Carlos Alcala
Carlos Alcala at Serramonte Ford
Refer Me

Carlos Alcala

Service Advisor

Serramonte Ford

999 Serramonte Blvd
Colma, CA 94014

Contact Me
not yet
rated
4 Reviews
not yet
rated

4 Reviews

Write a Review

4 Reviews of Carlos Alcala

September 08, 2022

Dealership Rating
Employee Rating

I went to Serramonte Ford because I was given a notice about a recall on my escape. If I’d known I was going to get “serviced” by this poor excuse of a man, I would have gone elsewhere. He is unprofession More

by Terry Dominguez
Recommend Dealer
No
Sep 12, 2022

Serramonte Ford responded

We apologize if you had less than a 5 star experience during your service appointment. We’d like to gather more details from you as well as our records so we can find a solution. At your earliest convenience, please reach out to our Service Director, Germane Valentin, at 650-763-2400.

August 08, 2015

Dealership Rating

most accommodating full service dealership,none better. I have dealt with many other dealerships but serramonte ford has them all beat hands down. They go out of their way to help you and ansewer your quest More

by darthvader-123
Recommend Dealer
Yes

Other Employees Tagged: carlos/fast lane

April 09, 2015

Dealership Rating

Needed Tires I love this dealership. Both service advisers Joe and Carlos are great - they treat you with respect, courtesy and I feel comfortable with my service More

by happy grandma
Recommend Dealer
Yes

Other Employees Tagged: Joe & Carlos

October 10, 2014

Dealership Rating

This is my second car, purchased from Serramonte Ford My first Ford was a 1994 Ford Taurus and with the great service given by the mechanics at Serramonte Ford it lasted 20 years and it is still on the ro More

by arlene.miles
Recommend Dealer
Yes

Other Employees Tagged: Carlos

1
1 - 4 of 4 results

Dealership Inventory (402 Vehicles)

new 2023 Ford F-150 car, priced at $84,885
2023 Ford F-150
new
Avalanche exterior
Automatic
Four-wheel Drive
used 2022 Ford F-150 car, priced at $78,491
2022 Ford F-150
used
Agate Black Metallic exterior
Automatic
Four-wheel Drive
new 2023 Ford Bronco car, priced at $71,860
2023 Ford Bronco
new
Eruption Green Metallic exterior
Automatic
Four-wheel Drive
new 2022 Ford F-150 Lightning car
2022 Ford F-150 Lightning
new
Carbonized Gray Metallic exterior
Automatic
All-wheel Drive
used 2018 Ford F-250 car, priced at $42,490
2018 Ford F-250
used
Oxford White exterior
Automatic
Four-wheel Drive
used 2014 Ford Escape car, priced at $12,991
2014 Ford Escape
used
Ginger Ale Metallic exterior
Automatic
Four-wheel Drive