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Richard Hodge
Richard Hodge at Heiser Ford Lincoln
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Richard Hodge

Finance Manager

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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4.6
5 Reviews
4.6

5 Reviews

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5 Reviews of Richard Hodge

April 22, 2024

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Employee Rating

Once the initial ordering process was accomplished, the delivery, pick-up and administration process went well. Richard, Timothy, Kreyshia and Hutch were very friendly and professional. Brian informed me More

by gschrank
Recommend Dealer
Yes

Other Employees Tagged: Bob Gigl, “Hutch” Hutchinson, Kreyshia White, Timothy Robinson, Brian Crandall

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Apr 22, 2024

Heiser Ford Lincoln responded

Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope you enjoy your new vehicle! Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

April 12, 2024

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Employee Rating

Very pleased with the staff at Heiser. I would have liked quicker response time from several emails and texts; only thing that stopped a five-star review More

by seymour.g
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Timothy Robinson, Ralph Price

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Apr 13, 2024

Heiser Ford Lincoln responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

April 04, 2024

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Employee Rating

It was a fairly positive experience purchasing a used vehicle here. The sales person, JT, was knowledgeable, pleasant, and prompt on follow up More

by JimSebern
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Gigl, Jhyaire Tatum

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Apr 04, 2024

Heiser Ford Lincoln responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Jim, please do not hesitate to let us know. We are always happy to help! Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

April 03, 2024

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Employee Rating

No one ever returns phone calls or follows through one commitments The people were very friendly. More

by homer53149
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ralph Price

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Apr 03, 2024

Heiser Ford Lincoln responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send me a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

March 21, 2024

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Employee Rating

JT was super helpful, as was the rest of the staff. He showed me a few trucks and let me test drive the two I was interested in. Negotiating was quick and easy and I got a fair value for my trade in. More

by CROGA001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jhyaire Tatum, Kreyshia White, Timothy Robinson

Helpful
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Mar 21, 2024

Heiser Ford Lincoln responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with JT and our team, and we look forward to working with you again. Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

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