Richard Harris
Richard Harris at Universal Nissan

Richard Harris

VIP Manager

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

Contact Me
4.8
51 Reviews

Dealership Experience

10 yrs, 8 mos

Industry Experience

10 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

4.8

51 Reviews

Write a Review

51 Reviews of Richard Harris

October 10, 2025

Dealership Rating
Employee Rating

IT'S THE BEST,I HAVE BOUGHT TWO VEHICLES AND THE PROCESS ONLY TOOK COUPLE HOURS More

by GANTEQUERA8372
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Sahman , Julio Valdez, best sale man,excellent professional

Oct 14, 2025

Universal Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

August 10, 2025

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Employee Rating

I feel completely scammed by Universal Nissan. I purchased a Nissan Altima as a certified used car, and I also bought 2 warranties to protect myself. However, now I’m being denied service because More

by Pela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Javon Ferguson

Aug 14, 2025

Universal Nissan responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Gina Nava Reputation Manager gnava@universalnissan.com

August 03, 2025

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Very impressive used car inventory which I have been informing friends about. Our transaction was for a new car and our salesman, Jeff, was extremely good. He was easy to work with, patient, informati More

by morgan31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruben Matos

Aug 03, 2025

Universal Nissan responded

Thank you so much for choosing Universal Nissan! Please let us know if we can be of any more assistance. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

July 31, 2025

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i’ve been coming to this location for the past five years. I love coming to this dealership. It’s always cleaned and the staff is very friendly. More

by SCHELENELAW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Sahman , Andy Santana

Jul 31, 2025

Universal Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

May 16, 2025

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Employee Rating

I love the whole experience. I was treated with V.I.P stays from beginning to end. More

by marcus73suarez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Sahman, Alex Vazquez , Julio Valdez

May 16, 2025

Universal Nissan responded

Thank you so much for choosing Universal Nissan! Please let us know if we can be of any more assistance. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

May 01, 2025

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Employee Rating

Very pleasant time,all the people at the dealer Very courteous and knowledgeable, I will recommend it to all my friends and family More

by MDESPRADEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Vazquez, Javon Ferguson

May 01, 2025

Universal Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Nissan! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

April 20, 2025

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Employee Rating

Amazing technicians, Amazing service advisors, parts department very kind and friendly, owner and director are amazing. More

by KESSLERSHORTY93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Petgrave, Javon Ferguson , FRANCISCO MELENDEZ , EDWIN BOSCH, DESIREE PUGLIA, PHILL RODGERS

Apr 20, 2025

Universal Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Nissan. We look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

April 19, 2025

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Employee Rating

A great car dealership with very knowledgeable and friendly sales people, it's the only place I will shop for a new car. More

by bcc07024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 19, 2025

Universal Nissan responded

Thanks for your feedback on your recent visit to Universal Nissan. It's great to hear that we were able to assist you and that you had such a positive experience. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

February 22, 2025

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Employee Rating

Wonderful place to get a car this is my second car with Universal Nissan thankypi for everything! More

by CHRISTIANAVILESRIVERA92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Priestley, Francisco Velez , Julio, Valdez

Feb 23, 2025

Universal Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Christian, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

February 04, 2025

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Employee Rating

We like a clean and friendly atmosphere. Outside is also clean. Cafeteria is great and close to our home. More

by kwekarski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oliver and Eric

Feb 04, 2025

Universal Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

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