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Richard Wong

Overview Reviews (256)

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Richard Wong

Service Advisor

Rallye Acura

1750 Northern Blvd
Roslyn, NY 11576

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4.8

256 Reviews

Overview Reviews (256)

4.8

256 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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256 Reviews of Richard Wong

July 21, 2026

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Employee Rating

I was experiencing an electrical problem that was draining the system that was not resolved by another acura dealer after several attempts. I brought it up to Rallye and they seemed to have located a draining the system that was not resolved by another acura dealer after several attempts. I brought it up to Rallye and they seemed to have located and resolved the problem. My service rep, Richard Wong, took a genuine interest in my problem and kept me updated. Based on the professionalism and kindness of all the staff, I will definitely be returning to rally with my service needs. More

by MZID57

Verified Customer

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Recommend Dealer

Yes

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Jul 21, 2026 -

Rallye Acura responded

It’s great to hear we could pinpoint and resolve the electrical issue on your Acura MDX. Richard appreciated the opportunity to keep you informed throughout the process. We look forward to assisting with your future service needs. Joe Filardo (GSM) 516-625-7070

July 21, 2026

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The service department, as well as all the workers at Acura, are extremely professional and competent. Acura, are extremely professional and competent. More

by MelDee

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro , Jeorgio

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Jul 21, 2026 -

Rallye Acura responded

It’s great to hear the Acura service department demonstrated professionalism and competence during your recent Acura RDX service appointment. We’re pleased our team provided the capable support you expected. We look forward to handling your future maintenance needs. Joe Filardo (GSM) 516-625-7070

July 15, 2026

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The dealer is very nice. The job was excellent.The people working there are very friendly and knowledgeable. The job was excellent.The people working there are very friendly and knowledgeable. More

by ALEYCAR

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Viridiana Apolinar

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Jul 15, 2026 -

Rallye Acura responded

We’re delighted to hear our team provided friendly and knowledgeable service for your Acura MDX. We’re pleased the job met your expectations and that our staff made the experience enjoyable. We look forward to assisting you again. Joe Filardo (GSM) 516-625-7070

July 14, 2026

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Employee Rating

The staff is courteous and assistance is phenomenal extremely helpful in answering questions. The place is very clean. extremely helpful in answering questions. The place is very clean. More

by Ralphgaston1972

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro, Joe Filardo, Viridiana Apolinar, Christopher O'Brien , Danny Pak, Jonathan Mercedes

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Jul 15, 2026 -

Rallye Acura responded

Thank you for highlighting our courteous staff and the cleanliness of our facility. We’re pleased our team could provide helpful answers during your Acura service. We appreciate your feedback and look forward to welcoming you back. Joe Filardo (GSM) 516-625-7070

July 03, 2026

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Great service A plus don’t have time for more words but all was superb all was superb More

by DLUFTIG2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro, Viridiana Apolinar, Christopher O'Brien

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Jul 03, 2026 -

Rallye Acura responded

Many thanks for sharing your experience. We’re pleased our team provided superb service for your Acura. Feel free to reach out if there’s anything else you need. Joe Filardo (GSM) 516-625-7070

June 29, 2026

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Employee Rating

Everything was explained and done in a timely manner. All were very helpful and respectful All were very helpful and respectful More

by WGRAHAM25

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro

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Jun 29, 2026 -

Rallye Acura responded

It’s great to know that your Acura RDX service was clear and timely. We’re pleased our team provided respectful and helpful support. We look forward to helping with any future service needs. Joe Filardo (GSM) 516-625-7070

June 27, 2026

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Everything is as smooth as it supposed be, well organized, waiting time is reasonable, management is good organized, waiting time is reasonable, management is good More

by GANGWEI008

Verified Customer

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Recommend Dealer

Yes

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Jun 27, 2026 -

Rallye Acura responded

It is rewarding to hear your Acura MDX service went smoothly and was well organized. Richard and our management team are pleased the wait time met your expectations and that you rated our management positively. Thank you for the five-star rating. Joe Filardo (GSM) 516-625-7070

June 15, 2026

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Employee Rating

I would like to thank everyone in the service department for doing a excellent job with my car especially Chad for doing a excellent job with my car especially Chad More

by FLUBS1122

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro, Viridiana Apolinar, Christopher O'Brien

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Jun 15, 2026 -

Rallye Acura responded

Thank you for the five-star review. We’re glad Chad and our service team took great care of your Acura RDX. We look forward to keeping it running smoothly. Joe Filardo (GSM) 516-625-7070

May 12, 2026

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Great service on my 22 PMC RDX very satisfied customer care service Thank you to everyone involved care service Thank you to everyone involved More

by LENNY1986MONTE

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro, Viridiana Apolinar, Christopher O'Brien

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May 12, 2026 -

Rallye Acura responded

Thank you for sharing your positive experience with service on your 2022 Acura RDX. Our team is happy to hear you felt well cared for. We appreciate your trust and look forward to serving you again. Joe Filardo (GSM) 516-625-7070

March 09, 2026

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Always a pleasure to work with Explain everything that needs to be done with your car needs to be done with your car More

by mikelapo

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Danny Park, Robert O'Connor, Abid Ahmed

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Mar 10, 2026 -

Rallye Acura responded

Thank you for your kind words. It’s great to know that our team’s clear explanations help keep your Acura TLX in top condition. We look forward to assisting you again. Chad Tammaro (SVC MGR) 516-625-7777