Richard Lanci
Richard Lanci at BMW of Fort Washington
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Richard Lanci | Page 20

Service and Parts Director

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

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5.0
215 Reviews

Dealership Experience

9 yrs, 10 mos

Industry Experience

44 yrs, 6 mos

Languages Spoken

English English

5.0

215 Reviews

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215 Reviews of Richard Lanci

August 03, 2022

Dealership Rating
Employee Rating

Brought my car in for service to have my side mirror repaired and couldn’t be any happier with the responsiveness of the team. Despite scarcity of loaners, they were able to accommodate me with one and More

by Mike Errichetti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 04, 2022

BMW of Fort Washington responded

Hello Mike, thanks for your great review, and for giving our dealership such a high-star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 26, 2022

Dealership Rating
Employee Rating

I have been buying cars at BMW of Fort Washington for decades and I am delighted with the service of people like Ben Ammar. Ben has always had a smile and welcoming reception. It is because of people lik More

by Damallach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2022

BMW of Fort Washington responded

Damallach, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you so much for choosing BMW of Fort Washington as your first choice for service!

July 21, 2022

Dealership Rating
Employee Rating

Ben Ammar Rich Lanci excellent service and will all ways recommend BMW fort Washington best BMW dealership around!!!! More

by Marshallderrick4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2022

BMW of Fort Washington responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Thanks for the recommendation, and have an amazing day!

July 19, 2022

Dealership Rating
Employee Rating

Fort Washington BMW has provided me with excellent service over the last 13 yrs. Thanks again to Ben Amman, Ryan Young and Richard Lanci. Came in at 8 this morning with a tire issue was out by 900. Th More

by Renee H.
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar

Jul 21, 2022

BMW of Fort Washington responded

Hi Renee, thank you for your positive review. We're glad to hear that you found our team here at BMW of Fort Washington so helpful in the purchase of your new vehicle. Our team is available should you require any extra help.

July 17, 2022

Dealership Rating
Employee Rating

Was amazed by the level of service. Done relatively quickly and the car was spotless. Going out of the way to clean my floor mates was incredibly appreciated and just shows the level of More

by Jmcohn5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Ben Ammar

Jul 19, 2022

BMW of Fort Washington responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

July 16, 2022

Dealership Rating
Employee Rating

Ben is always helpful pleasant friendly and quick to make helpful suggestions. I can always depend on him to say hello and he always remembers my name. More

by jess.leventhal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2022

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 16, 2022

Dealership Rating
Employee Rating

The BMW of Ft Washington is the best BMW dealership, amazing service staff and especially Ben is so very helpful! More

by cranbolen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar

July 15, 2022

Dealership Rating
Employee Rating

Ben Ammar great guy love him always willing to helpi will commend BMW fort Washington More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar

Jul 18, 2022

BMW of Fort Washington responded

Hi Robin, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

July 13, 2022

Dealership Rating
Employee Rating

Easy simple drop off and pick up. Very responsive to questions Price for work very reasonable More

by ppocalyko0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Frank Menna

Jul 14, 2022

BMW of Fort Washington responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

July 12, 2022

Dealership Rating
Employee Rating

Ben ammar is the best! !! Very helpful and made everything effortless! I will recommend bmw of fort Washington More

by Aleksandratrp29
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar

Jul 14, 2022

BMW of Fort Washington responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

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