Stefanie Horn
Stefanie Horn at Rallye Acura
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Stefanie Horn

General Manager

Rallye Acura

1750 Northern Blvd
Roslyn, NY 11576

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5.0
24 Reviews
5.0

24 Reviews

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24 Reviews of Stefanie Horn

April 05, 2024

Dealership Rating
Employee Rating

Way too expensive as compared to their Honda sister fo the same product and look More

by JACOBSONR74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 08, 2024

Rallye Acura responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Stefanie Horn (GM) 516-625-7070

April 02, 2024

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Employee Rating

Wonderful service always! !! The representatives are very caring and listen to your cars issues. Highly recommend it!!’ More

by dbennett52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2024

Rallye Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Acura to be a positive one. Please don't hesitate to reach out if you need anything else. Charles Ludeman (SVC MGR) 516-625-7777

March 07, 2024

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Employee Rating

The service team at Rallye Acura is superior compared to other Acura dealers. I will recommend this service department over the rest for the caring and professionalism they carry out! More

by orientexp.bmw
Recommend Dealer
Yes
Mar 07, 2024

Rallye Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Charles Ludeman (SVC MGR) 516-625-7777

February 20, 2024

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Work efficiently and save customer waiting time,I hope I can choose him next time More

by 2016169088
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 21, 2024

Rallye Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Charles Ludeman (SVC MGR) 516-625-7777

February 19, 2024

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Rallaye Acura has the team in Long island hands down! ! Thank you so much Danny, Chad, Joe and Enza for all your help all these years!!! More

by JP0824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2024

Rallye Acura responded

Thank you for choosing Rallye Acura. Your feedback and rating mean a lot to us. We're glad Danny, Chad, Joe, and Enza were able to help, and we hope to see you again! Charles Ludeman (SVC MGR) 516-625-7777

February 09, 2024

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The best dealership I have ever dealt with from the parking attendant to the CFO More

by INDOLINI3
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 09, 2024

Rallye Acura responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

Feb 09, 2024

INDOLINI3 responded

Goal accomplished

January 31, 2023

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Employee Rating

Everyone from the top to the bottom regardless of their position is always there to help you. This is the first dealership that I've been to that I feel comfortable in and not like I am being ripped off. I More

by INDOLINI3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2023

Rallye Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Charles Ludeman (SVC MGR) 516-625-7777

October 06, 2022

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Employee Rating

Acura Rallye was terrific ! The wiring in the engine , which is the fault of HONDA , ( yellow tape) is used to wire the engine. Unfortunately for me aRodent ate the wires. .Ral More

by OBBIE9192
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2022

Rallye Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Charles Ludeman (SVC MGR) 516-625-7777

June 10, 2022

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Employee Rating

Very good, quick in service, has best deals every day, and very professionally service everyday. Always bring back customers again and of what they need. More

by ZROOWALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2022

Rallye Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Charles Ludeman (SVC MGR) 516-625-7777

March 28, 2022

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Employee Rating

I had an exceptional experience with Rallye Acura. The environment was welcoming and professional, the staff was friendly and knowledgeable. Truly a luxury experience. Both the sales and service depar More

by Melissa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2022

Rallye Acura responded

Melissa, Here at Rallye Acura, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. Congratulations on your 2022 RDX! We appreciate your review! Joe Filardo (GSM) 516-625-7070

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