Dealership Experience
35 yrs, 6 mos
Industry Experience
37 yrs, 6 mos
153 Reviews
Write a Review153 Reviews of Richard Gruber
May 18, 2024
Appointment on time. Great service and careful with car. Recommended experience. Plus my fifteen words! Great service and careful with car. Recommended experience. Plus my fifteen words! More
Other Employees Tagged: Jared Reynolds
May 18, 2024
Everything was fine, i think it would be nice for the Service Writer to automatically give and employee the discount without having to ask for it AND they should ask customer if they have any rewards poi Service Writer to automatically give and employee the discount without having to ask for it AND they should ask customer if they have any rewards points to use to pay for service. More
Other Employees Tagged: Bob Vitrano
May 04, 2024
Consistently good service. Disappointed that service rep, Jaime, is gone. Person who took my call to schedule oil change was a bit patronizing, but the job got done. People Disappointed that service rep, Jaime, is gone. Person who took my call to schedule oil change was a bit patronizing, but the job got done. People become repeat customers because Sullivan Cadillac makes them feel special. I don’t want to leave feeling like I have been at Jiffy Lub. No matter how good the sales department is, service is what makes people come back More
Other Employees Tagged: Ronnie Rodriguez , Jaime in service, 10 stars
May 02, 2024
Absolutely a delight to deal with the staff, kept there word, extremely happy. As you it doesn’t always turn out that way. Would refer and use again. word, extremely happy. As you it doesn’t always turn out that way. Would refer and use again. More
Other Employees Tagged: James Betancourt
April 26, 2024
One of the best experiences buying car I have had no pressure explained everything I will and would buy another car here as well as tell everyone I no to purchase here pressure explained everything I will and would buy another car here as well as tell everyone I no to purchase here More
Other Employees Tagged: Bob Vitrano
April 23, 2024
We have set everything over the phone. When I showed up they were ready and all transaction was done in no time. Very happy customer. Will recommend them to friends. When I showed up they were ready and all transaction was done in no time. Very happy customer. Will recommend them to friends. More
April 12, 2024
The service manager seems to be over his head. Service department customer's waiting area is not very good. Volkswagen of Ocala blows it away! Service department customer's waiting area is not very good. Volkswagen of Ocala blows it away! More
Other Employees Tagged: Ronnie Rodriguez
April 03, 2024
I have been buying cars for about 35 years from Sullivan both Cadillac and GMC vehicles. They know me by name and I am comfortable dealing with them. Ron both Cadillac and GMC vehicles. They know me by name and I am comfortable dealing with them. Ron More
Other Employees Tagged: James Betancourt
March 27, 2024
Loving my car thanks to Jessica she is an awesome sales representative I will recommend her to everyone, Manager and finance manager is awesome thank you. representative I will recommend her to everyone, Manager and finance manager is awesome thank you. More
Other Employees Tagged: Enoch Mikell , Jessica Perez
March 22, 2024
Another great service appointment at Sullivan Cadillac. Edwin greeted us and very efficiently process our service order double checking what exactly we were having done. The service was finished in a reas Edwin greeted us and very efficiently process our service order double checking what exactly we were having done. The service was finished in a reasonable time and Edwin explained in detail what had been done. They even washed the vehicle outside as well as vacuuming the inside. Very pleased. More
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