Richard LaRussa | Page 32

Good, in general but relentless attempt to sell us the . Dealing with the salesperson was pleasant but his physical contact with my wife - touching her arm as he spoke - made her very uncomfortable. Also Dealing with the salesperson was pleasant but his physical contact with my wife - touching her arm as he spoke - made her very uncomfortable. Also, the person handling the sale and finance of an extended warranty was so persistent, I almost walked out on the entire deal And, the verbal quote the salesman made regarding our trade-in was $200 more than what we were given in the end. (When you’re on a fixed income, even that small amount matters. The man who did the paperwork was very professional and put us at ease. More

by Toyota3 Verified Customer Verified Customer

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Used 2015 RAV 4 Limited Purchase Dealt with Sales Rep Ron Pritchyk. He was very professional, personable and familiar with the vehicle. The experience was thorough with a walk aroun Dealt with Sales Rep Ron Pritchyk. He was very professional, personable and familiar with the vehicle. The experience was thorough with a walk around the vehicle and a test drive. The car was clean and the gas tank filled. A very good experience with Ron. The only issue was the former owner of the vehicle did not turn in both key fobs with the car and the dealer did not offer compensation or a replacement. More

by DDSADVARY Verified Customer Verified Customer

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Absolutely wonderful Went in looking for a reliable used car looked at a Rav 4 on the internet got to the dealership and my salesman Chris Wagner and I took it for a test Went in looking for a reliable used car looked at a Rav 4 on the internet got to the dealership and my salesman Chris Wagner and I took it for a test drive. I fell in love with the car. Chris and Rich from finance worked to get me approved for the car. I was thrilled when they called to let me know the Rav was mine. The entire staff are fantastic especially Chris and Rich. More

by LOSTROWS469 Verified Customer Verified Customer

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Excellent Service Toyota Scranton is a wonderful dealership that employees wonderful people. Every individual is kind, caring, and committed to providing customers with Toyota Scranton is a wonderful dealership that employees wonderful people. Every individual is kind, caring, and committed to providing customers with excellent service and limitless knowledge on their products. More

by STEPHENCZANKNER Verified Customer Verified Customer

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Great Dealership! Corey and Rich did a great job putting a deal together that would work for me. They were exceptional! And went above and beyond to get it done. Corey and Rich did a great job putting a deal together that would work for me. They were exceptional! And went above and beyond to get it done. More

by SMITHJA1042 Verified Customer Verified Customer

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Purchase of brand new Highlander. We came in knowing what we wanted the finance team was amazing and helpful to getting us what we needed in a payment and appreciate their level of det We came in knowing what we wanted the finance team was amazing and helpful to getting us what we needed in a payment and appreciate their level of detail and service. Richard and Marco were great to work with and kept us posted as they ran our information and they secured financings for our new car. Mark Desmarais also reviewed all the features of our new vehicle before we left to ensure we had a good understanding of what options we had. More

by WNEUMANN9 Verified Customer Verified Customer

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