy truck purchase. we will shop here again. Thank you. Mark was helpful and straight forward. The whole deal took less than 2 hours, Quick and easy truck purchase. we will shop here again. Thank you. More

by cindyyrp Verified Customer Verified Customer

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