Richard Ortega | Page 15
Service Advisor
Cowboy Chrysler Dodge Jeep Ram
1121 E Lincolnway
Cheyenne, WY 82001
170 Reviews
Write a Review170 Reviews of Richard Ortega
July 20, 2020
Chris Casey Helped us purchase a 2016 Jeep Wrangler last week! He was amazing to work with. When we need another new or used vehicle we will definitely return to Cowboy Dodge and work with. I also brought i week! He was amazing to work with. When we need another new or used vehicle we will definitely return to Cowboy Dodge and work with. I also brought in my 2015 Jeep to have some work done and your service department was so helpful! They fixed my car quickly and were so friendly! More
Other Employees Tagged: Mark Moore , Cecil Hugie, Chris Casey
July 09, 2020
Mr. Ortega was excellent to work with. Prompt with a call and explanation of what was happening with my vehicle. Answered my calls and questions with expertise. and explanation of what was happening with my vehicle. Answered my calls and questions with expertise. More
July 08, 2020
Very competent & helpful Would highly Very competent & helpful Would highly reccomend Bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Rt tt tt tt tt tt tt tt tt tt tt tt TVA tt tt TG vbb bb Very competent & helpful Would highly reccomend Bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb Rt tt tt tt tt tt tt tt tt tt tt tt TVA tt tt TG vbb bb More
July 01, 2020
Had to return to the dealership less than 24 hours after my truck had been "serviced." The person i. The service department was rude, condescending and very disrespectful. I will not. E returning to Cow my truck had been "serviced." The person i. The service department was rude, condescending and very disrespectful. I will not. E returning to Cowboy Dodge for ANYTHING! More
Other Employees Tagged: Gary Gardner
June 30, 2020
This dealership is clean and comfortable. Everyone is kind and courteous. The folks in the service department are professional and respectful and try to ensure customer satisfaction. kind and courteous. The folks in the service department are professional and respectful and try to ensure customer satisfaction. More
Other Employees Tagged: Mark Moore , Cecil Hugie
June 30, 2020
No issues, got me right in and addressed recall ASAP. Don’t like how your making me type in 25 words if I can make my statement in less. Should fix that!!!! Don’t like how your making me type in 25 words if I can make my statement in less. Should fix that!!!! More
Other Employees Tagged: Mark Moore, Gary Gardner , Cecil Hugie
June 26, 2020
Good service, they worked on my truck and several days later the same problem was happening. CallEd them and they got my truck right back in. Found out something wrong with new part where it plugged in. later the same problem was happening. CallEd them and they got my truck right back in. Found out something wrong with new part where it plugged in. They fixed it no charge!! Thanks cowboy dodge. More
June 25, 2020
The dealership is ok. The service Department is top notch...the sales staff was so so...and the finance manager is something else...but expected notch...the sales staff was so so...and the finance manager is something else...but expected More
Other Employees Tagged: Jonathan Castillo, Mark Moore, Gary Gardner , Zack Ben-Attar, Cecil Hugie, Danny Vasquez, Todd Barnes
June 24, 2020
Excellent customer service. Completed much faster than expected. Very professional under the circumstances of COVID 19. Everyone was wearing masks and very considerate under the circumstances. expected. Very professional under the circumstances of COVID 19. Everyone was wearing masks and very considerate under the circumstances. More
Other Employees Tagged: Mark Moore, Gary Gardner , Cecil Hugie
June 24, 2020
Well done with service and return. Very clear on detailed work needed with the estimated cost inline with the phone. I’ll return in the future. work needed with the estimated cost inline with the phone. I’ll return in the future. More
Other Employees Tagged: Those that did the intake and exit, thanks!!