Richeka "Ricky" Providence
Richeka "Ricky" Providence at Tamiami Hyundai

Richeka "Ricky" Providence | Page 2

Service Appointment Coordinator

Tamiami Hyundai

6780 Airport Pulling Rd N
Naples, FL 34109

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4.2
43 Reviews

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4.2

43 Reviews

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43 Reviews of Richeka "Ricky" Providence

March 14, 2026

Dealership Rating
Employee Rating

The place is a mad house. Everyone rushing around and no one in control Everything is confusing from the time you bring your car in for repair. Looks like too much going on More

by AOKNOPF
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 16, 2026

Tamiami Hyundai responded

We aim to provide a seamless and organized service, so it's concerning to read your feedback. I apologize for any confusion or chaos you experienced during your visit. We'd like to understand more about what happened so we can make the necessary improvements. Please feel free to contact me at your convenience. Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 ext. 3291

March 10, 2026

Dealership Rating
Employee Rating

I had to wait three hours for an oil change and tire rotation. I arrived at 7:25 a,m, before they opened. The car was not washed, as they "ran out of time". More

by Bryan Banks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 10, 2026

Tamiami Hyundai responded

Bryan, we apologize for the long wait and any inconvenience it caused. We understand your frustration and assure you that this is not the level of customer service we are committed to providing. Thank you for bringing this to our attention—we hope you give us the chance to provide a better experience moving forward. - Sammy Jo Mannering - Service Director - 239-417-1222 ext. 3291

February 27, 2026

Dealership Rating
Employee Rating

Very good service and the people very kind. Nice place too and big. The facility More

by djsandunga74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2026

Tamiami Hyundai responded

Thank you for your support. Without a name, we cannot locate your contact information, but if there is anything we can do to improve your experience with us, please reach out. Sammy Jo Mannering - Service Director - 239-417-1222 ext. 3291

February 05, 2026

Dealership Rating
Employee Rating

Car took 2 hours for an oil change. Couldn’t find my car and assigned a different name and address to mine. Also received an appointment time for service for a check engine light. Clea More

by KENTNSHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 05, 2026

Tamiami Hyundai responded

I'm very sorry you had a difficult visit and will share this feedback with my team for future improvements. Would you please call me so I can investigate what happened and clear up any confusion? Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 ext. 3291

January 23, 2026

Dealership Rating
Employee Rating

2 1/2 hours for an oil change $159. Are you people nuts? i’ll take my car elsewhere. More

by kiley.dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 26, 2026

Tamiami Hyundai responded

Kiley - This isn't the feedback we hope to see. I'm going to check our database for your contact information, but please reach out to me at the information provided so we can talk about this together. I'd like to see what I can do to help. Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 ext. 3291

January 10, 2026

Dealership Rating
Employee Rating

I was very satisfied with the customer service and the dealer services that is the reason I am a repetitive customer since 1999 and I always be a customer thank you very much for the treatment and servic More

by DEARMASR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2026

Tamiami Hyundai responded

Thank you for your loyalty and kind words! We're proud to have you as a repeat customer since 1999. We look forward to serving you for many more years to come. Have a wonderful weekend from all of us at Tamiami Hyundai!

December 31, 2025

Dealership Rating
Employee Rating

High quality service, communication and overall staff at Tamiami. Clearly explained the services and needs available and gave me best option as a customer. More

by acassano1
Recommend Dealer
Yes
Jan 05, 2026

Tamiami Hyundai responded

Thank you for your feedback! It's wonderful to hear that our team provided clear communication and high-quality service. We look forward to serving you again at Tamiami Hyundai!

December 12, 2025

Dealership Rating
Employee Rating

Service department. Jaime it’s very rude and very unprofessional, he looks down at customers not knowing who he’s talking to. He was very rude to me last week and very r More

by tobim23
Recommend Dealer
No

Other Employees Tagged: Jamie Ruis, Josh Gonzalez

Dec 12, 2025

Tamiami Hyundai responded

This is concerning to hear, as we maintain high standards for guest service. I will address your feedback internally and ensure we correct the issue here. Thank you for bringing this to my attention! If there is anything I can do to further assist you, please let me know. Best, Sammy Jo Mannering - Service Director - 239-417-1222 ext. 3291

November 15, 2025

Dealership Rating
Employee Rating

When the technician pulled the cabin air filter, he got a particle leaf or something stuck into the fan and when I drove away for days, I kept hearing a ticking sound. I live pretty far away in the Evergl More

by Albergo3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 18, 2025

Tamiami Hyundai responded

Thanks for sharing this feedback with us. We cannot locate your information in our system, but we ask that you give us a call so we can address your comments. If your vehicle ever requires any future maintenance, we would be more than happy to assist you again down the line. Thanks again, Sammy Jo Mannering - Service Director - 239-417-1222 ext. 3291

November 08, 2025

Dealership Rating
Employee Rating

Amazing fast service. On time and very friendly staff. Would recommend this companies service. Never had a bad experience. More

by theresa.anders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2025

Tamiami Hyundai responded

Thank you for your feedback, Theresa! We’re happy to hear you are satisfied with our team and we hope to see you at Tamiami Hyundai again, Theresa!

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