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Richard Wong

Overview Reviews (261)

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Richard Wong

Service Advisor

Rallye Acura

1750 Northern Blvd
Roslyn, NY 11576

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4.8

261 Reviews

Overview Reviews (261)

4.8

261 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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261 Reviews of Richard Wong

August 06, 2026

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Employee Rating

Richard helped me with all of my concerns. Also, the dealership is so well run and clean so the wait is quite pleasant. Thank you all. Also, the dealership is so well run and clean so the wait is quite pleasant. Thank you all. More

by MOMMATINACOCCO

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Aug 06, 2026 -

Rallye Acura responded

Knowing that Richard could address all your concerns means a lot to our service department. We’re glad our clean, organized facility made your wait comfortable. Thank you for trusting us with the service on your Acura RDX. Joe Filardo (GSM) 516-625-7070

August 05, 2026

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The serviice is always done correctly and on time. The staff is top notch! Keep up the good work1 The staff is top notch! Keep up the good work1 More

by orientexp.bmw

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro, Viridiana Apolinar, Christopher O'Brien

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Aug 05, 2026 -

Rallye Acura responded

After each visit, knowing that the service on your RDX is always done correctly and on time is rewarding. Hearing that you found our team outstanding means a great deal to our service department. Joe Filardo (GSM) 516-625-7070

August 04, 2026

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The sale agent is always very helpful, the maintenance are all awesome and always very much willing to help! are all awesome and always very much willing to help! More

by JBA_AGUSTIN

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Joe Filardo, Anthony Pergolizzi, Robert O'Connor

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Aug 04, 2026 -

Rallye Acura responded

Thank you for the five-star rating. We’re pleased our sales agent and maintenance team have been so helpful whenever you’ve brought your Acura ADX in for service. Joe Filardo (GSM) 516-625-7070

July 25, 2026

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The people working there are very nice but their service is less than to be desired. is less than to be desired. More

by CNGJNY

Verified Customer

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Recommend Dealer

Other Employees Tagged: Viridiana Apolinar

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Jul 27, 2026 -

Rallye Acura responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Stefanie Horn (GM) 516-625-7070

July 25, 2026

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Service was excellent and we will continue to service our two cars there. Thank you! two cars there. Thank you! More

by KATHLEENSANTUCCI

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro

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Jul 25, 2026 -

Rallye Acura responded

It’s wonderful to hear our team provided excellent care for your Acura MDX and that you’ll continue to trust us with both of your cars. We look forward to supporting you with any future maintenance needs. Joe Filardo (GSM) 516-625-7070

July 21, 2026

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I was experiencing an electrical problem that was draining the system that was not resolved by another acura dealer after several attempts. I brought it up to Rallye and they seemed to have located a draining the system that was not resolved by another acura dealer after several attempts. I brought it up to Rallye and they seemed to have located and resolved the problem. My service rep, Richard Wong, took a genuine interest in my problem and kept me updated. Based on the professionalism and kindness of all the staff, I will definitely be returning to rally with my service needs. More

by MZID57

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Jul 21, 2026 -

Rallye Acura responded

It’s great to hear we could pinpoint and resolve the electrical issue on your Acura MDX. Richard appreciated the opportunity to keep you informed throughout the process. We look forward to assisting with your future service needs. Joe Filardo (GSM) 516-625-7070

July 21, 2026

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The service department, as well as all the workers at Acura, are extremely professional and competent. Acura, are extremely professional and competent. More

by MelDee

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro , Jeorgio

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Jul 21, 2026 -

Rallye Acura responded

It’s great to hear the Acura service department demonstrated professionalism and competence during your recent Acura RDX service appointment. We’re pleased our team provided the capable support you expected. We look forward to handling your future maintenance needs. Joe Filardo (GSM) 516-625-7070

July 15, 2026

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The dealer is very nice. The job was excellent.The people working there are very friendly and knowledgeable. The job was excellent.The people working there are very friendly and knowledgeable. More

by ALEYCAR

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Viridiana Apolinar

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Jul 15, 2026 -

Rallye Acura responded

We’re delighted to hear our team provided friendly and knowledgeable service for your Acura MDX. We’re pleased the job met your expectations and that our staff made the experience enjoyable. We look forward to assisting you again. Joe Filardo (GSM) 516-625-7070

July 14, 2026

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The staff is courteous and assistance is phenomenal extremely helpful in answering questions. The place is very clean. extremely helpful in answering questions. The place is very clean. More

by Ralphgaston1972

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro, Joe Filardo, Viridiana Apolinar, Christopher O'Brien , Danny Pak, Jonathan Mercedes

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Jul 15, 2026 -

Rallye Acura responded

Thank you for highlighting our courteous staff and the cleanliness of our facility. We’re pleased our team could provide helpful answers during your Acura service. We appreciate your feedback and look forward to welcoming you back. Joe Filardo (GSM) 516-625-7070

July 03, 2026

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Great service A plus don’t have time for more words but all was superb all was superb More

by DLUFTIG2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro, Viridiana Apolinar, Christopher O'Brien

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Jul 03, 2026 -

Rallye Acura responded

Many thanks for sharing your experience. We’re pleased our team provided superb service for your Acura. Feel free to reach out if there’s anything else you need. Joe Filardo (GSM) 516-625-7070