321 Reviews
Write a Review321 Reviews of Richard LaRussa
November 04, 2020
I love my new 2015 Highlander - was a very easy process from beginning to end. The dealership as a whole fantastic !! Sent my sister and brother-in-law down for their new cars Thank you!! from beginning to end. The dealership as a whole fantastic !! Sent my sister and brother-in-law down for their new cars Thank you!! More
Other Employees Tagged: Marco Valenti, james Brown , Bryan Matarese
October 28, 2020
Jordan P, Richard L, and Howard were great. Made my buying experience easy. Will definitely be back and will recommend to others. Thank you again! buying experience easy. Will definitely be back and will recommend to others. Thank you again! More
Other Employees Tagged: Jordan Printz , Howard Sweeny
August 27, 2020
So far so good car is running great no problems at all thank you for your help with the car. Also Jax was a big help with questions regarding my rock warrior thank you for your help with the car. Also Jax was a big help with questions regarding my rock warrior More
Other Employees Tagged: Jammie Marcen , Ryan Cali, Alyssa Esteras, Jax sold me the car
August 23, 2020
It was a pleasure dealing with Toyota of Scranton. Everyone we dealt with was professional, helpful, and knowledgeable. I would recommend this dealership to anyone looking to purchase a new car. Everyone we dealt with was professional, helpful, and knowledgeable. I would recommend this dealership to anyone looking to purchase a new car. More
Other Employees Tagged: Jeffrey Felkowski, Jenna Sledzinski
August 19, 2020
Super easy purchase. Very helpful and friendly staff. Would recommend to anyone looking to buy! I was able to get the car that I love! Would recommend to anyone looking to buy! I was able to get the car that I love! More
Other Employees Tagged: Jenna Sledzinski, Jonathan Gonsky
August 19, 2020
The best dealership! Experienced, friendly, fast. Thank you Richard, Jennifer, Bryan. You made buying experience wonderful. Very happy with purchase. They are very knowledgeable and they get the job done. you Richard, Jennifer, Bryan. You made buying experience wonderful. Very happy with purchase. They are very knowledgeable and they get the job done. More
Other Employees Tagged: Bryan Matarese, Jenna Sledzinski
August 09, 2020
Great dealership. All of the employees we dealt with were very friendly, nice, helped with keeping our children busy with coloring pages and showing us the kids corner. They did a great job helping us find o very friendly, nice, helped with keeping our children busy with coloring pages and showing us the kids corner. They did a great job helping us find out dream car, and getting us in and out as quickly as possible. Super clean and all around a great experience! More
Other Employees Tagged: Doug Stahl, Marco Valenti, Jammie Marcen , Travis Langlois
August 08, 2020
awesome! my son and i bought two new toyota tacoma pickup trucks in the last 24 hrs.the people that worked with us made us feel like family! my son and i bought two new toyota tacoma pickup trucks in the last 24 hrs.the people that worked with us made us feel like family! More
Other Employees Tagged: Brian Burgess , Ryan Cali
August 06, 2020
Promises not kept I bought a new used Toyota Prius 4 touring car in the beginning of July 2020. I spoke to the sales person on the phone who was very nice and told me I bought a new used Toyota Prius 4 touring car in the beginning of July 2020. I spoke to the sales person on the phone who was very nice and told me that when I come in to pick up the car he would be there to meet me or the finance manager would be there. I arrived at Toyota and neither were there. I was given another sales person who completed the sales with me. When I went to look at the car for the first time, I noticed that the center console tray was missing. I spoke to the manager of sales who assured me that I would receive a replacement. I even said to him how do I know that he would keep his promise to get me the console tray. His response- I am the sales manager and it will happen. However, after the first phone call he promised to call me back that day but never did. I called several more times over a months period and was told that the console tray was being sent to me. It never arrived. I then called the General Sales Manager, who also said he would call me back that day, but of course he didn't. I have bought a Prius since 2004 (love the car) at other Toyota dealerships but never have had any major problems, such as this. The car was not complete when I picked it up and should have been. I am very disappointed in this dealership and want my center console tray. I should also state that the finance manager who I originally spoke to did help me in another issue and made good on his promise. More
Other Employees Tagged: Bob Edwards , Jeffrey Felkowski, Bryan Matarese, George Zepherin
August 04, 2020
Everyone was very friendly and knowledgeable. I didn’t feel pressured to buy. Joe was very helpful and answered all my questions regarding the car I was interested in. The atmosphere was very comfortable feel pressured to buy. Joe was very helpful and answered all my questions regarding the car I was interested in. The atmosphere was very comfortable and my daughter enjoyed the cafe and kids area. More
Other Employees Tagged: Ryan Cali, Joe Mercado Jr

