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Richard Monivis

Overview Reviews (319)

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Richard Monivis

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Richard Monivis | Page 30

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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5.0

319 Reviews

Overview Reviews (319)

5.0

319 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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319 Reviews of Richard Monivis

June 10, 2020

Dealership Rating

Employee Rating

Excellent. Richard is an incredible and fantastic salesperson. I have been doing business with him for over 15 years. He’s An asset to ur company. salesperson. I have been doing business with him for over 15 years. He’s An asset to ur company. More

by DR.MALONSO

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Cody Cox

Helpful 0

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Jun 11, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for choosing Lexus Of Pembroke Pines! Congrats on your new purchase, and let us know if we can be of any more assistance!

Jun 11, 2020 -

Lexus of Pembroke Pines responded

Thank you for reviewing Lexus of Pembroke Pines! It is our goal to provide every customer with an enjoyable experience and I am pleased to hear that Richard has been consistently taking care of you for so many years. We look forward to working with you next time!

June 04, 2020

Dealership Rating

Employee Rating

This will be my second lease with Lexus and I couldn’t be happier with the service I have received from Richard Monivis and the vehicle itself happier with the service I have received from Richard Monivis and the vehicle itself More

by Diana904

Verified Customer

Recommend Dealer

Yes

Helpful 0

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Jun 04, 2020 -

Lexus of Pembroke Pines responded

Hi Diana, we are so grateful for your loyalty to Lexus of Pembroke Pines! Richard is great to work with and will be especially appreciative of your review. Safe travels in your new ride!

May 14, 2020

Dealership Rating

Employee Rating

Excellent service by Melissa Ho and after the sale followup by Richard Monivis, with a vehicle service issue which was resolved 100% to my satisfaction. Thank you Melissa and Richard. followup by Richard Monivis, with a vehicle service issue which was resolved 100% to my satisfaction. Thank you Melissa and Richard. More

by REESEG1289

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Marsala , Melissa Ho-Excellent and caring

Helpful 0

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May 14, 2020 -

Lexus of Pembroke Pines responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus Of Pembroke Pines, we look forward to having you as one of our valued customers for many more years to come!

April 23, 2020

Dealership Rating

Employee Rating

65,000 mile service Went a little early, but was taken care of quickly. Jeremy is my service manager and he was was fast with the paperwork. I was out in 45 minutes, J Went a little early, but was taken care of quickly. Jeremy is my service manager and he was was fast with the paperwork. I was out in 45 minutes, Job well done More

by jlee1755

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera

Helpful 0

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Apr 23, 2020 -

Lexus of Pembroke Pines responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Jeremy and the team, don't hesitate to let us know if we can be of further assistance. Thank you for choosing Lexus Of Pembroke Pines.

April 14, 2020

Dealership Rating

Employee Rating

Organized, clean and knowledgeable quick process, car was ready and appointment was done on time not complaints though I’d suggest this section be optional ready and appointment was done on time not complaints though I’d suggest this section be optional More

by KIMBERLYDMILLER20

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: REINALDO ENRIQUE RIVERA RAMOS

Helpful 0

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Apr 14, 2020 -

Lexus of Pembroke Pines responded

Thank you, Kimberly, for choosing Lexus Of Pembroke Pines, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 14, 2020

Dealership Rating

Employee Rating

Excellent very efficient no complaints wry professional answered all questions no playing around with numbers all showed that they believed in their product especially Frank Marsala who I trust for his opi answered all questions no playing around with numbers all showed that they believed in their product especially Frank Marsala who I trust for his opinion and knowledge he is the reason I have always come back toLexus of Pembroke Pines More

by MARENYA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Marsala, REINALDO ENRIQUE RIVERA RAMOS

Helpful 0

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Apr 14, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 08, 2020

Dealership Rating

Always a great experience I have been having my car serviced at Lexus of Pembroke Pines. They are always great. My appointment is on time, great communication about the status I have been having my car serviced at Lexus of Pembroke Pines. They are always great. My appointment is on time, great communication about the status of my car, always have a loaner, and my car always comes back looking great! Thank you! More

by helenheart

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera

Helpful 0

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Apr 08, 2020 -

Lexus of Pembroke Pines responded

Helen, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus Of Pembroke Pines. Please don't hesitate to reach out if you need anything else.

April 03, 2020

Dealership Rating

Employee Rating

I had a very seamless experience at my most recent visit. They were amazing and took great care of me. I renewed my lease and I couldn’t be anymore pleased and happy. They were amazing and took great care of me. I renewed my lease and I couldn’t be anymore pleased and happy. More

by Jenn Albano

Verified Customer

Recommend Dealer

Yes

Helpful 0

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Apr 03, 2020 -

Lexus of Pembroke Pines responded

Richard, Thank you so much for your excellent review! It is wonderful to hear you felt the process was "seamless". We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

April 01, 2020

Dealership Rating

Employee Rating

Great experience We have been leasing cars from Richard Monevis for at least sixteen years! He and his staff do a great job. Highly recommend going to him. We have been leasing cars from Richard Monevis for at least sixteen years! He and his staff do a great job. Highly recommend going to him. More

by DHFLEISC

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Moez

Helpful 0

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Apr 01, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience and we're thrilled to hear that Richard has been so helpful to you for so many years! We will share your comments with him and our team, and we look forward to working with you again.

April 01, 2020

Dealership Rating

Employee Rating

Great shopping experience every one was amazing every step of the way . From the moment I arrive there was no pressure nor rush to choose a vehicle step of the way . From the moment I arrive there was no pressure nor rush to choose a vehicle More

by erabbit1994

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michele Alter, Frank Marsala, Jeremy Rivera, Bob Hunter , Andre rust amazing service writer

Helpful 0

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Apr 01, 2020 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

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