Richard Lanci | Page 40
Service and Parts Director
BMW of Fort Washington
500 Pennsylvania Avenue
Fort Washington, PA 19034
Dealership Experience
11 yrs, 10 mos
Industry Experience
46 yrs, 6 mos
Languages Spoken
English
402 Reviews
Write a Review402 Reviews of Richard Lanci
June 04, 2022
Brought my X5 into BMW OF FORT WASHINGTON FOR SERVICE. … Boy talk about rolling out the red carpet from the time I pulled up to service greeted by Amie Marshall my service advisors the Service director R … Boy talk about rolling out the red carpet from the time I pulled up to service greeted by Amie Marshall my service advisors the Service director Rich Lanci , Ryan Young the service manager and Ben Ammar they all treated me with the utmost respect They gave me a loaner with no problems told me around when the car was going to ready and at The end got a text it was finished I picked it up the same day repaired as promised washed and ready to go .Want to thank the general manager , Mike Fastman and his whole time for the outstanding service. Thank you again More
Other Employees Tagged: Joe Baker, Leonard Linch, Amie Marshall, Ryan Young, Ben Ammar , Michael Fastman
May 13, 2022
Thank you Ben ammar for making my car look like new! ! You guys are the best I highly recommend Bmw of Fort Washington. I’ll call you better not very ! You guys are the best I highly recommend Bmw of Fort Washington. I’ll call you better not very More
Other Employees Tagged: Ben Ammar
May 12, 2022
I came in today to switch out of my winter tires. Spring is here and I needed my summer wheels mounted. I’ve been a customer for several years and they never disappoint. Thank you very much Tarek Ben Spring is here and I needed my summer wheels mounted. I’ve been a customer for several years and they never disappoint. Thank you very much Tarek Benammar and Rich Lanci for your continued excellent service! They even detailed my car and I didn’t even recognize it!! You guys are the best! 🚗 More
Other Employees Tagged: Amie Marshall, Ryan Young, Ben Ammar
May 06, 2022
My experience with BMW of Fort Washington was awesome from the general manager Mike Fastman to the service Manager Richard Lanci and my service advisor Amie Marshall They really take good care of you I w from the general manager Mike Fastman to the service Manager Richard Lanci and my service advisor Amie Marshall They really take good care of you I wouldn’t take my car anywhere else More
Other Employees Tagged: Joe Baker, Amie Marshall, Ryan Young, Ben Ammar , Michael Fastman
April 05, 2022
I have been a customer of this store since 1974. I have purchased and maintained 11 BMW’s and always found that I received the best treatment before and after the sale. I like working with car peopl I have purchased and maintained 11 BMW’s and always found that I received the best treatment before and after the sale. I like working with car people that understand the product. More
Other Employees Tagged: Ed Fallon, Amie Marshall, Matthew Eisele, James Garito
March 22, 2022
March 15, 2022
Always received excellent, honest, professional, and friendly service and support for 16 years! I wouldn’t go anywhere else! friendly service and support for 16 years! I wouldn’t go anywhere else! More
Other Employees Tagged: Leonard Linch, Berj Yeretzian, Amie Marshall
February 05, 2022
The service department is the BEST! Wouldn’t take my car anywhere else! Everyone is so helpful. anywhere else! Everyone is so helpful. More
Other Employees Tagged: Joe Baker, Leonard Linch, Berj Yeretzian, Amie Marshall, Gary Koval, Frank Menna, Ryan Young, James Garito , Santo Hannawacker
February 03, 2022
Ben Ammar and Santo were absolutely incredible. They surpassed every expectation I had. This was by far the best auto car service experience of my life. surpassed every expectation I had. This was by far the best auto car service experience of my life. More
Other Employees Tagged: Ben Ammar , Santo Hannawacker
May 20, 2021
I have owned or leased more than 44 cars since 1975 and I have to say, leasing my 2019 5 series under Bryan was the easiest piece of business I have done. Bryan made it a flawless process, start to finis have to say, leasing my 2019 5 series under Bryan was the easiest piece of business I have done. Bryan made it a flawless process, start to finish, almost too easy to believe. I work for Sloane Auto Group and their BMW store in Devon is your No. 1 adversary. My loyalty for over a decade has been to WG and the Cesarini family. I can only hope that the new owners appreciate what they have in Bryan and others - Amy and Lenny and Rich in Service - etc. How that plays out will determine whether people such as myself stay with BMW of Fort Washington. And yes, David Sloane, who runs BMW of Devon, has tried to woo since I knew him as a Flyer and covered him when I worked for Comcast SportsNet. I have Bryan's back and hope the new guys have all their employees' backs. More
Other Employees Tagged: Bryan Gustie , Robert Cesarini, Stephanie Cesarini, Amy Graham , Lenny at the courtesy car counter get 5 stars, as well from me
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