Rick Donnell | Page 3

Words are hard to find for the wife an I. Joe Campbell and Rick Donnell made us feel at home just like family. If you are looking for a new Toyota or used this is the dealership. We cannot see going anyw and Rick Donnell made us feel at home just like family. If you are looking for a new Toyota or used this is the dealership. We cannot see going anywhere else. Our recommendation Toyota of Louisville they really take care of their customers. Even after purchase its the same to make sure you are still satisfied. Just keep it simple BUY here you cannot go wrong. Wayne an Diane Jolly.. More

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My wife wanted a Jaguar XF for years. In 2011 we bought a new Avalon from Rick Donnell. Because she wanted a Jaguar for so long, while she was in Afghanistan I sold her Avalon and bought her a Jaguar. When new Avalon from Rick Donnell. Because she wanted a Jaguar for so long, while she was in Afghanistan I sold her Avalon and bought her a Jaguar. When she returned she was very surprised and happy, however she often mentioned her Avalon was nicer and had better amenities. After driving the Jag 1 year she had enough and wanted a new Avalon. We contacted Rick Donnel and worked with him and Joseph Campbell. They were very courteous, professional, and customer service oriented. We left the dealership that night with a new Avalon and they continue to follow up and ensure everything is okay with our new car. I have owned over 50 cars in my life and dealt with many dealerships and car salesmen. None compare to the service received from Toyota of Louisvile's Rick Donnell and Joe Campbell. If it were up to me I would put them in for a bonus or award of some sort as they are the epitome of great customer service, taking care of the customer, and professionalism. KUDOS TO THEM! More

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