Richard Wisnewski

Been going there for a few years , very happy with service till rich took over my vehicle. Try to contact store no one calls back . Contacted a service person he says he put a note to have rich call b service till rich took over my vehicle. Try to contact store no one calls back . Contacted a service person he says he put a note to have rich call back never got call and when a nice sale person answered he walked over and got rich and I was very unhappy with his excuse of why he never called me and hung up on him and decided to just never go back there again it’s not worth the frustration More

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My car has been in their service for well over a 2. 5 month cumulatively over 3 service drop offs. It’s impossible to get any update over telephone or email. Their service advisors, manager, and directo 5 month cumulatively over 3 service drop offs. It’s impossible to get any update over telephone or email. Their service advisors, manager, and director don’t care at all about you. I’ve been told I’ll hear back, but days go by and there’s never any calls. Their phone line has left me on hold for over an hour only to be hung up on. I still don’t have the car back in my possession and still have no idea where my car is. I feel like I’ve been rob. They don’t offer rentals. They have been a major inconvenience. DON’T EVER CONSIDER GOING TO THIS SERVICE DEPARTMENT! They cause undue stress and you’ll never get your car back. More

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Awesome dealership! We have purchased multiple vehicles from them. Mike”Seth” Banko is awesome! General Manager, Matt Shone, is very accessible! Customer service is outstanding! from them. Mike”Seth” Banko is awesome! General Manager, Matt Shone, is very accessible! Customer service is outstanding! More

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Straightforward, honest , Awesome service! Bought my car from a different dealership but it didn't matter to them if you did or not, service is their priority and happy to bring my Edge to this Bought my car from a different dealership but it didn't matter to them if you did or not, service is their priority and happy to bring my Edge to this place. The Service Advisor asked what I need service with and if I have any questions, he listened and explained in detail what I had asked; he also provided me the cost before leading me to the waiting area. Also, the guy who was outside when you drop off your vehicle was very polite, asked if I needed a ride to my work and the female employee who checked me in was very prompt =) When I claimed my vehicle, my Service Advisor had my car washed!! THANK YOU More

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New car service Our new car was due to its first annual service. It went well. : - All things that were needed to be done were attended to. - Car was ready on time Our new car was due to its first annual service. It went well. : - All things that were needed to be done were attended to. - Car was ready on time, as per service writer's quote - Professional, courteous, knowledgeable, ... demeanor! Would recommend this dealership for sales & service. (love this 2015 Edge Sport AWD) More

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