Richard Gruber
Richard Gruber at Sullivan Cadillac

Richard Gruber | Page 11

General Manager

Sullivan Cadillac

4040 SW College Rd
Ocala, FL 34474

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4.6
153 Reviews

Dealership Experience

35 yrs, 6 mos

Industry Experience

37 yrs, 6 mos

4.6

153 Reviews

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153 Reviews of Richard Gruber

March 05, 2024

Dealership Rating
Employee Rating

I bought a car here they treat you nice but have hidden fees i asked what the sticker on the car was i wanted the msrp but was given a price with a 5k markup for ceramic coating and floormats , worst deale More

by jermangto
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Reece Vaughan-Edwards

Mar 07, 2024

Sullivan Cadillac responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Sullivan Cadillac Team

March 03, 2024

Dealership Rating
Employee Rating

Our vehicle test drive and purchase was pleasant. James was excellent in answering all of our questions regarding the different vehicles and price points that were available on the lot. More

by KONAKELLIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: James Betancourt

Mar 05, 2024

Sullivan Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sullivan Cadillac Team

March 02, 2024

Dealership Rating
Employee Rating

I would highly recommend Sullivan Cadillac. I've purchased vehicles from numerous dealerships in Ocala and this was not only the best experience, it was truly enjoyable. The staff were professi More

by akfurce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell , Jake Jordan

Mar 05, 2024

Sullivan Cadillac responded

Congratulations on your new vehicle, akfurce. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Jake and our team was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Sullivan Cadillac Team

February 23, 2024

Dealership Rating
Employee Rating

We always receive good service and staff is friendly and helpful . Waiting area is excellent. More

by DUEWEKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell , Joseph Trott

Feb 26, 2024

Sullivan Cadillac responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Sullivan Cadillac Team

February 12, 2024

Dealership Rating
Employee Rating

This dealership is very good. This is the third car I bought from this dealership. More

by hdsoto1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Betancourt

Feb 14, 2024

Sullivan Cadillac responded

It was a pleasure to read about your third car-buying experience at Sullivan Cadillac. Congratulations on your new ride! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know our team provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, The Sullivan Cadillac Team

February 05, 2024

Dealership Rating
Employee Rating

I had a really great experience purchasing my new vehicle. My sale representatives Jared and Jake took real good care of me. The services at this dealership deserve 10 ⭐️’s!!! More

by jonbluv99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jared Reynolds , Mike Dallett, Jake Jordan

Feb 07, 2024

Sullivan Cadillac responded

Jon, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Sullivan Cadillac! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Sullivan Cadillac Team

February 05, 2024

Dealership Rating
Employee Rating

From Test Drive to Out the door in under 2 hours. Efficient and Effective while still being customer focused. More

by walpole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Jordan

Feb 07, 2024

Sullivan Cadillac responded

Thank you for taking the time to share your feedback regarding your experience at Sullivan Cadillac and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Sullivan Cadillac Team

January 28, 2024

Dealership Rating
Employee Rating

Within 24 hours I was able to select the car that I wanted at the price I wanted with discounts, a good trade-in value on my current vehicle, and had the car delivered right to my house. This has to b More

by DebS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Rodriguez

Jan 30, 2024

Sullivan Cadillac responded

Congratulations on your new vehicle, Deb. Thank you for writing such a great review about your experience with our dealership! We appreciate the feedback and are pleased that your experience with our team was so positive. We do our best to make sure all of our customers get the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Sullivan Cadillac Team

January 26, 2024

Dealership Rating
Employee Rating

Jessica at Sullivan Cadillac was very professional. She answered all my questions. It was great to work with her. My car is beautiful. I would not hesitate to work with her in the future. More

by bviles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Perez

Jan 29, 2024

Sullivan Cadillac responded

Thank you for this great review! Jessica is truly an exceptional employee and we appreciate her for giving you a great experience. Sincerely, The Sullivan Cadillac Team

January 20, 2024

Dealership Rating
Employee Rating

Customer comes first, which is rare in the retail market today. Salesman Jake and manager Jay were very good and helpful. Great dealership!!! More

by Larry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 23, 2024

Sullivan Cadillac responded

Thank you for leaving us this great review, Larry! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Sullivan Cadillac Team

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