Richard Wong
Richard Wong at Rallye Acura

Richard Wong

Service Advisor

Rallye Acura

1750 Northern Blvd
Roslyn, NY 11576

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4.8
234 Reviews
4.8

234 Reviews

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234 Reviews of Richard Wong

June 18, 2025

Dealership Rating
Employee Rating

Never fixed the problem with my car have been trying to set up an appointment since February no one answers phones, left on hold for hours only to have call disconnected, emails and phone calls to service More

by SAL.PASQUETTI
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chad Tammaro, Stefanie Horn

June 16, 2025

Dealership Rating
Employee Rating

The service technician assigned to me was great ! !! He’s a real professional . I’m using Acura service from now on . More

by RDD954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Keeyoung Moon, Viridiana Apolinar , Enza Comito

Jun 16, 2025

Rallye Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

May 09, 2025

Dealership Rating
Employee Rating

I know Julio for a long time and he’s always the same professional caring person. He gives a 1,000 person for his customers I know I’m one of them. Rallye Acura overall is the nicest dealership they all More

by dbennett52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Keeyoung Moon, Julio Herrera , Enza Comito

May 09, 2025

Rallye Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Filardo (GSM) 516-625-7070

April 06, 2025

Dealership Rating
Employee Rating

Hi //chad, I have some problem in the navigation display . Every now and then the screen is frozen and I am not able to view the map notr able to set top the option or change the view. I was not able to get More

by PRABHU0114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Keeyoung Moon, Viridiana Apolinar , Enza Comito

Apr 06, 2025

Rallye Acura responded

Thank you for choosing Rallye Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Charles Ludeman (SVC MGR) 516-625-7777

April 04, 2025

Dealership Rating
Employee Rating

Very professional and helpful. Keep up the good work. they offered me a load it right away, which was very helpful for me More

by RC2400
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keeyoung Moon

Apr 04, 2025

Rallye Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Charles Ludeman (SVC MGR) 516-625-7777

April 03, 2025

Dealership Rating
Employee Rating

Your staff gave us exceptional customer service and we appreciated that’s the reason we have become ACURA customers for the last 7 to 8 years. More

by DAVIDB7533
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2025

Rallye Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Charles Ludeman (SVC MGR) 516-625-7777

March 14, 2025

Dealership Rating
Employee Rating

I always receive excellent service from Ralle Acura. They care about their customers and always follow up. More

by SUSIEJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Keeyoung Moon, Viridiana Apolinar , Enza Comito

Mar 15, 2025

Rallye Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Charles Ludeman (SVC MGR) 516-625-7777

February 01, 2025

Dealership Rating
Employee Rating

Always friendly and helpful people in the Rallye Acura service. Thank you for great job and kudos to everyone More

by MMOON710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Keeyoung Moon, Viridiana Apolinar , Enza Comito

Feb 02, 2025

Rallye Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

January 22, 2025

Dealership Rating
Employee Rating

Took care off me and my problems was very happy with service and service personnel More

by SBACCHUS49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Keeyoung Moon, Viridiana Apolinar , Enza Comito

Jan 22, 2025

Rallye Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Acura, we look forward to having you as a valued customer for many years to come! Charles Ludeman (SVC MGR) 516-625-7777

January 18, 2025

Dealership Rating
Employee Rating

I took my car for service on December 31, 2024. Mr. Richard Wong provided me a 5 star service. He did excellent job and I am so satisfied with his work. I highly recommend him. I certainly will go More

by YENMAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2025

Rallye Acura responded

Thank you so much for your excellent review! We are so glad that Richard had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Acura to be a positive one. Please don't hesitate to reach out if you need anything else. Charles Ludeman (SVC MGR) 516-625-7777

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