

Richard Lanci
Service and Parts Director
BMW of Fort Washington
500 Pennsylvania Avenue
Fort Washington, PA 19034
Dealership Experience
10 yrs, 11 mos
Industry Experience
45 yrs, 7 mos
Languages Spoken
English
288 Reviews
Write a Review288 Reviews of Richard Lanci
July 22, 2025
Ben always great communicator, very helpful, respectful and always ready to assist..he is an asset to BMW fort washington!! and always ready to assist..he is an asset to BMW fort washington!! More
Other Employees Tagged: Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, James Garito, Brittany Startzel, Ben Ammar, Melany Del Toro
July 22, 2025
Ben is an amazing asset to the dealership, he’s extremely helpful and attentive. Richard Lanci and Ryan Young are very professional. It’s always a pleasure speaking to them. Melany was very sweet and always helpful and attentive. Richard Lanci and Ryan Young are very professional. It’s always a pleasure speaking to them. Melany was very sweet and always helpful. More
Other Employees Tagged: Ryan Young, Ben Ammar, Melany Del Toro
July 22, 2025
Ben and Britney are by far the best service agents I ever encountered and my days are working with BMW. They need promotions. Recommend recommend service. I recommend the service department. encountered and my days are working with BMW. They need promotions. Recommend recommend service. I recommend the service department. More
Other Employees Tagged: Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Melany Del Toro, Dennis Kogout
July 02, 2025
Had a anwesome experience getting my car serviced. Ben was super helpful and the whole time. Ryan and Rich were great as well, and Melany was amazing! The whole team made everything quick and easy. Hi Ben was super helpful and the whole time. Ryan and Rich were great as well, and Melany was amazing! The whole team made everything quick and easy. Highly recommend! More
Other Employees Tagged: Ryan Young, Ben Ammar, Melany Del Toro
July 02, 2025
Brought my car in for service and couldn’t have asked for a better experience. Ben fantastic, sweet, and helpful. Ryan and Rich were both attentive and professional, and Melany was absolutely amazing—warm, e a better experience. Ben fantastic, sweet, and helpful. Ryan and Rich were both attentive and professional, and Melany was absolutely amazing—warm, efficient, and made the whole process feel effortless. They truly go above and beyond. More
Other Employees Tagged: Ryan Young, Ben Ammar, Melany Del Toro
July 02, 2025
I recently had my car serviced and had a great experience from start to finish. Ben was super professional, knowledgeable, and easy to talk to. Ryan, the manager, made sure everything ran smoothly, and Rich from start to finish. Ben was super professional, knowledgeable, and easy to talk to. Ryan, the manager, made sure everything ran smoothly, and Rich was also helpful and courteous. Melany was also extremely professional and knowledgeable on everything I had a question about. It’s clear the team here genuinely cares about customer service. I really appreciate the attention to detail and the way they made the whole experience stress-free. Highly recommend! More
Other Employees Tagged: Ryan Young, Ben Ammar, Melany Del Toro
July 02, 2025
The service department is AMAZING . Thx to Rich .Ryan young . Ben and the whole team. I recommend bmw of Fort Washington to all. Thx to Rich .Ryan young . Ben and the whole team. I recommend bmw of Fort Washington to all. More
Other Employees Tagged: Amie Marshall, Frank Menna, Ryan Young, Edward Maguire, James Garito, Brittany Startzel, Ben Ammar, Melany Del Toro, Dennis Kogout
July 01, 2025
thank you Ben, melany, Richard, and Ryan for the wonderful experience today. i recommend this service location to everyone. wonderful experience today. i recommend this service location to everyone. More
Other Employees Tagged: Ryan Young, Ben Ammar, Melany Del Toro
July 01, 2025
Thank you Ben for the great Service you provide here at the Dealer. Rich and Ryan are Great too. Melany was amazing too the Dealer. Rich and Ryan are Great too. Melany was amazing too More
Other Employees Tagged: Ryan Young, Ben Ammar, Melany Del Toro
July 01, 2025
great dealership to work with. been coming here for a while and Ben and Melany are a great asset to the dealership. hard working people. been coming here for a while and Ben and Melany are a great asset to the dealership. hard working people. More
Other Employees Tagged: Ben Ammar, Melany Del Toro
