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Richard Lanci
Richard Lanci at BMW of Fort Washington

Richard Lanci

Service and Parts Director

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

Contact Me
5.0
335 Reviews

Dealership Experience

11 yrs, 4 mos

Industry Experience

46 yrs

Languages Spoken

English English

5.0

335 Reviews

Write a Review

335 Reviews of Richard Lanci

December 05, 2025

Dealership Rating
Employee Rating

He was a life savior. He made sure that I was all well taken care of. More

by tedofleur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar

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Dec 07, 2025

BMW of Fort Washington responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 02, 2025

Dealership Rating
Employee Rating

Ben is a good friend of mine really nice guy helpful patient and understanding give me great advice on bmws More

by Keroncoppin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Koval, Ryan Young, Brittany Startzel, Ben Ammar

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Dec 03, 2025

BMW of Fort Washington responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 28, 2025

Dealership Rating
Employee Rating

Always great bringing my car to bmw of fort washington great crew . I recommand them . Ben you always great More

by qui2myheart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Melany Del Toro, Dennis Kogout

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Nov 29, 2025

BMW of Fort Washington responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help.

November 26, 2025

Dealership Rating
Employee Rating

Ben . Rich and Berg are great to me . I love the service department. BMW of Fort Washington Ock More

by Mmartin02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Berj Yeretzian, Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Dennis Kogout

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Nov 28, 2025

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 26, 2025

Dealership Rating
Employee Rating

Shawn and Joe at service were amazing helping me with my grill today. I recommend all technicians at BMW of fort Washington. Ben you are the man More

by Lwftboo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, Brittany Startzel, Ben Ammar, Melany Del Toro, Dennis Kogout

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Nov 28, 2025

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Nov 28, 2025

Lwftboo responded

The best BMW dealership I ever went to. Feel like a family every time I go there!

November 24, 2025

Dealership Rating
Employee Rating

Ben is amazing and gave me amazing service. i recommend him to everyone great dealership 🙏. also Rich lanci More

by foillol34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Brittany Startzel, Ben Ammar, Melany Del Toro, Dennis Kogout

Report | Print
Nov 25, 2025

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 24, 2025

Dealership Rating
Employee Rating

Ben and Ryan also Brittney excellent customer service I recommend the service department to everyone A+ More

by tashoqmurodov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, James Garito, Brittany Startzel, Ben Ammar, Dennis Kogout

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Nov 25, 2025

BMW of Fort Washington responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 20, 2025

Dealership Rating
Employee Rating

Ben was very helpful anytime I come to this dealership, he treats me like family. More

by Nick Argabright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, James Garito, Brittany Startzel, Ben Ammar, Dennis Kogout

Report | Print
Nov 21, 2025

BMW of Fort Washington responded

Hi Nick, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

November 08, 2025

Dealership Rating
Employee Rating

Ben and frank are great I recommend them to everyone. BMW of Fort Washington rick More

by Lwftboo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Edward Maguire, James Garito, Brittany Startzel, Ben Ammar, Dennis Kogout

Report | Print
Nov 10, 2025

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

November 01, 2025

Dealership Rating
Employee Rating

I stopped here to resolve an issue and Melany was so helpful, she knew everything about the car and helped me throughout everything. Answered every one of my questions. Huge thank you to Ben as well. He More

by ssrenee001
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar, Melany Del Toro

Report | Print
Nov 04, 2025

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Fort Washington!

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