Richard Wong
Richard Wong at Rallye Acura
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Richard Wong | Page 17

Service Advisor

Rallye Acura

1750 Northern Blvd
Roslyn, NY 11576

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4.8
169 Reviews
4.8

169 Reviews

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169 Reviews of Richard Wong

October 28, 2019

Dealership Rating
Employee Rating

Excellent service Richard took care of the backup sensor issue on my MDX. Excellent service. Really appreciate this! The loaner car helped in ensuring no disruption fo More

by avinash_bhat_b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Enza Comito

Oct 28, 2019

Rallye Acura responded

Thank you for sharing your review with us! It is a pleasure to know that Richard provided you with such excellent assistance. We hope to see you again!

October 06, 2019

Dealership Rating
Employee Rating

Awesome experience The staff at Rallye made my experience a pleasure. Everyone went above and beyond to help me. Both Enza Comito and Norman Ryder were exceptional and m More

by LORENAT63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Enza Comito , Norman Ryder

Oct 07, 2019

Rallye Acura responded

Thank you for sharing your review with us! It is a pleasure to know that Enza and Norman provided you with such excellent assistance. We hope to see you again!

September 12, 2019

Dealership Rating
Employee Rating

service The service area is very clean and bright. The employs are very polite and very friendly. I was given a loner car that was clean and equal value of wh More

by hlafond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Enza Comito

Sep 12, 2019

Rallye Acura responded

Thank you for sharing your five-star review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

September 02, 2019

Dealership Rating
Employee Rating

A Service Center that Truly Serves I was welcomed and greeted immediately upon driving in. I had come in for a recall and was given an explanation of how long it would take and what th More

by RAUCHJRDR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 03, 2019

Rallye Acura responded

Thank you for sharing your review with us! We are happy to hear that our team provided you with such excellent assistance. We hope to see you again!

August 28, 2019

Dealership Rating
Employee Rating

ILX Recall Service on my ILX recall was quick but I didn’t appreciate the price gauging for the “necessary service” the car needed (wipers, oil change and filter More

by LAUREN.BARDACH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Anthony Pergolizzi

August 21, 2019

Dealership Rating
Employee Rating

Poor customer service. First off, it’s very difficult to get a loaner. I came in for an issue with my AC, which was not properly fixed. Receptionist asked service rep to rea More

by ARPATEL79
Customer Service
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Enza Comito

August 03, 2019

Dealership Rating

service good service, good staff, but it seems each time I bring the car in for service, i walk out and come back with a new problem that wasn't originally th More

by SUSOO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Enza Comito , Michael ONeill, Joseph Reilly

Aug 05, 2019

Rallye Acura responded

Thank you for taking the time to provide us with your feedback. We are happy to hear that our team continues to provide you with such excellent assistance. However, we are sorry to hear that this is becoming a continued problem, please give me a call to discuss this further. Thank you, Norman Ryder 516-414-5954

July 28, 2019

Dealership Rating
Employee Rating

Good and quick service Richard the service agent was effectively to get car serviced in and out to keep the waiting time to minimum. He made a tip for next appointment by sp More

by kennyli99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 29, 2019

Rallye Acura responded

Thank you for sharing your review with us! We're so happy to hear that Richard was so helpful during your service visit. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager E: jrosenthal@rallye.com, P: 516-629-7603

July 08, 2019

Dealership Rating
Employee Rating

Great service, quality workmanship Rallye Acura represents what you would expect from an Acura. The manager Norman and service rep Chad Tamaro took care of my service needs expertly. More

by Allan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Keeyoung Moon, Enza Comito , Norman Ryder

Jul 08, 2019

Rallye Acura responded

Thank you, Allan, for taking the time to share these kind words. It is a pleasure to hear that our team has made your experiences so enjoyable. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

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