Richard Lanci
Richard Lanci at BMW of Fort Washington

Richard Lanci | Page 10

Service and Parts Director

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

Contact Me
5.0
395 Reviews

Dealership Experience

11 yrs, 9 mos

Industry Experience

46 yrs, 5 mos

Languages Spoken

English English

5.0

395 Reviews

Write a Review

395 Reviews of Richard Lanci

September 05, 2025

Dealership Rating
Employee Rating

Great great service I received from BMW of Fort Washington. I want to thank Rich lanci and Ben ammar for taking care of me More

by Morganfard68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 02, 2025

Dealership Rating
Employee Rating

Ben, Brittany and Rich are all rockstars! Could not ask for a better service team and honestly have never seen one. I appreciate them and they always go above and beyond for the customer. More

by cranbolen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2025

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 27, 2025

Dealership Rating
Employee Rating

Ben . frank and all the team in service at bmw are nice and knowledgeable treated me well i recommend them. better than thompson More

by Jonibek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 29, 2025

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 27, 2025

Dealership Rating
Employee Rating

Thank you Ben for great service. Top tier dealer to work with. Management by Richard and Ryan is great. Everything is in check. More

by cnagrudny
Recommend Dealer
Yes

Other Employees Tagged: Edward Maguire, Ben Ammar , Melany Del Toro

Aug 29, 2025

BMW of Fort Washington responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 25, 2025

Dealership Rating
Employee Rating

I came in today with an issue and I really appreciate Eddie, Ben, and Melany for helping me through my service process. Very helpful team at the service location. Thank you so much guys! More

by nik1nikmack
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Edward Maguire, Ben Ammar , Melany Del Toro

Aug 27, 2025

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 25, 2025

Dealership Rating
Employee Rating

This is the best service team I have dealt with. It was a pleasure meeting and interacting with Ben, Melanie, Richard, Ryan, and Brittany. More

by dreadbug90
Recommend Dealer
Yes
Aug 27, 2025

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 23, 2025

Dealership Rating
Employee Rating

Great great service I did receive from BMW of fort Washington. Rich lanci service director was amazing. Ben always treat me like family More

by bogdanu2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2025

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

August 19, 2025

Dealership Rating
Employee Rating

Thank you Ben and Melany for making this experience so nice. This was my first time coming in and the way I was treated is unlike anywhere else. I will be back! More

by jgray110718
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar , Melany Del Toro

Aug 21, 2025

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

August 11, 2025

Dealership Rating
Employee Rating

Ben was amazing! !! They were competent and worked very quickly on my vehicle. I was sooo. happy to have them service my vehicle and will be back for sure!! More

by Trademark84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2025

BMW of Fort Washington responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 08, 2025

Dealership Rating
Employee Rating

NB BEN & NR RICH ARE THE ABSOLUTE BEST & ALWAYS MAKE SURE IM TAKEN CARE OF WHEN I COME IN FOR SERVICE ! I LOVE THIS DEALERSHIP ! More

by gabrielle.v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2025

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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